Automation Anywhere Agentic Process Automation Reviews (5,621)

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Automation Anywhere Agentic Process Automation Reviews (5,621)

View 9 Video Reviews
4.5
5,621 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ability to **automate repetitive tasks** and improve **workflow efficiency**, allowing teams to focus on higher-value work. The platform's integration of AI-driven decision-making enhances its capability to handle complex processes, making it a valuable tool for organizations. However, many reviews note a **steep learning curve** for new users, particularly when setting up advanced workflows.

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Siddharth D.
SD
Siddharth D.
Software Engineer
Mid-Market (51-1000 emp.)
"It was a good experience as it was easy to understand and have lots of features like AARI."
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

It’s better than V11, which was an on-premises platform. A360 is much better since it’s cloud-based. A360 also offers 14 types of variables, which really helps with organizing data. The agentic part makes automation more robust, and it’s able to handle complex use cases like document extraction and filling out forms using OCR. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Although the software itself was good, there wasn’t much online support beyond the official documentation, which was difficult to study and implement. The online documentation also wasn’t very clear, so I often had to rely on trial and error to figure out the right steps and get things working. Review collected by and hosted on G2.com.

NJ
Nandini J.
Software Automation Engineer
Small-Business (50 or fewer emp.)
"Smooth Shift from Traditional RPA to Agentic Automation"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

The most useful part is that we can transition from traditional RPA to an agentic process with less overhead. Its ability to make decisions, rather than completely relying on rule-based logic, is the best feature. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Like any other agentic product or process, this requires a good amount of compute resources. Since we run the bots in virtual machines, it can sometimes cause a bit of lag in the VM due to heavy usage of those compute resources. Review collected by and hosted on G2.com.

Venkat G.
VG
Venkat G.
Senior SDET Engineer
Computer Software
Mid-Market (51-1000 emp.)
"All-in-One Automation for Web, APIs, and Excel That Saves Time"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like most is that I can automate web tasks, REST API calls, and Excel work in one place instead of switching between different tools. It has reduced a lot of repetitive work, especially moving data between applications. Once the workflow is set up, it runs reliably, and I only need to check it when something doesn't go as expected. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

My only minor concern is that searching for a particular bot can be a bit slow at times, especially when there are many bots available. Better search and filtering options would improve the experience Review collected by and hosted on G2.com.

Sushant  S.
SS
Sushant S.
Service Delivery Executive
Mid-Market (51-1000 emp.)
"Effective Automation for Stable, Well-Controlled Daily Processes"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

Automation Anywhere Agentic Process Automation turns out to be very effective when it comes to managing business processes which have to undergo the same chain of actions daily. I use this technology in order to automate my operational activities, to facilitate the exchange of information between different systems and to decrease the manual input for repetitive operations. The outcome of such actions is more stable process execution and better control over it. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

While applying agent-based automation to business processes which have high frequency of business exceptions, it is necessary to make sure of extra validation and updates in order to maintain proper workflow functioning. Review collected by and hosted on G2.com.

Yash R.
YR
Yash R.
Operations Executive
Mid-Market (51-1000 emp.)
"Automation Anywhere Streamlines Routine Workflows and Boosts Consistency"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

Automation Anywhere Agentic Process Automation aims to reduce the overhead caused by repetitive manual tasks which usually take up most of the day. I use this to automate the execution of routine operations that include getting information, moving data from one system to another, and taking action following that. The outcome of this is more consistency and being able to focus on more value-adding work. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

However, when automating for business operations which are regularly updated or have many exceptions, further testing and updates will be required to make sure that it all works well. Review collected by and hosted on G2.com.

pavan k.
PK
pavan k.
AI Software Engineer
Enterprise (> 1000 emp.)
"Helping Teams Focus on Higher-Value Work"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like most about Automation Anywhere Agentic Process Automation is how it automates repetitive tasks and makes workflows more organized and efficient. It’s straightforward to connect different steps in a process, which reduces the amount of manual work involved. The AI-powered capabilities also help with more complex tasks that would normally take extra effort to manage. Overall, it has improved productivity, reduced errors, and saved time, making day-to-day operations smoother and more consistent. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

The only thing that took me some time was getting comfortable with some of the more advanced workflows. The basic features were fairly easy to pick up, but when I started working with more complex automations and integrations, there was definitely a learning curve. I also felt that some parts of the interface could be a little more intuitive for someone using the platform for the first time. Other than that, the platform has been reliable in my experience and performs well once everything is set up correctly. It has helped save time, reduce repetitive manual work, and improve overall efficiency, so the value has outweighed the initial effort required to learn it.Getting started was fairly straightforward, and I was able to find my way around without too much trouble. Whenever I needed help, the available guides and resources were useful enough to keep things moving. Looking back, the amount of time it has saved on repetitive tasks and manual work has made it worthwhile from a value standpoint. Review collected by and hosted on G2.com.

Aakansha S.
AS
Aakansha S.
Vice President
Computer Software
Small-Business (50 or fewer emp.)
"Intelligent Automation with Reusable Bots and Seamless Integrations"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like most about Automation Anywhere Agentic Process is how it combines AI with automation to handle complex tasks efficiently. It integrates well with existing business applications, processes workflows quickly, reduces manual effort, improves accuracy, and helps teams complete work faster without requiring constant human intervention. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Automation Anywhere Agentic Process Automation offers many powerful capabilities, but occasional workflow customization can require extra effort for very specific business scenarios. Once configured, it performs reliably, so this has been a relatively minor trade-off compared to the overall productivity benefits. Review collected by and hosted on G2.com.

LAKSHAY M.
LM
LAKSHAY M.
President
Small-Business (50 or fewer emp.)
"AI-Powered Automation That Streamlines Complex Workflows"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like most about Automation Anywhere Agentic Process Automation is that it goes beyond basic automation by using AI to handle more intelligent, context-aware tasks. It's easy to use, integrates well with existing workflows, and makes automating complex business processes much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

One small thing I didn't like is that the interface can feel a bit overwhelming at first because of the number of features available. It takes a little time to get familiar with everything, but it's not a major issue once you start using it regularly. Review collected by and hosted on G2.com.

Joel A.
JA
Joel A.
Information Technology Business Solutions Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent Efficiency Gains, But Onboarding Needs Simplification"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

Automation Anywhere's Agentic Process Automation has been really helpful for us. Its bots do all the repetitive data entry work that used to eat up our time.

We just use the drag-and-drop builder and the built-in connections to link it with our main databases. That alone stopped all the copy-paste mistakes we used to make.

Now it handles most of our regular admin tasks, so we're saving several hours every week. We can actually spend that time on real work instead of mindlessly clicking around on the computer. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

The software is definitely powerful, but getting it set up at the beginning was pretty tough.

Building those agentic workflows needs more technical know-how than I thought it would. It made it hard for our non-technical team members to get started.

It would be much better if they had simpler step-by-step guides, clearer explanations when things go wrong, and an easier way to connect everything at the start. Right now it feels a bit overwhelming for regular business users. Review collected by and hosted on G2.com.

SB
Sapna B.
Enterprise (> 1000 emp.)
"Easier, More Reliable Automation with Less Custom Scripting"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like best about Automation Anywhere Agentic Process Automation is that it helps solve some of the common challenges we face while developing and maintaining automation scripts. In traditional automation, we often have to write complex logic to handle exceptions, different input formats and changing business scenarios.For example, in a ticket processing automation, users may submit request in different formats, requiring multiple validation checks and exception handling scripts. Agentic automation can understand the context, determine the appropriate action and handle many of these variations with less custom scripting. This reduces maintenance effort,improve process reliability and allow us to focus more on enhancing the automation rather than constantly fixing edge cases. Its easy to use and to implement. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

What i like least is that it takes some time to learn in the beginning, The platform has many useful features but understanding how to use the agentic capabilities effectively requires practice and experience. Once you get familiar with it, it becomes much easier to work with. Review collected by and hosted on G2.com.