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Barracuda Backup Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

17 months

User Insights

Average based on 55 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Barracuda Backup Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Barracuda Backup, and what problem is it built to solve?

Barracuda Backup is used to manage backups and recover data when files or systems are lost, damaged, or affected by an incident. Teams use it for local and off-site protection, including cloud backup and replication.

What languages does Barracuda Backup support?

Barracuda Backup supports 1 language: English.

What company sizes and industries is Barracuda Backup the best fit for?

Positive experiences span company sizes and industries, with the clearest concentration among mid-market organizations. Smaller businesses and enterprises also use it, particularly for server backup and recovery needs.
  • Company size — Mid-market: The most prominent size segment in positive experiences.
  • Company size — Small businesses: Also represented, including teams managing servers and client environments.
  • Company size — Enterprise: Positive experiences include larger organizations using it for backup and disaster recovery.
  • Industry — Information technology and services: A prominent industry, including IT teams and service providers.
  • Industry — Education: Higher-education organizations describe using it for backup and recovery.

How long does it take to implement Barracuda Backup across a team?

Implementation is often reported as taking less than a day, though some teams describe a longer rollout of less than a month.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Also frequently reported
6–12 months Less common

What customer support options does Barracuda Backup provide, and how do users find the overall support experience?

Support is available through chat, with 24/7 live-representative support. The support experience is often described as responsive, knowledgeable, and helpful when resolving technical issues, although some users find it harder to reach support or prefer a more continuous case process.

What is the experience like for teams switching to Barracuda Backup from another tool?

Switching to Barracuda Backup has often meant moving away from tape or disk-based processes, or replacing backup tools such as Backup Exec, Veritas, Cloudberry, and Rubrik. The change can bring more dependable scheduled backups, off-site or cloud replication, and less hands-on management; teams also describe simpler recovery, though experiences with setup and administration can vary.

Is Barracuda Backup considered safe and secure for handling data?

Barracuda Backup gives users confidence by keeping copies of data on-site and off-site, including in the cloud, and by supporting recovery after ransomware, hardware failure, or other disruptions. Users also value encrypted backup and replication, while emphasizing that the practical safeguard is having data available to restore when something goes wrong.

Barracuda Backup Reviews (55)

Reviews

Barracuda Backup Reviews (55)

4.3
55 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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JD
Jack D.
Managing Partner
Small-Business (50 or fewer emp.)
"Barracuda Backup solutions for MSP"
4/5
What do you like best about Barracuda Backup?

Very simple to custom brand the system for our clients. Easy to deploy, easy to adjust settings on a system by system basis (bandwidth utilization etc.). Very good tech support response on issues, dashboard is simple to manage. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Long turnaround for seed loads (approx. 2 weeks) - but depending on bandwidth available a seed load is only needed for initial backups of 3+ gig. Backup service fails to restart consistently after a system restart, would like a better notification process for issues like that. Review collected by and hosted on G2.com.

SN
Stephen N.
System Administrator
Enterprise (> 1000 emp.)
"Easy Server Backups"
4.5/5
What do you like best about Barracuda Backup?

The Barracuda backup appliance makes it easy to set up and easy to use even if you haven't touched it in 6 months. the support team is very helpful as well. the back up caN BE ON a file-level or the whole server. It can be done on a VM Server or a stand-alone. both work great Have the ability to store backups of different times on the Box itself and/or in the cloud is great. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The interface is a bit dated and it will take a few clicks to get to where you want to go if you haven't done it in awhile. Occasionally your Test Credentials do not always work even though they do when it comes time to the actual backup. Support has become a lit bit of a chore to get to. it was easier before. now, you have to hunt for it. Review collected by and hosted on G2.com.

Kendall G.
KG
Kendall G.
Software Engineer
Enterprise (> 1000 emp.)
"My data security is never compromised with Barracuda Backup"
4.5/5
What do you like best about Barracuda Backup?

Barracuda Backup is an amazing tool, since I started to implement it I feel much more secure against cybercriminals, hardware failures, natural disasters, and more, etc. The main things I like about Barracuda Backup are:

- Data recovery is very simple, with a few clicks I can recover my data without any problem

- Backup and VMware integration

- Very good deduplication

- Intuitive and complete user interface, its implementation was quite simple

- Secure and fast cloud backup

- It has an attentive and efficient technical support, which always solves problems that arise quickly Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

I am quite satisfied with the Barracuda Backup service, the only aspect that you should improve is its cost, which in my opinion is high, otherwise, all its characteristics are adapted to my needs. Review collected by and hosted on G2.com.

Brooke K.
BK
Brooke K.
Hardware Testing Engineer
Enterprise (> 1000 emp.)
"Innovative and easy-to-use backup software"
4.5/5
What do you like best about Barracuda Backup?

Barracuda Backup is an excellent tool that has an innovative and easy-to-implement user interface, this allows you to create backups in an automated way that are stored in a fantastic cloud to be restored when you need it, thus guaranteeing the security of files 24 hours a day, what I like the most is that it has a deduplication quality that significantly reduces the size of the backup, which sets it apart from other competing software Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Everything is positive in this software, I can say that it adapts very well to my needs when I have presented problems, the support system has solved it efficiently in a matter of minutes, in terms of implementation costs, I think they are adjusted to the quality of its services and can easily be acquired by any type of company. Review collected by and hosted on G2.com.

Jeremy C.
JC
Jeremy C.
IT Manager
Mid-Market (51-1000 emp.)
Originally submitted 12/21/2018
"A Backup Solution that does everything I need"
4/5
What do you like best about Barracuda Backup?

The amount of data I can back up and send out to the cloud with ease.

The free agents, Vmware integration, the fact that I can spin up a recovery point and attache it to VMware right of the Backup device. Ease of setting up Backup sources and schedules.

This device also uses Global Deduplication so the local backup size is not as large as other vendors would create.

Support is great and they can easily get in to help with any issues you are experiencing and can also access parts that are in "Admin" areas to see what may be holding up a process or issues that you wouldn't be able to see.

The backups are fast and with VMware, they use CBT (Change Block Tracking) and it will only backup changed data.

It can backup MAC OS, Windows, VM, and Physical. This is a huge deal to me as Veeam would only do VMs up until recently and I still feel like the Global deduplication with the Barracuda is superior to most other devices or software. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The restore process is a little cumbersome. It can take ages to search if you are looking into a folder or drive that has a lot of previous restore points. The GUI needs a facelift in this department like the rest of the GUI has gotten. Review collected by and hosted on G2.com.

Casandra J.
CJ
Casandra J.
Web System Developer
Mid-Market (51-1000 emp.)
"Barracuda Backup: the best solution"
4.5/5
What do you like best about Barracuda Backup?

For some time I have been in the exhaustive search for a software that is efficient and totally safe to be able to have it as my main backup solution, a search that I finish at the moment I found Barracuda Backup.

Barracuda Backup is a really fantastic software that allows me to make backups based on files and images that can be quickly restored in bare metal or in the cloud in an incredibly easy way, thus guaranteeing the protection of all my data against cyber attacks or hardware failures. One of the characteristics that I like most about this great software is that it has a very good deduplication, the block-level storage is brilliant for files, the interface is really very intuitive what makes it easy to implement and the cost of the plans It is very affordable which facilitates the acquisition for small and medium enterprises. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

So far I do not find any negative characteristic relevant enough to complain about, since in general the software works very well and adapts perfectly to my needs and if there were any inconvenience, the technical support team is highly trained to solve it very efficiently. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"It's a good product"
3.5/5
What do you like best about Barracuda Backup?

easy to use. it's very easy to set up and initiate the backup Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

backup some time has an issue, some time its miss the schedules. Review collected by and hosted on G2.com.

Carole L.
CL
Carole L.
Information Technology Staff
Information Technology and Services
Mid-Market (51-1000 emp.)
"Barracuda Backup review: reach crucial data"
4/5
What do you like best about Barracuda Backup?

Barracuda Backup usually has a fast deployment. If there are problems such as files that are not backup or a big folder in the database, you receive an email offering you all the data you need about it. Also, the database software allows a user to quickly access archives from everywhere even after some days have passed. With no doubt, Their smart, Barracuda Backup is a well knowledgeable and highly efficient brand. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The system was a bit slow a couple of months ago until the latest version was released, but changes were made to the recovery of a straight line. Once the system is in network mode, some choices are restricted if you sign into the local computer directly. For example, those of us that owned the system before are now obliged to switch to or adhere to the cloud template, which won't happen to the newest users. Review collected by and hosted on G2.com.

JC
Jeremy C.
MR
Mid-Market (51-1000 emp.)
"Barracuda Backup is Everything I need and nothing I don't"
4.5/5
What do you like best about Barracuda Backup?

I love the various ways I can backup my environment, Agentless, Agent-based, physical, virtual, all my servers and other things in the environment can be backed up. I also like that I have a local copy of my data and that it sends up the deduplicated and compressed data securely up to their cloud. I have had Ransomware in the past and have recovered in less than 1 hour with the Barracuda restore. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

It does take a long time to search through various backups especially if you back up that devices or server often. It can take a begrudgingly long length of time to find a file on a server from a specific date. I also dislike the cost of upgrading in size of the backup device, it is not cheap and then they barely give you much credit for the old device. Review collected by and hosted on G2.com.

Sherri W.
SW
Sherri W.
Information Technology Specialist
Internet
Mid-Market (51-1000 emp.)
"Keep your relevant information saved with Barracuda Backups"
4.5/5
What do you like best about Barracuda Backup?

When using Barracuda Backups, error reports are done perfectly and customer support is very useful and it's available 24-hours a day. It allows you to hold lots of data, so you wouldn't have to think about just how much you are shipping offsite. This addresses normal user or client remote backup and restoration. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Barracuda Backup schemes can not be specified to go to the internet, but must also be securely encrypted, which consumes local storage. Also, when making backups it suddenly shows an error message. This doesn't happen many times, but I can't tell what the failure is because the error message disappears too quickly. I haven't been able to save a non-Windows file sharing explicitly. Review collected by and hosted on G2.com.

Questions about Barracuda Backup? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 1 year ago

How does Barracuda Backup handle full and incremental backups?

0 Upvotes
2
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GU
Guest User
•
Last activity over 3 years ago

What is Barracuda data recovery?

0 Upvotes
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

17 months

Average Discount

10%

Barracuda Backup Comparisons
Barracuda Backup Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Cloud Data Protection
Data Deduplication