Avaza Reviews (385)

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Avaza Reviews (385)

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4.5
385 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Avaza for its ease of use and responsive customer support, making it a reliable choice for project management and invoicing. The intuitive interface allows for efficient time tracking and reporting, which many find enhances their workflow. However, some users note limitations in customization options and integration capabilities.

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Yurii L.
YL
Yurii L.
.NET Technology Lead
Information Technology and Services
Mid-Market (51-1000 emp.)
"Less time reconstructing hours and costs between .NET delivery and invoicing"
4.5/5
What do you like best about Avaza?

Project Resource Scheduling is where Avaza earns its place in our delivery process. Before committing to a new project, we can see who actually has capacity, how much of the week is already reserved, and which recurring responsibilities are quietly consuming time outside the new estimate. Recurring Schedule Bookings have made that view much more realistic for production support, architecture reviews, on-call coverage, and maintenance that repeats every week or month. We can update a single occurrence, the remaining bookings, or the entire series, and Avaza shows how many reservations will change before we confirm anything. That detail matters because technical capacity is rarely as simple as checking whether someone has another large feature assigned. A senior engineer may look free in the backlog while two mornings are already blocked for support, another client expects a weekly architecture session, and several pull requests still need review. Once those commitments are visible in Team Schedule, capacity planning stops depending on who remembers the most context or happens to be online when the conversation starts. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

The mobile experience is useful for checking a task, approving something, or logging time quickly, but I would not use it to rebalance capacity or review a project with a large task structure. Some parts of the interface also feel older than the rest of the product, and specific settings are not always where I expect them to be. Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Hi Yurii, thank you for taking the time to share such a detailed review. We're glad Project Resource Scheduling and Recurring Schedule Bookings have given your team a realistic view of capacity, and it's great to see Custom Project Statuses, Timesheets, and Quotes & Estimates working together to keep your .NET migration connected across delivery, hours, and billing.

We also appreciate your feedback on the mobile experience and parts of the interface. Modernizing the platform is an active focus for us, and improvements in these areas are already in development to make deeper project and scheduling work smoother across devices.

Thanks again for being part of the Avaza journey. We're excited to keep building on the experience you've described.

CS
Craig S.
CEO and lead integrator
Small-Business (50 or fewer emp.)
"Avaza has help my team stay organized"
4/5
What do you like best about Avaza?

I like how easy it is to create tasks and keep all related screenshots, attachments and notes all in one place. It is also great to be able to track time spent on tasks for billing and estimating. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

The invoicing and accounting features are a little sparse. There is an invoicing section which seems to be lacking features to make it fully useful. I have not been able to find the estimating section. It would be good if it was linked to from the main menu. To replace the need for accounting software it would need to include more features typically found in accounting software like Wave. Integration to bank accounts to pull transactions would be a big one. Review collected by and hosted on G2.com.

Response from Behram Khan of Avaza

We're glad to hear that Avaza has helped your team stay organized and that you find it easy to create tasks and track time. We would love to learn what improvements you would like to see in our invoicing module. We do offer an estimate module and plan to offer a purchase order module in the future. You may find our Bills module quite handy as well. Please feel free to reach out to us at support@avaza.com so our team can assist you get the most out of your Avaza account.

Trent C.
TC
Trent C.
President
Small-Business (50 or fewer emp.)
"Avaza Helps Me Track Time, Bill Accurately, and Build Client Trust"
5/5
What do you like best about Avaza?

Avaza has been a great fit for my consulting workflow. I’ve used it for over five years to manage time tracking, billing, and expenses across multiple clients, and the biggest hidden gem for me is how easy it is to enter hourly details and give clients visibility into exactly what I’m working on. That transparency makes billing cleaner and helps clients feel connected to the work without adding extra admin on my side.

I also appreciate the flexibility in invoicing and payments. Some clients pay by wire transfer, some by check, and having the option for credit card payments is a big plus for the clients who prefer that route. I also have monthly clients who request a set number of hours, and Avaza makes it easy to switch between clients and keep everything organized. It’s reliable, simple to use, and has become a core part of how I run my business. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

One area I’d like to see improved is expense documentation visibility for clients. When I upload receipt images for expenses, those backup images are not easily available for the client to download and review along with the invoice. Because of that, I usually have to send the receipts separately after billing, which creates extra manual work and adds another step for both sides. It would be much better if uploaded expense images could be shared directly with the customer as part of the billing package. Review collected by and hosted on G2.com.

Response from Behram Khan of Avaza

We're glad to hear that Avaza has been a perfect fit for managing your projects and invoicing your customers. It's great to know that it has helped you build your business and serves as your source of truth while working with different clients.

Shourya A.
SA
Shourya A.
Head Of Brand Marketing
Mid-Market (51-1000 emp.)
"Streamlines Project Management and effective way of planning design resources, but needs a simpler way of adding project members to projects , many at a time vs one at a time which Avaza currently has."
4/5
What do you like best about Avaza?

I use Avaza for project management, managing lots of projects and tasks assigned by different team members. It helps me solve workflow problems and allocate resources within the design team when I get projects from various people in the marketing team. The initial setup is pretty easy and not a problem at all. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

One important thing which I would want is that adding stakeholders within Avaza is a very complex thing, and you have to go into project settings and add one user at a time. I feel I should have an opportunity of adding multiple users inside the project setting in one go. Right now, I have to click one, save one, and then go back and then click the other person and save, and so that is a cumbersome process. And sometimes it's very irritating. This process somehow looks counterintuitive and lets me use more time than I would have wanted to. Review collected by and hosted on G2.com.

Response from Mehreena Khan of Avaza

Hi Shourya, we are glad that you're enjoying Avaza and thanks for your feedback. By the way, you can go to User Profile > Notification Settings screen at any time and choose which events trigger Email, InApp & Web Push notifications. We now also allow multiple people to be assigned to a task.

You can always reach out to our friendly staff 24/7 via chat or by emailing support@avaza.com. We look forward to helping you get the most out of your Avaza experience.

Nick G.
NG
Nick G.
Project Manager
Small-Business (50 or fewer emp.)
"Reliable time tracking and billing solution"
4.5/5
What do you like best about Avaza?

The timesheet entry and the reporting engine—specifically the Staff Utilization and Timesheet Detail reports—are indispensable. The ability to set "zero-rate" billable categories to track effort without affecting the invoice amount has also been a very helpful workaround for our fixed-fee managed services. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

I would love the ability to "hide" or "disable" specific timesheet categories within a project. For long-term support projects, the list of categories gets very long over time, and it would be great to declutter that view for our contractors. Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Thank you for your thoughtful feedback, Nick. We’re glad to hear Avaza has become a reliable part of your time tracking and billing workflow, and that features like Timesheet Entry, Staff Utilization, and Timesheet Detail reports are delivering real value for your team. It’s also great to hear the zero-rate billing setup has worked well for your fixed-fee projects.

Your feedback around managing long lists of timesheet categories is appreciated. Keeping workflows streamlined as projects grow is important, and improving flexibility in this area is something we’re actively evaluating.

We’re continuing to roll out enhancements across the platform, and feedback like yours helps shape what comes next. Thanks again for sharing your experience. 💙

MB
Michael B.
Infrastructure Engineer
Mid-Market (51-1000 emp.)
"Robust Reporting Options and Flexible API Integrations"
4.5/5
What do you like best about Avaza?

I really appreciate the amount of reporting options, and the API integrations allow me to run custom reports via Azure. It also just works, the system performs smoothly and the reporting processes large amounts of data easily. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

I'd like to see more custom reporting options within the UI, having to create complex python scripts isn't always efficient. Possibly having an agentic AI helper would be good to answer coding questions. Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Thanks for the thoughtful review, Michael! We’re glad Avaza’s reporting capabilities, API flexibility, and overall reliability are helping your team handle large volumes of billing data efficiently, especially with a lean IT setup. It’s also great to hear onboarding was smooth and pricing has been straightforward.

We appreciate the feedback on more advanced custom reporting in the UI too. Needing complex Python scripts for certain reports isn’t ideal, and your suggestion around AI-assisted coding support is an interesting one. We’ve shared this with our team. Thanks again for taking the time to leave a review! 💙

Debbie W.
DW
Debbie W.
Mid-Market (51-1000 emp.)
"Easy Invoicing and Timesheet Management, Needs Better Notifications"
4/5
What do you like best about Avaza?

I use Avaza for timesheets and invoicing, and I like that it's easy to use. The reports are good and easy to put together, which is really helpful for invoicing clients and doing payroll because I need accurate reports. I appreciate that Avaza enables me to do this. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

We don't always know who has made changes, and don't get notifications if a new category has been added. Sometimes when I do payroll and an employee is short on hours, it's because a new category has been added that they have booked time to. The pre-made report will not have this category on it, and if I'm not aware, I wouldn't know to add it in. It would be ideal if I could get a notification to let me know a new category has been added. Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Hi, Debbie. Thanks for the great review. We’re really glad to hear timesheets and reporting are helping you keep invoicing accurate and efficient.

We also appreciate your feedback on the audit trail. Better visibility around changes like rate updates is important, and our Product team is exploring improvements in this area.

If this is affecting your workflow, feel free to reach out. We’d be happy to help. 😊

Jeremy H.
JH
Jeremy H.
Small-Business (50 or fewer emp.)
"Effortless Setup, Needs More Task Flexibility"
4/5
What do you like best about Avaza?

I like Avaza's ability to export spreadsheets in a format that's ready to import into other project management activities. I also appreciate how easily I can report on people's time, which helps in managing our projects effectively. The initial setup of Avaza was very easy and made transitioning from our previous Excel-based processes smooth. Though we had to slightly adjust our processes, it's a fairly standard approach to project creation and tracking. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

It could provide additional layers (a tree of layers) of task complexity. At the moment, there's only two layers. There's project, work package and then task. There's no ability to have subtasks in the project plan. Additionally editing timesheets can be tricky as it is necessary to go into the individual log in order to modify (which can take a lot of time). Timesheet templates (pre-prepared sets of tasks for a particular user) would also be a great time-saver. Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Hi, Jeremy. Thanks so much for sharing your experience and for highlighting how easy the transition from Excel was. It’s great to hear Avaza has made time tracking, reporting, budgeting, and invoicing more efficient for your team.

We also appreciate the thoughtful feedback around task hierarchy, timesheet editing, and templates. The good news is that enhanced sub-task functionality is currently in the works and will be going live very soon, which should help with the added task flexibility you’re looking for. We’ve also shared your feedback on timesheet editing and templates with our product team as we continue improving those workflows.

Thanks again for the review and for helping us make Avaza better. 💙

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Simple UI and quick onboarding, but scheduling dependencies and customization need work"
3.5/5
What do you like best about Avaza?

Avaza’s user interface is quite simple and easy to use. It makes it straightforward to view the team schedule, tasks, and projects, and to assign bookings to the right people. Overall, it’s a good setup and quick for onboarding employees to timesheets and related workflows. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

The main challenges I face with Avaza are the lack of connection between projects, tasks, and the team schedule. Without the ability to use dependencies on bookings, it increases admin time, and I feel this could be handled more easily—something other platforms seem to offer. Also, some limitations in what you can customise can make certain workflows trickier than they need to be. Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Thank you for your thoughtful feedback, and we appreciate you highlighting both what’s working well and where improvements can be made. We’re glad Avaza’s simple interface, team scheduling visibility, and quick onboarding have helped streamline timesheets and project workflows for your team.

Improving how projects, tasks, and scheduling connect more seamlessly is an area we’re actively evolving, and we understand how important dependency-based scheduling and greater customization flexibility can be for reducing admin overhead.

We’ve continued to enhance workflow flexibility across the platform, with further improvements already in development to make scheduling and project coordination more intuitive over time.

Thanks again for sharing your experience. Feedback like this helps shape where we invest next. 💙

Yossi S.
YS
Yossi S.
Small-Business (50 or fewer emp.)
"Versatile Tool with Easy Learning Curve for Freelancers"
4/5
What do you like best about Avaza?

I love that all pages in Avaza are similar, making the learning curve linear. Once I complete one page, all of the modules are pretty much the same, which reduces learning time and eases implementation. The pricing plan is great because both small and large businesses can find a suitable plan. I love the interaction between modules, allowing me to prepare a quote, convert it into a project, then an invoice, and finally record it as a payment. It's straightforward to activate and work with different modules as needed. Review collected by and hosted on G2.com.

What do you dislike about Avaza?

Lately, they've blocked the ability to send emails for free plans. I really want them to enable it again because using the email form straight from Avaza speeds up processes. I feel like this change is their way to push people into a paid plan. If someone is comfortable with the free plan, I don't want the company to bother them and make life harder just to convert them into a paid customer. Review collected by and hosted on G2.com.

Response from Sarmed Wasim of Avaza

Thanks for the thoughtful review. Great to hear the consistent layout and smooth flow from quotes to projects, invoices, and payments is making things easier to learn and use day to day.

We also appreciate you sharing your concerns around email sending on the free plan. The intent is to support the platform long term, but we understand how this impacts your workflow and will pass your feedback to the team.

You can always reach out to our friendly team 24/7 via chat or by emailing support@avaza.com. We look forward to helping you get the most out of your Avaza experience. 💙