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Backblaze Computer Backup Reviews & Product Details

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Backblaze Computer Backup Reviews (36)

Reviews

Backblaze Computer Backup Reviews (36)

4.4
36 reviews

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IH
Video Animator
Small-Business (50 or fewer emp.)
"Secure And Easy Cloud Backup Tool"
What do you like best about Backblaze Computer Backup?

If you want to backup files from your computer then Backblaze is going to do it automatically by itself at night time in the background. It keeps your data safe. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

The pricing model should be made such that users that are choosing to backup multiple computers get a discount per computer than just paying the same amount as others that have the plan for a single PC. Review collected by and hosted on G2.com.

Miguel A.
MA
General Manager
Small-Business (50 or fewer emp.)
"Great Product for Cloud Storage Needs"
What do you like best about Backblaze Computer Backup?

Easy to set up and maintain. It covers every need for my business without complicated steps. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

Sometimes the interface won't load correctly, and a refresh is required, but the functionality is still there. Review collected by and hosted on G2.com.

Kristin U.
KU
Virtual Assistant
Small-Business (50 or fewer emp.)
"Backblaze is a no-brainer!"
What do you like best about Backblaze Computer Backup?

I turned to Backblaze to back up my laptop when I needed to have it serviced. I didn't want to risk losing anything--especially not my business files--so I looked around and found Backblaze. I chose it because it was affordable, easy to use, and had been used/recommended by peers in the past. I like how simple it was to set up and how quickly it ran through the initial backup. Now it basically runs itself and the peace of mind I have knowing that nothing on my computer will be lost if something happens is such a relief! I've had a faulty hard drive on a laptop before and lost files in the chaos. Knowing that Backblaze will help me prevent that disaster in the future makes it a no-brainer in my book! Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

I'm sure if I delved deep into the world of backup software, I could find something to dislike with Backblaze. As it is, Backblaze covers what I need it to do... and it does it in a way that's simple for me to use and almost mindless! No complaints here so far. Review collected by and hosted on G2.com.

Larry C.
LC
Founder
Small-Business (50 or fewer emp.)
"Invisible until you need it"
What do you like best about Backblaze Computer Backup?

Backblaze is like a waiter who never interrupts your meal but is always one step away when you need him. I forget I have Backblaze running, but my backups are kept up-to-date, and I've had no problems with my occasional file restores. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

I can't think of any cons for this product Review collected by and hosted on G2.com.

Hirsch S.
HS
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Great tool for backing up"
What do you like best about Backblaze Computer Backup?

Easy to back up your computer to the cloud

Set it and forget it - it takes care of everything.

It has a good bandwidth management tool, so it doesn't hog your internet connection. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

It is awkward to find the file you want to restore. They could make the restore interface better. Other than that there isn't anything to complain about. Review collected by and hosted on G2.com.

Jordan S.
JS
Owner
Small-Business (50 or fewer emp.)
"Great option for easy computer backup"
What do you like best about Backblaze Computer Backup?

Super easy setup and fast reacuring backups, great customer support. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

Price is a little high, but not too bad when you consider unlimited storage, I wish you could delete things off your computer and save online, but completely understand that it would not be cost effective for them to do it. Really there is not that much that I don't like. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Great backup and storage solutions"
What do you like best about Backblaze Computer Backup?

Easy to use backup. Just install, set up and go. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

Feels a bit clunky to add files to the exclude list. Review collected by and hosted on G2.com.

DO
Finance Manager
Small-Business (50 or fewer emp.)
"Good software and offers good features."
What do you like best about Backblaze Computer Backup?

Installation and configuration was easy. The interface is simple but pleasant, it is easy to use. The support is unlimited and that's great, an excellent quality for the low cost of the product. It is a great advantage that it is always running in the background and that the backups are of good quality. The notifications they give us are very useful, if the backup has not been made on an employee's machine, it shows us a notification and in this way allows us to be aware of the situation and carry it out. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

The main problem is regarding the payment of the software since it is paid by computer and this is a disadvantage for emergencies or external factors. The support they provide is not of such good quality, they take a while to answer any questions and problems that may arise. Review collected by and hosted on G2.com.

CC
Mid-Market (51-1000 emp.)
"It seems to me that it is a fairly inexpensive alternative to create information backups online"
What do you like best about Backblaze Computer Backup?

It seems to me that it is a fairly inexpensive alternative to create information backups online, with a fairly optimal and efficient operation, in addition the storage capacity that it has in the version is much greater than that offered by other applications that I have previously tried, in As for its interface, the design is quite simple and easy to understand, in fact it is so simple that even my mother who does not know much about technology could use it one day without so many mishaps, the process for creating backups is quite simple, it does not require major steps or very complex processes to do it, in addition, the fact that the storage space is unlimited is something of great use for me due to the large volume of information that I handle, their customer service is quite well, answer any questions or concerns you have fairly quickly. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

I can only have one account per computer, so it is not possible for two accounts to be open simultaneously on the same computer Review collected by and hosted on G2.com.

Jarrett R.
JR
Founder
Small-Business (50 or fewer emp.)
"Great system! Terrible Customer Support!"
What do you like best about Backblaze Computer Backup?

I thoroughly enjoyed how easy it was to login and access all that I had uploaded in minutes. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

I did not appreciate the customer service from Forrest McDonald, a Support Technician at Backblaze.

Before I go further, I take full responsibility for not caring enough to pay attention to the 30 day window that data stays stored on Backblaze.

*For example, if you backup an external hard drive (which was the case for me) and then unplug it, naively thinking it will be stored longer... the service will keep backing up the computer that said external hard drive was connected to and after 30 days, the external hard drive will no longer be backed up.

Where I have a problem is with the way Forrest McDonald addressed this very upset and distraught person, me. In the first email I explained that I was aware of how the service worked and that I wanted to inquire about recovering this lost external HD from the Backblaze side.

Long story short, Forrest repeated himself by literally copy+pasting his last email, and then proceeded to explain the thing I had already stated I understood in the very first email. ALL-IN-ALL, I am a music producer and from my own mistake, lost hundreds of unfinished works and ALSO can attest that Forrest McDonald, has no heart when it comes to others misfortune.

We are in the information age, this is why support and care in a data recovery business is of utmost importance. I am crushed from my mistake and hurt that someone could respond with no solution, or condolences at the least. I will be writing this review in numerous places, and in numerous ways, because the hours that it will take for me to write 20 bad reviews, will in no way compare to how long it took for me to write and produce the music projects I LOST WITH BACKBLAZE. Review collected by and hosted on G2.com.

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Backblaze Computer Backup Features
Real-time Sync
Storage Capacity
Disk Backup
Local Backup
Storage Formats
Security Standards
Encrypted Storage
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Backblaze Computer Backup