Barracuda Backup Reviews (55)

Reviews

Barracuda Backup Reviews (55)

4.3
55 reviews

What do users say?

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Users consistently praise the product for its ease of use and reliable backups, noting that it simplifies the backup and recovery process significantly. Many appreciate the intuitive interface and effective customer support, which enhances their overall experience. However, some users mention that the interface can be slow at times, which may hinder navigation.

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JD
Jack D.
Managing Partner
Small-Business (50 or fewer emp.)
"Barracuda Backup solutions for MSP"
4/5
What do you like best about Barracuda Backup?

Very simple to custom brand the system for our clients. Easy to deploy, easy to adjust settings on a system by system basis (bandwidth utilization etc.). Very good tech support response on issues, dashboard is simple to manage. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Long turnaround for seed loads (approx. 2 weeks) - but depending on bandwidth available a seed load is only needed for initial backups of 3+ gig. Backup service fails to restart consistently after a system restart, would like a better notification process for issues like that. Review collected by and hosted on G2.com.

SN
Stephen N.
System Administrator
Enterprise (> 1000 emp.)
"Easy Server Backups"
4.5/5
What do you like best about Barracuda Backup?

The Barracuda backup appliance makes it easy to set up and easy to use even if you haven't touched it in 6 months. the support team is very helpful as well.

the back up caN BE ON a file-level or the whole server.

It can be done on a VM Server or a stand-alone. both work great

Have the ability to store backups of different times on the Box itself and/or in the cloud is great. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The interface is a bit dated and it will take a few clicks to get to where you want to go if you haven't done it in awhile. Occasionally your Test Credentials do not always work even though they do when it comes time to the actual backup.

Support has become a lit bit of a chore to get to. it was easier before. now, you have to hunt for it. Review collected by and hosted on G2.com.

Kendall G.
KG
Kendall G.
Software Engineer
Enterprise (> 1000 emp.)
"My data security is never compromised with Barracuda Backup"
4.5/5
What do you like best about Barracuda Backup?

Barracuda Backup is an amazing tool, since I started to implement it I feel much more secure against cybercriminals, hardware failures, natural disasters, and more, etc. The main things I like about Barracuda Backup are:

- Data recovery is very simple, with a few clicks I can recover my data without any problem

- Backup and VMware integration

- Very good deduplication

- Intuitive and complete user interface, its implementation was quite simple

- Secure and fast cloud backup

- It has an attentive and efficient technical support, which always solves problems that arise quickly Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

I am quite satisfied with the Barracuda Backup service, the only aspect that you should improve is its cost, which in my opinion is high, otherwise, all its characteristics are adapted to my needs. Review collected by and hosted on G2.com.

Brooke K.
BK
Brooke K.
Hardware Testing Engineer
Enterprise (> 1000 emp.)
"Innovative and easy-to-use backup software"
4.5/5
What do you like best about Barracuda Backup?

Barracuda Backup is an excellent tool that has an innovative and easy-to-implement user interface, this allows you to create backups in an automated way that are stored in a fantastic cloud to be restored when you need it, thus guaranteeing the security of files 24 hours a day, what I like the most is that it has a deduplication quality that significantly reduces the size of the backup, which sets it apart from other competing software Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Everything is positive in this software, I can say that it adapts very well to my needs when I have presented problems, the support system has solved it efficiently in a matter of minutes, in terms of implementation costs, I think they are adjusted to the quality of its services and can easily be acquired by any type of company. Review collected by and hosted on G2.com.

Jeremy C.
JC
Jeremy C.
IT Manager
Mid-Market (51-1000 emp.)
"A Backup Solution that does everything I need"
4/5
What do you like best about Barracuda Backup?

The amount of data I can back up and send out to the cloud with ease.

The free agents, Vmware integration, the fact that I can spin up a recovery point and attache it to VMware right of the Backup device. Ease of setting up Backup sources and schedules.

This device also uses Global Deduplication so the local backup size is not as large as other vendors would create.

Support is great and they can easily get in to help with any issues you are experiencing and can also access parts that are in "Admin" areas to see what may be holding up a process or issues that you wouldn't be able to see.

The backups are fast and with VMware, they use CBT (Change Block Tracking) and it will only backup changed data.

It can backup MAC OS, Windows, VM, and Physical. This is a huge deal to me as Veeam would only do VMs up until recently and I still feel like the Global deduplication with the Barracuda is superior to most other devices or software. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The restore process is a little cumbersome. It can take ages to search if you are looking into a folder or drive that has a lot of previous restore points. The GUI needs a facelift in this department like the rest of the GUI has gotten. Review collected by and hosted on G2.com.

Casandra J.
CJ
Casandra J.
Web System Developer
Mid-Market (51-1000 emp.)
"Barracuda Backup: the best solution"
4.5/5
What do you like best about Barracuda Backup?

For some time I have been in the exhaustive search for a software that is efficient and totally safe to be able to have it as my main backup solution, a search that I finish at the moment I found Barracuda Backup.

Barracuda Backup is a really fantastic software that allows me to make backups based on files and images that can be quickly restored in bare metal or in the cloud in an incredibly easy way, thus guaranteeing the protection of all my data against cyber attacks or hardware failures. One of the characteristics that I like most about this great software is that it has a very good deduplication, the block-level storage is brilliant for files, the interface is really very intuitive what makes it easy to implement and the cost of the plans It is very affordable which facilitates the acquisition for small and medium enterprises. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

So far I do not find any negative characteristic relevant enough to complain about, since in general the software works very well and adapts perfectly

 to my needs and if there were any inconvenience, the technical support team is highly trained to solve it very efficiently. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Its a good product"
3.5/5
What do you like best about Barracuda Backup?

easy to use. it's very easy to set up and initiate the backup Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

backup some time has an issue, some time its miss the schedules. Review collected by and hosted on G2.com.

Carole L.
CL
Carole L.
Information Technology Staff
Information Technology and Services
Mid-Market (51-1000 emp.)
"Barracuda Backup review: reach crucial data"
4/5
What do you like best about Barracuda Backup?

Barracuda Backup usually has a fast deployment. If there are problems such as files that are not backup or a big folder in the database, you receive an email offering you all the data you need about it. Also, the database software allows a user to quickly access archives from everywhere even after some days have passed. With no doubt, Their smart, Barracuda Backup is a well knowledgeable and highly efficient brand. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The system was a bit slow a couple of months ago until the latest version was released, but changes were made to the recovery of a straight line. Once the system is in network mode, some choices are restricted if you sign into the local computer directly. For example, those of us that owned the system before are now obliged to switch to or adhere to the cloud template, which won't happen to the newest users. Review collected by and hosted on G2.com.

JC
Jeremy C.
MR
Mid-Market (51-1000 emp.)
"Barracuda Backup is Everything I need and nothing I don't"
4.5/5
What do you like best about Barracuda Backup?

I love the various ways I can backup my environment, Agentless, Agent-based, physical, virtual, all my servers and other things in the environment can be backed up. I also like that I have a local copy of my data and that it sends up the deduplicated and compressed data securely up to their cloud. I have had Ransomware in the past and have recovered in less than 1 hour with the Barracuda restore. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

It does take a long time to search through various backups especially if you back up that devices or server often. It can take a begrudgingly long length of time to find a file on a server from a specific date. I also dislike the cost of upgrading in size of the backup device, it is not cheap and then they barely give you much credit for the old device. Review collected by and hosted on G2.com.

Sherri W.
SW
Sherri W.
Information Technology Specialist
Internet
Mid-Market (51-1000 emp.)
"Keep your relevant information saved with Barracuda Backups"
4.5/5
What do you like best about Barracuda Backup?

When using Barracuda Backups, error reports are done perfectly and customer support is very useful and it's available 24-hours a day. It allows you to hold lots of data, so you wouldn't have to think about just how much you are shipping offsite. This addresses normal user or client remote backup and restoration. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Barracuda Backup schemes can not be specified to go to the internet, but must also be securely encrypted, which consumes local storage. Also, when making backups it suddenly shows an error message. This doesn't happen many times, but I can't tell what the failure is because the error message disappears too quickly. I haven't been able to save a non-Windows file sharing explicitly. Review collected by and hosted on G2.com.