Barracuda Backup Reviews (55)

Reviews

Barracuda Backup Reviews (55)

4.3
55 reviews

What do users say?

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Users consistently praise the product for its ease of use and reliable backups, noting that it simplifies the backup and recovery process significantly. Many appreciate the intuitive interface and effective customer support, which enhances their overall experience. However, some users mention that the interface can be slow at times, which may hinder navigation.

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Andy P.
AP
Andy P.
Software Development Engineer
Mid-Market (51-1000 emp.)
"One of the best options to create backup copies"
4.5/5
What do you like best about Barracuda Backup?

I like this Barracuda tool because it guarantees the protection of data and information so that spam and virus intrusion are ignored and this is thanks to the fact that this software makes backup copies in the cloud without having to depend on a Local storage and the best thing is that it allows the user to choose how to create their backups, since it gives the option to do it on demand or simply in an automated way which makes it much easier to adapt to the needs of each user In addition, carrying out its operation is simple and if you have any doubts about the use of the software, going to your support team is a great option since they provide quality attention so that the process of creating backup copies for either SharePoint Online and OneDrive for Business will be simple and secure, which is why I consider this software a good option to provide protection to all our Office 365 data through a filtering and signature matching. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The backup process can sometimes be slow but it may be due to the amount of files and information being handled to or from the Office 365.

Review collected by and hosted on G2.com.

AH
Arthur H.
Software Engineer.
Enterprise (> 1000 emp.)
"With Barracuda you backup in the cloud"
3.5/5
What do you like best about Barracuda Backup?

It is a great backup solution with remote storage that is easy to acquire, install and manage.

It is very helpful, since all our data is safe with this tool and we can achieve local or remote recovery, quickly, which minimizes downtime. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Nothing wrong with this tool, we are satisfied, a great solution for remote storage. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Barracuda Cloud-to-Cloud Backup gets the job done"
4/5
What do you like best about Barracuda Backup?

The ease of use with this application is fantastic. It is easy to configure. and manage. All restores attempted have been perfect so far. Honestly, going from nothing to something in our Office 365 environment has been a dream. Backups are critical to a company performance and Barracuda has help us immensely. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Two things

I would like to see more configurability in the application. For instance, it would be nice to be able to break up our large exchange online backup into smaller groups.

I would also like to see better reporting. What is included is fine for an administrator but I would like to have reports that i could send to management (with pretty graphs) :) Review collected by and hosted on G2.com.

JG
Jay G.
Director of IT
Mid-Market (51-1000 emp.)
"No more off-site media pickup/storage"
5/5
What do you like best about Barracuda Backup?

1. We no longer have to make ready any media to be picked up and stored off-site. 2. I can control what to backup, when and how often. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

During the almost 2 years of using the backup solution, I've not seen anything I dislike. Review collected by and hosted on G2.com.

Verified User in Government Relations
AG
Verified User in Government Relations
Mid-Market (51-1000 emp.)
"Simple peace of mind"
5/5
What do you like best about Barracuda Backup?

Barracuda backup is very easy to use and set up. Having data replicated to the cloud all in one solution really gives you that peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Drill downs could be a little cleaner on the restore browser. The most aggravating thing I have come across is the alerting on disabled e-mail accounts. I want them backed up but I do not want to get alerted of this. It sends out pointless e-mails and makes it appear as if there was an issue with the backup when there was not. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Strong backup solution for data centers."
2.5/5
What do you like best about Barracuda Backup?

Robust running backup tasks and easy to use interface. Statics and reports are useful. Easy to configure backup jobs. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Different supported firmware's for cloud and locally controlled appliances makes difficult to manage. No central console for configuring & installing agents not available. Backup task report for individual computer is required to send to each user for compliance purpose is missing. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Ease of use, worry-free backups in the cloud"
5/5
What do you like best about Barracuda Backup?

I can set these and forget. Plenty of granularity for both backup sources and schedules. Will backup VMWare hosts and can drill down all the way to file level of any guest from the web interface of any backup. Restore is a breeze and was a lifesaver for one particular time where partial disaster recovery was needed. Also came in handy for ransomware when an end user ended up encrypting all the files on a network share. Email notifications for backup status and completion, as well as retention periods so you don't max out the local storage Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Not much to dislike here. Sometimes vmware snapshots need to be consolidated for incremental backups to work, and cloud transfer can take a while, but that depends more on bandwidth and whether or not it is the initial backup. Retention policies are a learning curve, but support is available to answer and explain anything you're having trouble with. The live boot feature is slow and clunky, and really provides no benefit other than grabbing something of that machine really quickly-live boot instances are not public. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Best backup system ever"
5/5
What do you like best about Barracuda Backup?

The ability to do live views of your backup Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Wow very little to many great things that are good with it Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Barracuda Backup has eased my mind"
5/5
What do you like best about Barracuda Backup?

Everything is automatic with custom build schedules Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

when you call support you cannot jump from solution to solution, you must open a new case for each solution Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Excellent customer support "
5/5
What do you like best about Barracuda Backup?

Barracuda backup has provided us an easy method to back up file for DR as well as daily backups. The graphical interface is easy to use and manage. I like have all my clients at the click of a mouse. I like being able to check status reports. Barracuda support is reliable and they are efficient in telling me what the problem is. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The thing I dislike the most is how some of the setups require a lot more extensive work and they promise to sync everything for you. I've had to refer to their FAQ website a handful of times. I wish it had a link or help option right on the user interface. Review collected by and hosted on G2.com.