# Backblaze Computer Backup Reviews
**Vendor:** Backblaze  
**Category:** [PC Backup Software](https://www.g2.com/categories/pc-backup)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 38
## About Backblaze Computer Backup
Never lose a file again. Backblaze Computer Backup is the cloud backup solution that works quietly in the background so you don&#39;t have to think about it, until the day you really need it. Whether you&#39;re a freelancer protecting years of project files, a small business safeguarding customer records, or an IT manager rolling out backup across a team, Backblaze delivers reliable, continuous cloud backup that just works. Why teams and individuals choose Backblaze: Unlimited cloud storage- Back up your entire computer without worrying about hitting a cap or paying for extra space. Native on Mac and PC, seamlessly integrated- Backblaze feels right at home on both Windows and macOS. No clunky workarounds, no friction, just a clean, native experience that fits naturally into the way Mac users already work. Automatic &amp; continuous backup- Files are backed up as soon as they&#39;re created or changed, so your most recent work is always protected. Simple setup, no IT degree required- Get up and running in minutes with an intuitive interface that doesn&#39;t overwhelm you with settings. File versioning- Made a mistake or need an older draft? Recover previous versions of any file with ease. Restore from anywhere- Access and restore your files from any device with an internet connection, whether you&#39;re at the office, home, or halfway across the world. Protection against the unexpected- Hardware failure, accidental deletion, ransomware, theft, fire, Backblaze keeps a secure copy of your data safe offsite, no matter what happens locally. Honest, transparent pricing makes Backblaze one of the most cost-effective cloud backup solutions on the market with no surprise fees, no confusing tiers based on how much you store. Backblaze Computer Backup is trusted by over half a million users who want the peace of mind that comes from knowing their data is protected, recoverable, and always up to date.



## Backblaze Computer Backup Pros & Cons
**What users like:**

- Users value the **reliable and effortless backup** of Backblaze, enjoying a true set-it-and-forget-it experience. (4 reviews)
- Users rave about the **superb customer support** of Backblaze, always ready to assist and provide peace of mind. (3 reviews)
- Users love the **effortless ease of use** of Backblaze, enjoying its reliable, set it and forget it experience. (3 reviews)
- Users value the **simplicity and reliability** of Backblaze, enjoying a worry-free backup experience without constant management. (2 reviews)
- Users value the **peace of mind** Backblaze provides, ensuring their files are safely backed up effortlessly. (2 reviews)
- Users praise the **reliability** of Backblaze, providing peace of mind with automated, uninterrupted backups and support. (2 reviews)
- Setup Ease (2 reviews)
- Affordable (1 reviews)
- Users praise the **automation capabilities** of Backblaze, allowing seamless, silent backups without manual intervention. (1 reviews)
- Backup Reliability (1 reviews)

**What users dislike:**

- Users experience **backup issues** with Backblaze, alongside challenges in customer support and auto-renewal complications. (3 reviews)
- Users often face **poor customer support** , finding it difficult to get assistance and resolve issues effectively. (2 reviews)
- Users face significant **billing issues** , including auto-renewal difficulties and inadequate customer support for invoicing concerns. (1 reviews)
- Users find Backblaze&#39;s **ongoing subscription costly** , preferring free alternatives like Apple&#39;s Time Machine for similar functionality. (1 reviews)
- Users are frustrated by **missing features** like incomplete backups and lack of customer support, impacting usability. (1 reviews)
- Users report **patching issues** with Backblaze that hinder data backup and complicate account management. (1 reviews)
- Poor Documentation (1 reviews)
- Refund Issues (1 reviews)

## Backblaze Computer Backup Reviews
  ### 1. BackBlaze: Best Backup System for the Money!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert M. | Retired, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2026

**What do you like best about Backblaze Computer Backup?**

1) I like that BackBlaze is constantly running in the background, securely uploading new and edited data from your computer. If you have a fast upload speed, BackBlaze will take advantage of that speed and get the data to the cloud quickly.

2) It will upload as much as you let it, all you can eat. Currently, I have over 120 terabytes of files on their cloud, a huge collection of hard drives, much like the hard drives I have at home. 

3) If you pay for the yearly option, which I do, it will keep your files online and safe for one year, if your drive/computer goes down. This is a very handy feature.

**What do you dislike about Backblaze Computer Backup?**

I cannot find much of a downside for BackBlaze, other than, of course, it cannot upload your data when your computer is off and/or you are offline.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

I have a Toshiba 18TB hard drive that’s starting to fail. I can’t repair it, and while I can still copy files from it, I’m no longer able to delete anything. I checked BackBlaze online, and the backup for this drive includes all the files I have at home. So if the hard drive stops working completely, I’ll still have my files on BackBlaze for a year, which gives me plenty of time to recover everything.

That extra time also lets me shop around for a good deal on a replacement drive when I have the funds to buy one. Overall, using BackBlaze gives me more confidence that my backup system is solid.

  ### 2. Effortless, Reliable Backups for Total Peace of Mind with Simplicity at it's core.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sinisa G. | Customer Success, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about Backblaze Computer Backup?**

The thing I appreciate most about Backblaze is how simple it is to use. It truly feels like a set it and forget it service. Once it is installed, it quietly backs up everything in the background without needing constant attention or technical know-how. I point to a drive or a folder, and that's pretty much it. 

I became a customer in 2017 after moving away from the CrashPlan situation, and Backblaze immediately felt like a breath of fresh air. The interface is clear, no java hogging my computer resources, the setup takes only a few minutes, and the service does exactly what it promises.

The biggest upside for me is peace of mind. Backblaze makes it easy to trust that my files are safe. I never have to wonder if something is being missed or if my backup is out of date. The date and time in system settings always had that displayed, so basically it's integrated in the mac OS settings. It handles large amounts of data without any issues, and it has been reliable for me for years. The combination of simplicity, stability, and predictable performance is what keeps me with Backblaze on a daily basis. Personal and work files safely backed up, sleeping soundly.

Their customer support is always ready to help, and I even find answers to questions I didn't know I had on their Reddit, with brianwski and especially YevP who I think is not even working with the company, is actively responding to any issues and questions.

**What do you dislike about Backblaze Computer Backup?**

This is probably on my end, because I'd rather upload what I need asap, so I let the uploading consume the resources, my fans spin up, and my ISP probably has questions when I transfer hundreds of gigabytes. Could be easier on the computer, but it's the nature of things.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Juggling multiple external hard drives, with precious data. Aside from personal backup, I also keep everything work related backed up. On top of that, I also produce music, and with all the plugins, software and sample banks, which I collected throughout the years, I sleep soundly, knowing it's all backed up, terabytes upon terabytes.

  ### 3. Effortless, Reliable Backups with Outstanding Peace of Mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2026

**What do you like best about Backblaze Computer Backup?**

Backblaze has become one of those essential services I can’t imagine living without. I love the true set it and forget it experience. Once it’s installed, it quietly runs in the background, flawlessly backing up everything without ever getting in my way. It’s reliable, effortless, and gives me total peace of mind. At this point, there’s simply no way I’d ever be without it. Customer support is superb, and for the price of the service, you simply can't go wrong.

**What do you dislike about Backblaze Computer Backup?**

In the year since subscribing to the service, I have experienced only one hiccup, involving a backup. However, customer support responded to my call for help, and I was back up and running within a few hours.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Not having to stress about reaching the ceiling limits with conventional cloud storage services. With Backblaze, the service can save you a great deal over the others out there.

  ### 4. Easy Backups with Backblaze, Time Machine on MacBook Pro does the same without subscription

**Rating:** 3.5/5.0 stars

**Reviewed by:** Michael D. C. | Creative Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about Backblaze Computer Backup?**

I used Backblaze for several years to maintain backups of my MacBook Pro. It was easy to install and use. It could be set to automatically backup, or manual. I used the latter, and backed it up incrementally weekly, and full backup monthly.

**What do you dislike about Backblaze Computer Backup?**

Paying an ongoing subscription for cloud backup, when I could use Apple's native Time Machine. Previous IT Admin set up the Backblaze account. When he retired and I assumed his role, I switched to Time Machine, which has the same functionality without the additional cost.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Backblaze gives peace of mind knowing my creative files are safe, but the size and volume of my video, audio, photography and graphics files was only effective when I was working in the office. Now I work remotely, and data throughput is an issue. Now I use Time Machine and redundant SSD backups.

  ### 5. Doesn't backup all the information you want backed-up / Impossible to turn off Auto-Renew

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Backblaze Computer Backup?**

Nothing. In addition to not backuping all the information you want backed-up, making it impossible to turn off Auto-Renew, they are also extremely poor in the billing area - I could never get them to even send me a properly made invoice

**What do you dislike about Backblaze Computer Backup?**

Horrible service: doesn't back up all the things you want/need backed-up

No help people: they make it impossible to contact them to get help

Can't get a real properly filled out business invoice

They make it impossible to turn off the auto-renewal

In order to stop auto-renewal you must cancel your account, also permanently deleting all backups - even if you still have a year left on your already paid for subscription

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

They are supposedly a file backbup system. I think they do this to some degree but they do it extremely poorly. See a few points below:

Horrible service: doesn't back up all the things you want/need backed-up

No help people: they make it impossible to contact them to get help

Can't get a real properly filled out business invoice

They make it impossible to turn off the auto-renewal

In order to stop auto-renewal you must cancel your account, also permanently deleting all backups - even if you still have a year left on your already paid for subscription

**Official Response from Yev:**

> Yev from Backblaze here, I'm sorry that you had a poor experience and were not able to get the support you needed. I wanted to share that you can reach our support agents at www.backblaze.com/help (we have live chat Monday through Friday) and you can open a ticket with our agents there as well. If there were issues with backing up, they should be able to assist you, however if you have product feedback, we'd appreciate you sharing that with our product management team who can be reached at: productfeedback@backblaze.com. 

I understand the frustration about auto-renewing - I believe we default to that behavior so ensure that no data gets lost if someone forgets to put down a card to manually renew their service, however I have shared that feedback along with the invoicing issue you had with our Computer Backup product team for review as well! 

  ### 6. Used Backblaze in 3x different companies!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melvin N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2024

**What do you like best about Backblaze Computer Backup?**

Their B2 bucket service mixed with restic for automating backups of corperate servers and one SAAS companies clustered file system. 

One of the companies I set this up in accidentally delete over $100,000 worth of 3D models on a project. I had set up Backblaze with restic to take 24hr snapshots and was able to recover all of their work within an hour. 

Their pricing model is awesome. The drive stats that they publish have guided several decisions when implementing storage for clients and my own company. Their pricing is extremely reasonable.

Mixed with restic, the Backblase B2 system is extremely easy to integrate and automate.

**What do you dislike about Backblaze Computer Backup?**

To be honest I have not found much to dislike. Its very much a fire and forget system. Check your backups to make sure they are being performed properly at least once a month but thats about it. 

Deleting or resetting a bucket can take a very long time (well on the order of hours... so its not like its days or anything).

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Data retention and validation. Nightly backups of critical corperate and client data in a fully secured (encrypted at both ends) maner.

  ### 7. Automated Disaster Recovery when all other backup fails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2024

**What do you like best about Backblaze Computer Backup?**

Automated, I dont' have to think about it, it just works silently in the background

**What do you dislike about Backblaze Computer Backup?**

Slow upload times - not Backblazes fault, but I don't have full fibre, so it can take a while for backups to complete, if it's a large amount of images for example

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

I have a robust backup system, including on-site and off-site backups. However, Backblaze offers another level - I call it my disaster recovery level, where if all my other backups fail, Backblaze has my back.

  ### 8. Good For Workstation Backups

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ian B. | engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Backblaze Computer Backup?**

Backblaze has enabled us to backup workstations that users save to the local desktop.  It ensures all the files are backed up and alerts us of any issues.  The reliability is a great comfort.

**What do you dislike about Backblaze Computer Backup?**

The user interface has not been updated in a while.  It looks dated and the features and options are not always working.  It can send you to another location when you click on certain tabs.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Backblaze has solved our data being backed up on users' machine when they save it locally.  It has helped us secure our data as well and have a disaster recovery setup.

  ### 9. Backblaze, is very cheap, easy to use, a bit slow but the cost saving is huge!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gilbert P. | DevOPS, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Backblaze Computer Backup?**

The personal backup is very the best thing in the universe, it simple to use, the cost per PC is the lowest of all time because it has a big advantage, UNLIMITED storage! It will be nice to see a version for server unlimited, but I can easy understand why it not exists. Also the transparence and stats share from backblaze it awsome and it help everyone!

**What do you dislike about Backblaze Computer Backup?**

The only downside it the web interface to restore the backup if you have a lot of data, it a bit slow to use, but just a bit of patience and it work very well. Also the B2 request seems a bit slow compare to other one.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Finding a simple backup solution for all the PC at the office. Also I have a lot of thing to store online in B2 storage and ther costs are so cheap compare to other compagny it why I try and I'm very please!

  ### 10. Easily Create Secure Backup Files Automatically For Business Data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Archit G. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about Backblaze Computer Backup?**

Backblaze is the easiest and most cost-effective way to protect our computer and business files online. Backblaze backs up business data to a secure location, protecting from computer crashes, viruses and other online threats. Backups are instant, automatic and continuous. Backblaze backs up files and folders from any computer we can use, it doesn't matter whether we are using Windows and other operating systems.

**What do you dislike about Backblaze Computer Backup?**

Backup business files and other data online with Backblaze Personal Backup. It's cloud-based, secure and protected by the same team that runs Backblaze's data centers.

**Recommendations to others considering Backblaze Computer Backup:**

We recommend Backblaze automatically backs up for your computer to the cloud, safeguarding business data and freeing you from worry.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Backblaze is the easy, secure, and low-cost way to back up all the photos, videos, documents, music and other important files .It backs up everything locally on the computer first, before safely uploading everything offsite to the Backblaze data center. Backblaze is a complete and automatic online backup service that protects our business data with zero effort. Set it and forget it. In our organization we never faced data loss for our business and easily shared files with our co partner.

  ### 11. Good stuff.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about Backblaze Computer Backup?**

It's transparent to me. It seems to work. I never tried to do a restore, but they swallowed a whole lot of data from my PC. Took a while, but now the incremental changes are super quick and do not seem to affect my performance.

**What do you dislike about Backblaze Computer Backup?**

User interface could use some improvement, but nothing terrible. In terms of the larger product, I'd love if they had better sample script for use with something like Duplicity rather than making us write scripts. Something that pre-cans the standard 24 hourly, 7 daily, 4 weekly, 12 monthly, etc. This can be written up by us, but it would be nice if there was some hand holding.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Once it's set up, it's "set it and forget it", which is very valuable to me. I don't want to have to think about backups, and with this product, I don't much have to.

  ### 12. Backblaze for Photography backup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about Backblaze Computer Backup?**

As a small business owner, Backblaze was a breeze to sign up and set up.  It works well with our QNAP NAS, which we use to store our photography.  Customer service was helpful when I had questions.  I would recommend!

**What do you dislike about Backblaze Computer Backup?**

I haven't had any dislikes to date, although it was slightly challenging to distinguish pricing until after our initial month of using this backup service.  I did reach out to customer service with questions, and they did a great job answering.

**Recommendations to others considering Backblaze Computer Backup:**

We've been using Backblaze for a year and are happy with our Service.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

The pricing is very competitive and Backblaze filled the hole we had for offsite backup.  Not having to run any client software on our individual MAC computers was solved by implementing a QNAP NAS which worked seamlessly with Backblaze to make things efficient.

  ### 13. Secure And Easy Cloud Backup Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ismayil H. | Video Animator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2022

**What do you like best about Backblaze Computer Backup?**

If you want to backup files from your computer then Backblaze is going to do it automatically by itself at night time in the background. It keeps your data safe.

**What do you dislike about Backblaze Computer Backup?**

The pricing model should be made such that users that are choosing to backup multiple computers get a discount per computer than just paying the same amount as others that have the plan for a single PC.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

With Backblaze, you get your files automatically backed up so that in case you lose them, you can get your files back. Backblaze helps me protect my files by backing them up to its cloud storage all on its own.

  ### 14. Great Product for Cloud Storage Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miguel A. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Backblaze Computer Backup?**

Easy to set up and maintain. It covers every need for my business without complicated steps.

**What do you dislike about Backblaze Computer Backup?**

Sometimes the interface won't load correctly, and a refresh is required, but the functionality is still there.

**Recommendations to others considering Backblaze Computer Backup:**

Easy to set up and maintain. If you are looking for a cloud backup solution for your business Backblaze is the place for you

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Computer image backup and file safekeeping in case of a catastrophe

  ### 15. Backblaze is a no-brainer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin U. | Virtual Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2021

**What do you like best about Backblaze Computer Backup?**

I turned to Backblaze to back up my laptop when I needed to have it serviced. I didn't want to risk losing anything--especially not my business files--so I looked around and found Backblaze. I chose it because it was affordable, easy to use, and had been used/recommended by peers in the past. I like how simple it was to set up and how quickly it ran through the initial backup. Now it basically runs itself and the peace of mind I have knowing that nothing on my computer will be lost if something happens is such a relief! I've had a faulty hard drive on a laptop before and lost files in the chaos. Knowing that Backblaze will help me prevent that disaster in the future makes it a no-brainer in my book!

**What do you dislike about Backblaze Computer Backup?**

I'm sure if I delved deep into the world of backup software, I could find something to dislike with Backblaze. As it is, Backblaze covers what I need it to do... and it does it in a way that's simple for me to use and almost mindless! No complaints here so far.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Backblaze is really here to give me peace of mind. I know that my files are all safely backed up to Backblaze and I don't have to worry about losing anything. It's like having insurance that if something goes wrong with my laptop, I won't have to panic. That's worth every penny!

  ### 16. Invisible until you need it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larry C. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2020

**What do you like best about Backblaze Computer Backup?**

Backblaze is like a waiter who never interrupts your meal but is always one step away when you need him.  I forget I have Backblaze running, but my backups are kept up-to-date, and I've had no problems with my occasional file restores.

**What do you dislike about Backblaze Computer Backup?**

I can't think of any cons for this product

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

I use Backblaze for offsite backup of the contents of my primary computer.

  ### 17. Great tool for backing up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hirsch S. | Chief Financial Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2021

**What do you like best about Backblaze Computer Backup?**

Easy to back up your computer to the cloud
Set it and forget it - it takes care of everything.
It has a good bandwidth management tool, so it doesn't hog your internet connection.

**What do you dislike about Backblaze Computer Backup?**

It is awkward to find the file you want to restore. They could make the restore interface better. Other than that there isn't anything to complain about.

**Recommendations to others considering Backblaze Computer Backup:**

It comes with a trial, so you can check it out before you buy.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

It's the perfect tool for backing up. All data is safe and secure.

  ### 18. Great option for easy computer backup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jordan S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2021

**What do you like best about Backblaze Computer Backup?**

Super easy setup and fast reacuring backups, great customer support.

**What do you dislike about Backblaze Computer Backup?**

Price is a little high, but not too bad when you consider unlimited storage, I wish you could delete things off your computer and save online, but completely understand that it would not be cost effective for them to do it.  Really there is not that much that I don't like.

**Recommendations to others considering Backblaze Computer Backup:**

If you are looking for simple and unlimited backup then check them out.  Contact support to see how fast and helpful they are.  You will be impressed.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Easy computer backup with no real issues.  Set it and forget it.

  ### 19. Great backup and storage solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about Backblaze Computer Backup?**

Easy to use backup. Just install, set up and go.

**What do you dislike about Backblaze Computer Backup?**

Feels a bit clunky to add files to the exclude list.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

I back up my computer to make sure no files are lost if something happens to the laptop

  ### 20. Good software and offers good features.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel O. | Finance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2020

**What do you like best about Backblaze Computer Backup?**

Installation and configuration was easy. The interface is simple but pleasant, it is easy to use. The support is unlimited and that's great, an excellent quality for the low cost of the product. It is a great advantage that it is always running in the background and that the backups are of good quality. The notifications they give us are very useful, if the backup has not been made on an employee's machine, it shows us a notification and in this way allows us to be aware of the situation and carry it out.

**What do you dislike about Backblaze Computer Backup?**

The main problem is regarding the payment of the software since it is paid by computer and this is a disadvantage for emergencies or external factors. The support they provide is not of such good quality, they take a while to answer any questions and problems that may arise.

**Recommendations to others considering Backblaze Computer Backup:**

We consider Backblaze to be one of the best software dedicated to backup and backup. It is the most economical in the market but not for this reason is less efficient than the rest, in fact it has the same and even better qualities than the competition. It is simply a very good option and investment to keep our information safe in a simple way. We fully recommend it as one of the best software that we have implemented in our company.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Using this software in our facilities has given us peace of mind and stability regarding our information and that of our users. The backup software that we used previously, we could not continue to pay for it because we could not afford to spend so much on it and we found Backblaze as an option, which was wonderful since its functions are very complete and for a low cost. The process of recovering emails and information has facilitated our work, obtaining work fluency.

  ### 21. It seems to me that it is a fairly inexpensive alternative to create information backups online

**Rating:** 4.0/5.0 stars

**Reviewed by:** Crianderson C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2020

**What do you like best about Backblaze Computer Backup?**

It seems to me that it is a fairly inexpensive alternative to create information backups online, with a fairly optimal and efficient operation, in addition the storage capacity that it has in the version is much greater than that offered by other applications that I have previously tried, in As for its interface, the design is quite simple and easy to understand, in fact it is so simple that even my mother who does not know much about technology could use it one day without so many mishaps, the process for creating backups is quite simple, it does not require major steps or very complex processes to do it, in addition, the fact that the storage space is unlimited is something of great use for me due to the large volume of information that I handle, their customer service is quite well, answer any questions or concerns you have fairly quickly.

**What do you dislike about Backblaze Computer Backup?**

I can only have one account per computer, so it is not possible for two accounts to be open simultaneously on the same computer

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

It has been of great help to me to make backups of personal information from my computer, since I have information from the university, work and very valuable personal documents inside my computer, so it is a priority for me to have the backup information in case my computer is damaged or any eventuality occurs, I had tried with other applications but since I handle a lot of information, storage space always fell short, until I discovered this application and it has really adapted to perfection to all my needs, I recommend them 100

  ### 22. Great system! Terrible Customer Support!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jarrett R. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2020

**What do you like best about Backblaze Computer Backup?**

I thoroughly enjoyed how easy it was to login and access all that I had uploaded in minutes.

**What do you dislike about Backblaze Computer Backup?**

I did not appreciate the customer service from Forrest McDonald, a Support Technician at Backblaze. 

Before I go further, I take full responsibility for not caring enough to pay attention to the 30 day window that data stays stored on Backblaze. 

*For example, if you backup an external hard drive (which was the case for me) and then unplug it, naively thinking it will be stored longer... the service will keep backing up the computer that said external hard drive was connected to and after 30 days, the external hard drive will no longer be backed up.

Where I have a problem is with the way Forrest McDonald addressed this very upset and distraught person, me. In the first email I explained that I was aware of how the service worked and that I wanted to inquire about recovering this lost external HD from the Backblaze side. 

Long story short, Forrest repeated himself by literally copy+pasting his last email, and then proceeded to explain the thing I had already stated I understood in the very first email. ALL-IN-ALL, I am a music producer and from my own mistake, lost hundreds of unfinished works and ALSO can  attest that Forrest McDonald, has no heart when it comes to others misfortune.

We are in the information age, this is why support and care in a data recovery business is of utmost importance. I am crushed from my mistake and hurt that someone could respond with no solution, or condolences at the least. I will be writing this review in numerous places, and in numerous ways, because the hours that it will take for me to write 20 bad reviews, will in no way compare to how long it took for me to write and produce the music projects I LOST WITH BACKBLAZE.

**Recommendations to others considering Backblaze Computer Backup:**

Find a cloud storage company that has excellent recovery features and are willing to go the extra mile for you, in case you make a mistake.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Forrest Mcdonald, Support Tech, did not try to resolve, and had zero resolutions to the problem I had with my backup at Backblaze.

  ### 23. Easy solution for offsite client backup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katherine G. | Client Support Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2019

**What do you like best about Backblaze Computer Backup?**

Easy to install. 

I appreciate the ability to manage multiple clients from one admin portal.

10% reseller commission after selling $1000 to clients.

**What do you dislike about Backblaze Computer Backup?**

Resetting a Backblaze password for a client requires knowing the client's old password, so there is not a true admin password reset for departed employees. 

Once a Backblaze license is deleted, there is NO RECOURSE to re-assign it to the client. Even with writing to support. The pop-up message doesn't clearly state this. Don't ask how I know...

It's a bit frustrating to have to give full disk permissions to Backblaze on a Mac, but that's Apple's fault, not Backblaze, and Backblaze had good communication about the change with the Mojave update.

The last two backups I downloaded over the internet have had errors when unarchiving. I still need to reach out to support to find out the cause of this issue.

**Recommendations to others considering Backblaze Computer Backup:**

If you have a successful trial with Backblaze, consider purchasing for 1 or 2-year subscriptions to bring down monthly costs.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Easy off-site backup for clients. Have used Backblaze several times to recover client data with computer hard drive failures or clients accidentally erasing their computer.

  ### 24. Works great, easy to setup and cheap

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2019

**What do you like best about Backblaze Computer Backup?**

Backblaze is a great automatic cloud backup storage tool that allows me to rest easy in knowing that all my files are backed up and can be easily retrieved should my hard drive crash or I delete a file that I discover I need again. I love that I can attach an external hard drive to the computer and that will also be backed up regularly. If you forget to turn the computer on or attach the external hard drive for a couple weeks, Backblaze also emails to remind you to connect again to make sure all files are protected. 

**What do you dislike about Backblaze Computer Backup?**

I wish there was a multi-computer plan instead of the per computer plans - a discount for having multiple computers connected would be nice. Sometimes the external hard drive doesn't automatically back up when attached, so I have to manually tell Backblaze to scan and back up the drive.

**Recommendations to others considering Backblaze Computer Backup:**

Compare with other cloud storage solutions to make sure it will meet your needs. Unlike some others, this one had unlimited storage and backed up all file types, not just certain types, which is helpful. 

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

This provides reliable automatic cloud backup of computer files. I don't have to remember to back up the files and when I forget to attach the hard drive, it reminds me via email.

  ### 25. Effective Back Up Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2019

**What do you like best about Backblaze Computer Backup?**

I like the unlimited back up for my computer, and how user friendly it is, I also really appreciate the price, much lower than may of their competitors. 

**What do you dislike about Backblaze Computer Backup?**

I do wish that it offered mobile back up.  The scheduling options are also a bit more sparse and there could be a few more scheduling options added.  

**Recommendations to others considering Backblaze Computer Backup:**

It really minimizes the amount of work you need to do to protect your files and really helps to take care of it for you.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

I like that there is little management required, and it pretty much works on its own with out having to manage how it is working for everyone needing a back up.

  ### 26. I could not love Backblaze more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abbie D. | Project Manager, Music, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2018

**What do you like best about Backblaze Computer Backup?**

I love so many things about Backblaze. (Things to note: I back up 6TB to the cloud and needed a solution that was fast, simple and reliable.)
1) Unlimited backup storage to the cloud for a flat, inexpensive price 
2) Able to transfer back up to a different computer (I've already had to do this, and it was so smooth and simple.)
3) Fast (and I mean fast) upload time
4) It hooks right up to System Preferences (I used a Mac) so you're not opening a separate application

**What do you dislike about Backblaze Computer Backup?**

There is honestly nothing I dislike about Backblaze. 

**Recommendations to others considering Backblaze Computer Backup:**

There's honestly no comparison to any other product. I would make the jump — trust me, you won't regret it. 

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

It's more of a matter of security and peace of mind. I have my hard drive backed up to another hard drive, but what if there's a fire? What if they are damaged or destroyed? There goes over a decade of work. That's why Backblaze is so amazing because it lets you easily back up and secures finished projects and have that peace of mind. 

  ### 27. Backblaze is my first choice for backups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2018

**What do you like best about Backblaze Computer Backup?**

I like that backups with Backblaze are simple, comprehensive, and reliable. Basically, I set Backblaze up on a computer and forget about it. 

I also like the security. Knowing that I have my own private key for the backup that secures it from outside sources makes me feel good.

Finally, the price for the amount of storage (unlimited) is fantastic. 

**What do you dislike about Backblaze Computer Backup?**

There's not much  don't like about Backblaze. To be fair, I have never had to restore a backup, but my hope is that the process is simple.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

We use Backblaze to backup individual computers at our business. The setup is simple and we know that we have reliable backups of our machines.

  ### 28. Backups made easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2017

**What do you like best about Backblaze Computer Backup?**

Backblaze is very simple to set-up on the computer and runs seamlessly in the background. It even backs-up the attached USB drive.

You can even access all your computer files from your mobile device with the app.

**What do you dislike about Backblaze Computer Backup?**

Each subscription is limited to a device (not a person). So if I have a laptop and a desktop, I would need two subscriptions.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

It backs-up all business documents in the background without having to think about it.

  ### 29. Wonderful solution when I needed it most

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2018

**What do you like best about Backblaze Computer Backup?**

Backblaze is just always working in the background, saving my data.

**What do you dislike about Backblaze Computer Backup?**

Once, my computer was connected to the internet via my phone's data plan and Backblaze blew through many gigabytes of data, which was costly. But I realized there are settings I should have been using to avoid that.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

I don't want to lose my data! With Backblaze, I know it's protected.

  ### 30. Reliable and trusted

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2017

**What do you like best about Backblaze Computer Backup?**

I've been using it for a few years now as a passive backup option. It'll continuously backup any changes, meaning I'm always prepared for when something goes wrong.

**What do you dislike about Backblaze Computer Backup?**

- Costs per computer, monthly (or annually)
- Schedule is relatively simple - would love to make exclusion times, during which it should never try to backup automatically.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Passive backup 

  ### 31. Takes the pain out of backups

**Rating:** 5.0/5.0 stars

**Reviewed by:** René R. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2016

**What do you like best about Backblaze Computer Backup?**

From all the backup solutions I've tested, Backblaze is the best in terms ease-of-use, as well as price tag. While others have complicated pricing models based on traffic, storage, devices, etc, for Backblaze you pay a small amount per device and month. For less than a big Starbucks Latte, you can backup virtually unlimited amounts of data from your computer.
The App is "setup and forget" style, you simply install it, log into your account, and it does the rest for you - automated, in the background, without needing user input.
The restore panel sorts the files in a directory tree just as on your device, and you can download them from everywhere.

**What do you dislike about Backblaze Computer Backup?**

There is no versioning for backed up files, so it's more useful for saving your data in case of theft or hardware failure, less useful for protecting against unwanted changes to your data.

**Recommendations to others considering Backblaze Computer Backup:**

There are many backup providers out there, take your time and make sure to compare them.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Protection against data loss is a duty that is too often neglected. Backblaze takes the pain out of this and does those things for me, without me having to waste any time or thoughts on backups.

  ### 32. Brilliant, simple, easy, and effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack K. | Development Engineering Intern, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2016

**What do you like best about Backblaze Computer Backup?**

I would rate BackBlaze over 10 if I could. Setup is beyond simple; selecting drives and files to schlep up to the cloud is insanely simple. The control panel is easy to use and its quick display of how much I have backed up gives me easy assurance that they have my files. The ability to have private key encryption on my uploaded files makes me feel a whole lot better about them having access to all of my files. Cheap costs for thumb drives and harddrives to be shipped in the event of catastrophic loss is lovely as well, but their simple downloading and restore system (which benefits from very high speeds) ultimately (and pleasantly) makes it moot - I'm able to do a full restore extremely quickly.

**What do you dislike about Backblaze Computer Backup?**

The retrieval interface is a little clunky; an easier way to browse files and more clarity around how date ranges for restoration are selected would be great. More robust retrieval for power users such as specifying file masks, search on modification date and other file attributes, etc. would make it easier to use in the case of singular file restores in case of accidental deletion or the like. The ability to specify file masks for backup would be great as well - the extension system is helpful in excluding unwanted files, but some sort of regex system or the like for even more fine grained control over what goes up would make it easier to backup drives with files that I care about being backed up and ones that I don't mixed together.

**Recommendations to others considering Backblaze Computer Backup:**

In small situations with low computer count but lots of data, it's a *fantastic* choice. The thirty day full functionality trial makes experimenting with it easy.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Simple and robust backup for small situations with <10 computers have been made intuitive and easy even for end users to access themselves. I'm confident my files will be where I need them to be when I need them.

  ### 33. Simple Cloud Backup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric L. J. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2016

**What do you like best about Backblaze Computer Backup?**

I like that BackBlaze is a click and install type of backup service for PCs.  Their tech support is strong and their software does not have any noticeable bugs.  I also appreciate that their unlimited backup is truly unlimited.  Also to note, if you add on subscriptions they will pro-rate and keep all of your subscriptions due on the same date so you do not have staggering subscriptions.  I am very amiable to having one payment.

**What do you dislike about Backblaze Computer Backup?**

My only complaint is that I often connect external drives to my systems and in doing so those drives are automatically added.  I will then start to receive emails that Drive X is no longer connected and it is not very apparent or easy to tell it to ignore that drive.  A nuisance, but not a deal breaker.

**Recommendations to others considering Backblaze Computer Backup:**

If you need something that is simple and straightforward for a standard client machine or workstation that is apart from any ERP or other solutions, this is the way to go for price versus reliability versus cost.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Simple backup apart from our standard methods: local drives, Google Apps Unlimited, and a file server.  The primary benefit that I see on having BackBlaze on two machines is that it has never crashed or caused a single issue in all of my time using it.  We also backup using other backup solutions for the company as a whole.  However, by using another solution on my own computers I feel that I am 'covering the board' and reducing risk of data loss.

  ### 34. Effortless, life-saving backup for a fantastic price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amos J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2016

**What do you like best about Backblaze Computer Backup?**

The fact that there is no storage limit means I need not worry about losing any files. It can automatically back up all files (including system files), allowing me to restore my entire system from it. The software can intelligently adapt to your bandwidth usage, meaning that it doesn't slow down your internet speeds when using your computer. The website for accessing your files is clear and well designed, allowing you to view all versions of your backup (very useful if you've edited a file). As well as through a download, you can also access your files through a USB, which they will send to you for a small fee. There is also a facility for a private encryption key, ensuring the security of your data on their servers.

**What do you dislike about Backblaze Computer Backup?**

There is sometimes a disjoin between pressing the button to start backing up and the program actually beginning the backup process. Although well suited to power users, the interface of the program could be confusing to less advanced users.

**Recommendations to others considering Backblaze Computer Backup:**

Because of the lack of storage limit, there is no need to worry about backing up selectively. Back up everything! You can keep all your data safe.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

The problem of safeguarding my data. It is essential for me not to lose any of my files, as they are important for work, school and my outside life. With this software, I have no worries that my data is safe. Even if my house burns down. I can easily redownload my family photos and important pieces of programming work.

  ### 35. The best whole-computer backup bar none

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex F. | Freelance, Entertainment, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2016

**What do you like best about Backblaze Computer Backup?**

Set it and forget it: this is how you do consumer backup. For $5/month, I have over 3TB backed up of large media files (including image sequences, 300GB ProRes exports, etc.). BackBlaze gets to work uploading as soon as possible, and can use my entire upstream connection to make sure it's uploaded as fast as possible. 

**What do you dislike about Backblaze Computer Backup?**

It would be great if I could backup network shares, but it's not a huge deal. Sometimes I also think that it would be nice to have a better way to backup huge amounts of data: it took nearly 80 days to upload my 3TB of info.

Also, family pricing would be a bonus (maybe 5 computers for $20/month), although the pricing is so reasonable that I don't see too much of a problem.

**Recommendations to others considering Backblaze Computer Backup:**

You should consider Crashplan and Carbonite, but for me BackBlaze is the most cost efficient backup solution on the market. For backups of 1TB or over, Backblaze has been faultless at uploading large files.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

BackBlaze makes sure that my mission critical information (mostly video files for my client projects, and VectorWorks files for my lighting designs) are never at risk. The security in knowing that I will always be able to deliver to the client is well worth the price.

  ### 36. I never have to think about backing up my work

**Rating:** 4.0/5.0 stars

**Reviewed by:** David D. | Community and Marketing Manager, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2016

**What do you like best about Backblaze Computer Backup?**

Easy to use. I never have to think about backing up my work.

**What do you dislike about Backblaze Computer Backup?**

Not great for coordinating multiple devices

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

I work at my computer about 75% of the time. I have a great deal of work stored in my computer, and I want to be sure that I can always access it.

  ### 37. Great overall product.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen Y. | Production Technician, Religious Institutions, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2016

**What do you like best about Backblaze Computer Backup?**

This is an extremely affordable option for backing up your computers. We have this deployed using domain license. It has been extremely helpful in keeping our workstations backed up without the end user noticing any drop in system performance

**What do you dislike about Backblaze Computer Backup?**

The management for our domain license could be better. I wish we could adjust schedules for all machines from one location. They do provide usage info, but it's via email instead of a management console.

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

This has allowed us to protect our intellectual property from loss due to drive loss. We have a lot of creative content. Backblaze makes protecting it easy. 

  ### 38. Set it and Forget it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2016

**What do you like best about Backblaze Computer Backup?**

Easy total backup solution for your computer

**What do you dislike about Backblaze Computer Backup?**

Limited to 1 pc, if you delete a file on your hard drive, it deletes it from the backup as well

**What problems is Backblaze Computer Backup solving and how is that benefiting you?**

Backup



- [View Backblaze Computer Backup pricing details and edition comparison](https://www.g2.com/products/backblaze-computer-backup/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-22+19%3A12%3A39+-0500&secure%5Bsession_id%5D=dff05dd1-6673-469e-86fb-c1065c643f5e&secure%5Btoken%5D=fc9c280bc9fcb825d2c016d0cb0511e96b045a85f199b7b6242ce1a63b701878&format=llm_user)

## Backblaze Computer Backup Features
**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning
- Mobile Backup Application

**Compatibility **
- File Formats
- Partitions
- Mobile

**Functionality **
- Incremental Backup
- OS Boot Recovery
- Bootable Disk
- Online Restore

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Compatibility **
- Disk Backup
- Local Backup
- Storage Formats

**Management**
- Backup
- Storage
- File Scan

**Performance**
- Multiple Backup Versions
- Unlimited Backup
- Deduplication
- Lag Free Operation

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Security **
- Encryption
- Data Protection
- File Deletion

**Agentic AI - PC Backup**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - File Recovery**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - Online Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Backblaze Computer Backup Alternatives
  - [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) - 4.4/5.0 (407 reviews)
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,261 reviews)

