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AutomatePro Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$

User Insights

Average based on 32 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

AutomatePro Reviews (32)

Reviews

AutomatePro Reviews (32)

4.7
32 reviews

What do users say?

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Pros & Cons

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Troy R.
TR
Troy R.
President & Global Director Of Sales & Resource Management
Small-Business (50 or fewer emp.)
"Professional, fast and efficient service provided."
5/5
What do you like best about AutomatePro?

I like their responsiveness in handling situations that help my company flourish. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

I believe the company is doing great and is in the process of constantly evolving for the better. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Ease of use, so much better than out of the box ATF"
5/5
What do you like best about AutomatePro?

With easy to configure continuous testing, it means we can more quickly catch issues when we make a changes that breaks a process that we had forgotten would be impacted somehow; no business uses the Now Platform out-of-the-box, so inevitably we have lots of customization too and it’s easy to lose track of a customization we did many years ago. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

Like any solution, there are areas for improvement. An aspect we thought could be improved was the ability to simply record user interactions. That said, we just found out that is coming and we're getting it soon which will be a great aid to productivity! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
TI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"There is no hope for automated testing in ServiceNow without AutomatePro"
5/5
What do you like best about AutomatePro?

- Handles testing and deployment at its root (the requirements), for a FULL lifecycle approach

- Primary interface on ServiceNow... no new interface to learn.

- Execution is so smooth its indistinguishable from magic. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

Why is it mandatory that I dislike something? Review collected by and hosted on G2.com.

Verified User in Government Administration
CG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"AutomatePro to streamline lean team processes"
4.5/5
What do you like best about AutomatePro?

AutomatePro has been pivotal in enabling us to setup our internal ServiceNow delivery team. As a small government satellite agency, staff resourcing to meet the needs of the business demand is always a challenge. With AutomatePro we have been able to redivert those resources to being much more productive in delivering change. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

The initial introduction to the platform can be a bit overwhelming with a lot of areas to learn and understand. However with a friendly and knowledgeable team on hand to navigate you through, this is easily overcome. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Testing Made Easy"
5/5
What do you like best about AutomatePro?

AutomatePro allows you to speed up time to value for ServiceNow deployments by making testing seamless and easy.

It is easy to implement and allows Testers to focus on the important parts of their role rather than creating timely manual tests.

The team are extremely helpful and always open to feedback. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

There is nothing I dislike about AutomatePro. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Great company and product"
4.5/5
What do you like best about AutomatePro?

Easy creation and execution of test scripts. Create of user manuals in breakneck speed. Regular updates which contain useful new features and functionality. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

N/A. Speed of tests being completed has continued to improve as we moved to the latest versions of the software. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great product with a world class team"
5/5
What do you like best about AutomatePro?

Really has improved the time for upgrades and given an increased level of rigour to automated testing. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

Initial price means procurement takes time but is great value once implemented. Review collected by and hosted on G2.com.

Abhishek T.
AT
Abhishek T.
Software Engineer
Enterprise (> 1000 emp.)
"Make your testing Simple"
4.5/5
What do you like best about AutomatePro?

AutomatePro as a framework gives us a lot of benefits like

1. Gathering business requirements automatically

2. Enables Test-driven development

3. Automated monitoring and alert

4. Automated Testing for Web applications

5. Easy collaboration between people from a different domain on a single platform.

6. Everything can be penned down with no code involved and test can be conducted on that basis Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

The only thing here to dislike is it's not available free of cost. There's a free trial available, but it doesn't capture all the features.

In order to use it, we need to have an active ServiceNow subscription.

The newer version of AutomatePro doesn't support Safari or old browsers. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Originally submitted 2/11/2021
"AutomatePro is an essential tool for testing"
5/5
What do you like best about AutomatePro?

AutomatePro offers a unique solution to provide automated testing at a brilliant and complex level. It has saved me so many hours of manual testing, and it is clear to see that it was developed to save time with the functionality that is has included. It has allowed me to automatically set up tests overnight. I found it extremely helpful to be able to create test reports that clearly identify all the tests and any defects that need resolving. Any defects highlighted, AMP defines a clear and in depth level of understanding, such as providing screenshots and error descriptions. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

In the version I am using there is no browser testing option for Safari, however i don't find this to be an issue because there are options for Chrome, FireFox, IE and Edge. Review collected by and hosted on G2.com.

Verified User in Semiconductors
ES
Verified User in Semiconductors
Enterprise (> 1000 emp.)
"Automated testing platform and services"
4.5/5
What do you like best about AutomatePro?

Autotestpro holds a repository of our user’s actual business scenarios, and then its test automation engine automatically validates these against a new release. It handles defect management by automatically creating defect records when a verification fails and automates the creation of documentation such as user guides to the new release.

The key thing was giving us the confidence that we had the ability to upgrade when we wanted to and to keep doing that. We weren’t necessarily needing to always be on the latest release, although clearly that’s an important goal. We wanted to enable ourselves to look at new modules as they came out, to have the ability to jump to those where they made sense for us. And clearly we wanted new releases to work seamlessly for us and not have the problems we’d seen in the past.

The results speak for themselves, in release terms, we were able to jump from Jakarta to Kingston to London during 2018 and also to implement the ServiceNow Service Portal. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

Not a dislike per se but we found that their services were so good we failed to embrace the platform as we should have but only because AMP were delivering such a good service. In hindsight, we should have done more to fully understand and use the system for ourselves better. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$
AutomatePro Features
Pipeline Control
Workflow Visualization
Continuous Deployment
Test Feedback
Test History
Customization
Organization
Reliability
Thoroughness
Configuration Management
Access Control
Orchestration