--- title: Avaya Communications APIs Reviews meta_title: 'Avaya Communications APIs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how Avaya Communications APIs works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 20 scale: '5' date_modified: '2026-10-17' parent_category: name: Development url: https://www.g2.com/categories/development ---

Avaya Communications APIs Reviews & Product Details

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User Insights

Average based on 20 real user reviews.

Avaya Communications APIs Reviews (20)

Reviews

Avaya Communications APIs Reviews (20)

4.2
20 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent audio quality and ease of use of Avaya Communications APIs, highlighting how these features enhance communication and collaboration. Many appreciate the flexibility in integrating voice, video, and messaging into applications, although some note that setup can be complex for advanced features.

Pros & Cons

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Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Best soft phone."
4/5
What do you like best about Avaya Communications APIs?

That I can log in to the hard phone from wherever I can. Life has become easy with this application and it runs butter smooth. Review collected by and hosted on G2.com.

What do you dislike about Avaya Communications APIs?

Sometimes there is a little disturbance while on call. And whenever you log in remotely, the hard phone call data disappears. Review collected by and hosted on G2.com.

Sumanth T.
ST
Sumanth T.
Team Lead
Enterprise (> 1000 emp.)
"Softphone unified"
4.5/5
What do you like best about Avaya Communications APIs?

Features and user-friendly options. Could explore more than expectation Review collected by and hosted on G2.com.

What do you dislike about Avaya Communications APIs?

Nothing. Maybe if there was a recording option on hard phones could have helped track Review collected by and hosted on G2.com.

MG
Maria G.
Program/Operations Manager
Enterprise (> 1000 emp.)
"Avaya OneCloud - Can't Work Without It"
5/5
What do you like best about Avaya Communications APIs?

Connecting to my customer is the most important thing for me. I love that I can connect over so many channels and I can connect globally. Review collected by and hosted on G2.com.

What do you dislike about Avaya Communications APIs?

I don't have any complaints. I love this product and will highly recommend it to anyone! Review collected by and hosted on G2.com.

Nathan H.
NH
Nathan H.
Customer Service Training Specialist
Enterprise (> 1000 emp.)
"A Great Communication Tool for Business"
4.5/5
What do you like best about Avaya Communications APIs?

I like how compact and simple it is to use Avaya. The app is not in your face and taking up a large portion of your screen, which allows you to multi-task more easily. Review collected by and hosted on G2.com.

What do you dislike about Avaya Communications APIs?

I don't really have anything that I dislike. It is simple, and easy to use. Review collected by and hosted on G2.com.

Rakesh K.
RK
Rakesh K.
Associate
Mid-Market (51-1000 emp.)
"Best communication application"
5/5
What do you like best about Avaya Communications APIs?

Best application for communication purpose and it has helped us a lot while working from home Review collected by and hosted on G2.com.

What do you dislike about Avaya Communications APIs?

voice recorder would help more if its provided in basic version. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Avaya One Cloud CPaaS best recommended solutions for Upcoming cloud unified solutions and best one."
5/5
What do you like best about Avaya Communications APIs?

Best telephony features with easy GUI for Admin and Users Provides the best user experience compared to others Lot of features improved day by day with easy configurations Review collected by and hosted on G2.com.

What do you dislike about Avaya Communications APIs?

Nothing like dislikes but expecting more Automations in upcoming releases Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Avaya"
4/5
What do you like best about Avaya Communications APIs?

I appreciated the quality of the software and ease of use Review collected by and hosted on G2.com.

What do you dislike about Avaya Communications APIs?

I wish that I was able to easily troubleshoot the software when unexpected problems happened Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"It's very intuitive to use, and support from the vendor is amazing."
4.5/5
What do you like best about Avaya Communications APIs?

I like it's user friendly interface, and the way it's easy to configure with non-avaya systems. Review collected by and hosted on G2.com.

What do you dislike about Avaya Communications APIs?

I feel like there's not enough scalability when big changes need to be done. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Avaya is very user friendly!"
5/5
What do you like best about Avaya Communications APIs?

The interface is gamified and easy to use Review collected by and hosted on G2.com.

What do you dislike about Avaya Communications APIs?

Sometimes the Avaya cloud app will freeze Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
CM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"It very quick services and valuable"
5/5
What do you like best about Avaya Communications APIs?

the features inside AVAYA cloud server and options Review collected by and hosted on G2.com.

What do you dislike about Avaya Communications APIs?

To get the suppliers quotations and extra discount from vendors Review collected by and hosted on G2.com.
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Avaya Communications APIs Features
Application Deployment
Custom Development
Testing
Virtual Machines
Categories on G2
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