Barracuda Backup Reviews & Product Details

Barracuda Backup offers businesses a flexible, reliable, and cost-effective solution to backup and restore data. Barracuda Backup can be deployed as a physical or virtual appliance on-premises, which acts as a backup target for data from a variety of different sources such as servers, virtual machines, databases, and applications.

Seller

Barracuda

Discussions

Barracuda Backup Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Kathy Kliskey

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

17 months

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Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 55 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

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Barracuda Backup Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Barracuda Backup, and what problem is it built to solve?

Barracuda Backup is used to manage backups and recover data when files or systems are lost, damaged, or affected by an incident. Teams use it for local and off-site protection, including cloud backup and replication.

What languages does Barracuda Backup support?

Barracuda Backup supports 1 language: English.

What company sizes and industries is Barracuda Backup the best fit for?

Positive experiences span company sizes and industries, with the clearest concentration among mid-market organizations. Smaller businesses and enterprises also use it, particularly for server backup and recovery needs.

Company size — Mid-market: The most prominent size segment in positive experiences.
Company size — Small businesses: Also represented, including teams managing servers and client environments.
Company size — Enterprise: Positive experiences include larger organizations using it for backup and disaster recovery.
Industry — Information technology and services: A prominent industry, including IT teams and service providers.
Industry — Education: Higher-education organizations describe using it for backup and recovery.

How long does it take to implement Barracuda Backup across a team?

Implementation is often reported as taking less than a day, though some teams describe a longer rollout of less than a month.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also frequently reported
6–12 months	Less common

What customer support options does Barracuda Backup provide, and how do users find the overall support experience?

Support is available through chat, with 24/7 live-representative support. The support experience is often described as responsive, knowledgeable, and helpful when resolving technical issues, although some users find it harder to reach support or prefer a more continuous case process.

What is the experience like for teams switching to Barracuda Backup from another tool?

Switching to Barracuda Backup has often meant moving away from tape or disk-based processes, or replacing backup tools such as Backup Exec, Veritas, Cloudberry, and Rubrik. The change can bring more dependable scheduled backups, off-site or cloud replication, and less hands-on management; teams also describe simpler recovery, though experiences with setup and administration can vary.

Is Barracuda Backup considered safe and secure for handling data?

Barracuda Backup gives users confidence by keeping copies of data on-site and off-site, including in the cloud, and by supporting recovery after ransomware, hardware failure, or other disruptions. Users also value encrypted backup and replication, while emphasizing that the practical safeguard is having data available to restore when something goes wrong.

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TT

Todd T.

IT Admin

Information Technology and Services

Mid-Market (51-1000 emp.)

Originally submitted 5/12/2017

"Barracuda Backup Rocks!"

5/5

What do you like best about Barracuda Backup?

Very reliable and easy to setup. Restoring files and previous file versions is a snap! Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

I have nothing negative to say about this product we are extremely pleased with this backup solution. Review collected by and hosted on G2.com.

KZ

Kevin Z.

IT Consultant

Small-Business (50 or fewer emp.)

6/10/2016

"I am a Barracuda partner and we manage multiple Barracuda Backup devices."

5/5

What do you like best about Barracuda Backup?

Barracuda makes some great products, including their backup devices. We manage many of them for our clients and the replication from device to device works great for off-site storage. Their tech support is also top notch and fixes and issues in a very timely manner. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The replication from device to device is great but you can only replicate to a Barracuda Backup 490 and higher. We have some smaller clients that use the 190 and 390 models and it would be nice to be able to replicate from a 190 to a 390 but you can't. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Backup:

It is expensive but worth it in the long run. Review collected by and hosted on G2.com.

What problems is Barracuda Backup solving and how is that benefiting you?

Using the Barracuda Backup boxes solves the backup problem for most of our clients and allows for a good retention time that you can customize. The replication between boxes benefits our clients so their critical data is stored on-site and off-site. Review collected by and hosted on G2.com.

KM

Kevin M.

IT Systems Team Lead

Entertainment

Mid-Market (51-1000 emp.)

3/9/2016

"Admin and user of Barracuda backup"

4/5

What do you like best about Barracuda Backup?

Easy to setup and install. The agent software can be pushed through command line to multiple servers. Replication can be controlled well and backup schedules are really simple. The restore options are great and they are always pushing new firmware. Comes with support for Kroll OnTrack so you can do file level Exchange restores. It does offer de-duplication, which can save on space. The agent is exchange aware and SQL aware so it can truncate logs for you Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Can be slow to replicate even with fast internet. Backups, when they fail, often provides vague errors. Support is helpful though as they can see logs behind the scenes. Retention policy is often hard to understand and can lead to data not being available for restore. Restoring data is also slow, baremetal restores are very slow and almost not worth it. Restoring files from the cloud is also not fast. Review collected by and hosted on G2.com.

RS

Ritchie S.

IT Manager

Philanthropy

Small-Business (50 or fewer emp.)

6/2/2016

"Barracuda Backup"

4/5

What do you like best about Barracuda Backup?

The Barracuda backup is easy to set up and use for Windows devices. The interface is clean and easy to navigate. Restores are easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

I dislike that there is not a native client for Mac machines. This leaves you having to configure the system manually. Review collected by and hosted on G2.com.

GG

Gavin G.

Systems Administrator

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

4/28/2015

"Barracuda Backup System 690"

3.5/5

What do you like best about Barracuda Backup?

The product is great for file system backups. It restores a file structure very quickly compared to others. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

We have had issue when running backups on SQL servers. For the amount of time it was running users would receive timeouts when running queries on our website. We found that removing Barracuda from those servers and going with a different solution for those. Review collected by and hosted on G2.com.