--- title: AutomatePro Reviews meta_title: 'AutomatePro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 32 reviews by the users' company size, role or industry to find out how AutomatePro works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 32 scale: '5' date_modified: '2026-06-24' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # AutomatePro Reviews **Vendor:** AutomatePro Ltd **Category:** [DevOps Platforms](https://www.g2.com/categories/devops-platforms) **Average Rating:** 4.7/5.0 **Total Reviews:** 32 ## About AutomatePro AutomatePro is dedicated to enabling customers to realise the full potential of their ServiceNow investment with our suite of seven integrated Test Automation & DevOps solutions. AutomatePro specialises in helping customers to realise the full potential of their investment in enterprise cloud platforms through our patentedGen AI powered ServiceNow Test Automation and DevOps platform. Several Fortune 500 and FTSE 100 companies trust our software to save them time and money, and improve quality. We partner with the largest system integration and testing companies in the world to improve the service they provide to their customers. Our patented solution provides the platform for a suite of automation products and solutions to increase internal effectiveness and deliver an enhanced return on your IT investment. Our suite of products and tools are all designed to rapidly move the needle forward in any business automation or testing environment. We’re here to help, not hinder and our role is to support our clients to achieve their objectives quickly, easily and without fuss. Progress is what our clients seek. Progress is what AutomatePro delivers. ## AutomatePro Pros & Cons **What users like:** - Users commend the **ease of use** of AutomatePro, highlighting its intuitive interface and no-code automation features. (9 reviews) - Users appreciate the **simplicity of automation** with AutomatePro, which enhances efficiency and eases the testing process. (6 reviews) - Users value the **time-saving features** of AutomatePro, enabling efficient automation and reducing effort in tasks. (4 reviews) - Users value the **efficiency** of AutomatePro, highlighting its simplicity and reliability in automating everyday tasks seamlessly. (3 reviews) - Users find **implementation incredibly easy** with AutomatePro, thanks to its user-friendly interface and strong customer support. (3 reviews) - Time Saving (3 reviews) - Users value the **fully codeless automation** in AutomatePro for its ease of use and significant time savings. (2 reviews) - Automation Ease (2 reviews) - Users commend the **responsive customer support** from AutomatePro, ensuring swift resolutions for any encountered issues. (2 reviews) - Documentation (2 reviews) **What users dislike:** - Users experience **integration issues** with AutomatePro, finding API options limited and tool connections slow. (2 reviews) - Users find the **learning curve steep** for advanced features, which can overwhelm new users initially. (2 reviews) - Users find the **limited features** of AutomatePro restrict their integration options and overall functionality. (2 reviews) - Users report **missing features** in AutomatePro, including limited ServiceNow fields and API integration options. (2 reviews) - Users find the **complexity of advanced features** in AutomatePro overwhelming, especially for those who are new. (1 reviews) - Users find **difficult navigation** within AutomatePro's shadow DOM makes selector creation cumbersome and challenging. (1 reviews) - Users find the **license cost prohibitive** for small organizations and teams, affecting accessibility to AutomatePro. (1 reviews) - Limited Customization (1 reviews) - Limited Functionality (1 reviews) - Navigation Issues (1 reviews) ## AutomatePro Reviews ### 1. Effortless No-Code Test Automation with Excellent Training **Rating:** 5.0/5.0 stars **Reviewed by:** Isha P. | Senior Test Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about AutomatePro?** Creating test cases is simple, and managing documentation requires only a single click. This tool enables users to design test cases without any development experience, thanks to its intuitive and user-friendly interface. The presence of predefined actions eliminates the need for coding, making automation accessible through a no-code method. Additionally, the courses available offer comprehensive and detailed knowledge. The customer support and AutomatePro team is amazing. And lastly it is very easy to implement without requiring any prior experience. **What do you dislike about AutomatePro?** I can't think of anything I dislike about automatepro. Everything about it meets my expectations. **What problems is AutomatePro solving and how is that benefiting you?** Creating test cases is simple, and managing documentation requires only a single click. This tool enables users to design test cases without any development experience, thanks to its intuitive and user-friendly interface. The presence of predefined actions eliminates the need for coding, making automation accessible through a no-code approach. Additionally, the courses offered deliver comprehensive and detailed knowledge. The customer support and the automatepro team are outstanding. Lastly, implementation is straightforward and does not demand any previous experience. ### 2. AutomatePro: Effortless Automation and Consistency in ServiceNow **Rating:** 5.0/5.0 stars **Reviewed by:** Raj K. | Solution architect, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about AutomatePro?** Really impressed with AutomatePro — it simplifies automation, testing, and documentation within ServiceNow. Saves time and ensures consistency across projects. **What do you dislike about AutomatePro?** I really like this tool a lot, and there’s nothing I dislike about it. **What problems is AutomatePro solving and how is that benefiting you?** AutomatePro helps solve one of the biggest challenges in ServiceNow projects — manual testing and documentation. Before using it, a lot of time went into repetitive testing cycles, updating documents, and ensuring consistency across releases. With AutomatePro, most of that is automated. It generates test scripts, runs them, and even updates documentation automatically. This not only saves a huge amount of time but also reduces human error and improves release quality. Overall, it’s made delivery faster, audits smoother, and the entire development process more reliable. ### 3. Effortless Automation That Saves Time and Reduces Errors **Rating:** 4.0/5.0 stars **Reviewed by:** POONAM B. | Test Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about AutomatePro?** What I like most about Automate Pro is how easy it makes automating everyday tasks. The setup is simple, the interface is clean, and once an automation is running, it works reliably without any extra effort. It saves time, reduces mistakes, and keeps everything running smoothly—exactly what great automation software should do. **What do you dislike about AutomatePro?** While Automate Pro is powerful, there are a few areas that could be improved. Some advanced features can take a bit of time to learn, and creating more complex automation flows may feel overwhelming for new users. **What problems is AutomatePro solving and how is that benefiting you?** Automate pro is helping me reducing manual tasks.and reduce human repitative tasks ### 4. Effortless Workflow Automation Without Coding **Rating:** 5.0/5.0 stars **Reviewed by:** Arpita S. | Test Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about AutomatePro?** There is no coding as such and we can use available actions to automate SN workflows quickly **What do you dislike about AutomatePro?** Limited options for api intergration and jenkins **What problems is AutomatePro solving and how is that benefiting you?** Regression testing and redundant works are automated thus allowing time to concentrate on functional testing. ### 5. Custom Component Testing **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin I. | CPO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about AutomatePro?** We leverage the custom action capability to test out the components that we build for ServiceNow's UI Builder. It's easy to build new actions to confirm that the components are performing correctly. **What do you dislike about AutomatePro?** It would be great if there were an easier way to create the selector when navigating ServiceNow's shadow DOM. **What problems is AutomatePro solving and how is that benefiting you?** AutomatePro serves as a technical check in our development process. This helps to speed up development and identify defects earlier in the process. ### 6. Make testing effortless with Automatepro. **Rating:** 3.5/5.0 stars **Reviewed by:** Shilpa M. | Testing Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about AutomatePro?** AutomatePro provides a fully codeless approach, which means business users and QA teams can build and maintain automated tests without deep technical expertise. **What do you dislike about AutomatePro?** Not every possible ServiceNow field or action may be supported **What problems is AutomatePro solving and how is that benefiting you?** Using Automatepro we do repetitive and regression tests without coding and reduces manual testing effort dramatically. Reduces manual testing effort dramatically ### 7. User-Friendly and Easy Integration Makes Work Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about AutomatePro?** Very User friendly and helpfull, easy to integrate **What do you dislike about AutomatePro?** Nothing much, sometimes test case execution slows doen **What problems is AutomatePro solving and how is that benefiting you?** Ease in testing flow ### 8. Make automation easy and simple even for non technical **Rating:** 4.0/5.0 stars **Reviewed by:** Tarun R. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about AutomatePro?** User-friendly interface, making it incredibly easy and simple for non experts. The customer support is very responsive they take care of any of your problems. which makes it much easy to implement and maintain. Even the integration with other software is quite simple. **What do you dislike about AutomatePro?** The advance features might require sometime to learn but a bit of digging and you are good to go. **What problems is AutomatePro solving and how is that benefiting you?** For me it solves my work flow automation. Now everything is automated which helps my team hours of time. ### 9. it's automation and devops platform we are able reduce friction between teams **Rating:** 4.0/5.0 stars **Reviewed by:** Deepak R. | Cloud; DevOps Engineer , Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about AutomatePro?** Intelligent Test Automation with with we can reduce test time by 90 percent **What do you dislike about AutomatePro?** integration with tools can take some time **What problems is AutomatePro solving and how is that benefiting you?** reduce friction blw teams , reduce our unit ,regretion,integration tests time which usally save lot of cost , i think now we are using other tool or making some internal tools with platform engineering ### 10. It's very easy to use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul R. | Senior Devops Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about AutomatePro?** how easy it is to use even for people who aren’t super tech-savvy. We have automated few of our task which were time consuming **What do you dislike about AutomatePro?** the license is costly for small organizations or small team. **What problems is AutomatePro solving and how is that benefiting you?** it has help us in reducing manual efforts and its useful for documentation. ### 11. Quickly Automate Like a Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Ben I. | Chief Product Officer and Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2024 **What do you like best about AutomatePro?** There are two main items that I would highlight about AutomatePro: their onboarding process and their easy to use tool. We were supported across the entire training and onboarding process, and they never let a question go by without being answered. They have a team of experts that helped to make sure we were fully up and running with their tool **What do you dislike about AutomatePro?** Nothing to call out yet at this time. We've greatly enjoyed using the tool, and each new release hase more features for us to adopt. **What problems is AutomatePro solving and how is that benefiting you?** Helping us augment our UAT process with test automation ### 12. Great Product & Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Mark A. | ServiceNow Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about AutomatePro?** We value reusable components for simplifying and accelerating automated test creation. The support team was responsive and quickly resolved our issues as we built test plans and encountered problems. **What do you dislike about AutomatePro?** There are no dislikes currently and still building tests at a rapid pace. **What problems is AutomatePro solving and how is that benefiting you?** We need to reduce the amount of time testing for SeviceNow Upgrades. ### 13. Automate Pro Hands on **Rating:** 4.5/5.0 stars **Reviewed by:** Roberto A. | Director Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about AutomatePro?** Automate Pro is a easy tool to naviagate, configure and execute. With no experience in development I was able to build my own test cases and create documents. A part of that, Automate Pro is easy to implement and well documentes steps to be followed. Had no issue during the implementation due to the fantastic customer support the provide, and ready to provide support any time. **What do you dislike about AutomatePro?** So far, I don`t have anything to complain about AutotmatePro **What problems is AutomatePro solving and how is that benefiting you?** Speed and realiable test. ### 14. A powerful product that is easy to learn and use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about AutomatePro?** The best thing about the product is how much it speeds up the process in terms of creating and running tests. Also, they have stellar customer support service where they are always on hand to resolve issues. **What do you dislike about AutomatePro?** There is a steep learning curve initially, but the training materials provided such as the course videos are fantastic and make the training easier. **What problems is AutomatePro solving and how is that benefiting you?** The main benefit is that it reduces the time required to perform manual tests which alows me to focus on more critical business activities. Also, the product gives you the ability to schedule test packs to run automatically, this gives you regular updates and flags defects/bugs when they occur. ### 15. We’re thriving with AutomatePro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about AutomatePro?** The ability to configure the most complex test scenarios that many other automated testing systems do not feature. We can automate more using AutoTest and find the documentation of AutoDoc to remove a lot of tedious work from our QA team. **What do you dislike about AutomatePro?** initial implementation of test suites can be more time consuming depending on how complex your processes are. **What problems is AutomatePro solving and how is that benefiting you?** AutomatePro is automating time-consuming tedious testing and documentation tasks that can be prone to human error and steal precious time our people can be doing strategic and innovative work for our team. ### 16. Fantastic, easy to use, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about AutomatePro?** It is an user friendly automation tool for ServiceNow. It enables the business to create their own tests easily and allows us to do our regression testing and upgrades faster. **What do you dislike about AutomatePro?** Why I only found out about this tool a few years ago. I needed this tool day one. **What problems is AutomatePro solving and how is that benefiting you?** Automate pro has allowed business to develop their own tests and has increased our ability to safely do releases in a faster time without needing business to do as much testing as it is all automated. Looking forward to our use of Automate Pro for our upgrade this fall and seeing how we can reduce the times to upgrade and get to two upgrades a year. Super excited to have this in our toolbox. ### 17. Fast, Efficient, Thorough platform Testing **Rating:** 5.0/5.0 stars **Reviewed by:** Brian K. | Sr Director - Solutions, Service Delivery & PMO, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AutomatePro?** AutomatePro allows businesses to take full advantage of the ServiceNow platform funtionality by taking the overwhelming task of Major release testing and efficiently organize, automate, and complete testing methodoligies for the client and allow them to focus on the code that needs to be addressed for a successful upgrade. If you are a client that can also leverage the DevOps functionality, it will create efficiencies, above and beyond just the major releases. Using the DevOps as part of client operations will allow for industry standard testing protocols, auditing, training and change managment processes to ensure the best results possible. AutomatePro is easy to use, thier team will be there to support the application implementation every step of the way. Whatever a client needs to ensure they are getting the value from AutomatePro, the AutomatePro Account support teams will be there for application support, training, and business case execution. **What do you dislike about AutomatePro?** I have not run into a scenario that I dislike about AutomatePro. **What problems is AutomatePro solving and how is that benefiting you?** ServiceNow Major upgrades, AutomatePro allows seamless evaluation of the upgrades, identifies the the development that needs to be addressed in a straight forward resolutions log, the ability to review bugs with the test script replays (recordings) which simplify and show where and when the bug occurs. It also streamlines UAT testing and organizes and maintains testing scripts for the end users to follow and execute. ### 18. Amazing platform and organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Chris P. | VP, Digital Experience, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about AutomatePro?** Massive roi, productivity gain and makes our teams far more efficient when releasing and upgrading. **What do you dislike about AutomatePro?** Very little, I wish we could do more on more platforms **What problems is AutomatePro solving and how is that benefiting you?** Removing manual work, automating mundane tasks and allowing us to release faster at a higher quality. ### 19. Do not miss the ROI Power of Automate Pro!! **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn C S. | Senior Technical Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about AutomatePro?** Automate Pro transcends the ordinary landscape of automation test tools; it serves as a catalyst for maximizing your return on investment in ServiceNow. This tool leads a transformation in real-time platform management and test case maintenance, expediting the seamless adoption of the latest features. Here's why Automate Pro is a genuine game-changer: Seamless Test Creation: Draft your test criteria just once, and Automate Pro delivers seamless integration, eliminating human error in intricate test sequences. Swift Results: stop writting each test new, missing features, missing acceptance criteria. Obtain pass or fail results across all ServiceNow features within minutes, streamlining test plans that would typically consume substantial human resources and time. Automated Screenshots: Automate the capture of test failures for efficient error detection and correction, erasing the need for manual screenshotting. Customer Support Documentation Excellence: Automate the updating of end user process guides with new features, effortlessly maintaining documentation accuracy. This invaluable resource aids new hires, existing training, and every platform upgrade until the feature itself is upgraded. Efficiency Perfected: Compose your test script just once, then execute it whenever changes arise. Automate Pro redefines efficiency and guarantees unwavering accuracy. Time Optimization: Bid farewell to the time-consuming manual testing process. Automate Pro adeptly manages mandatory testing procedures. Streamlined Production: Automation transcends testing; it elevates documentation quality and accelerates production readiness with meticulous precision. Embrace a future where efficiency and precision reign supreme, eliminating production delays. Automate Pro is the quintessential solution poised to revolutionize your testing and documentation endeavors. **What do you dislike about AutomatePro?** Automate Pro boasts exceptional functionality, it is easy to use following predictable PLC standards. However, it is human nature to sometimes overlook the true potential of Automate Pro, which lies in its ability to significantly enhance development and testing processes. Use of Automation leads to ease of integration when, after the first writing of Manual Test Criteria results in accelerated enhancement results in improved agility and pace for maximizing platform value and refining processes. The drawback becomes evident when many businesses continuously engage in reactionary updates, often leading to significant overspending, up to four to five times more than necessary. This overspending is a direct consequence of neglecting critical elements such as Story acceptance criteria and Change Management Checkout Test Criteria. These process of manual test to automated test is a logical path to ease of implementation enhanced with meticulously crafted automated step-by-step screenshots that are done in minutes what would take hours to do manually. The result is improved change readiness and seamlessly transition to from test readiness. Customer Support Documentation plays a pivotal role in effectively tracking and managing change implementation. Frequency of use is every upgrade, until that test sequence is changed by change itself. Write it one, run it every time. **What problems is AutomatePro solving and how is that benefiting you?** ServiceNow's frequent upgrades and new features pose a challenge for teams lacking standardized development tracking and change management processes. Inadequate documentation and a focus on going live, not validating acceptance criteria, can lead to months of testing, communication, and readiness tracking. This can introduce defects and missed opportunities. Skipping 2 or 3 releases means missing out on competency and benefits from the latest enhancements. To stay competitive and maximize your ServiceNow investment, streamline your testing and readiness processes to adapt to the platform's rapid evolution effectively. ### 20. Upgrade with confidence **Rating:** 5.0/5.0 stars **Reviewed by:** John A. | Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about AutomatePro?** I have used AutomatePro for several ServiceNow upgrades on a very customised instance. We would be using manual UAT stories and blocking out time with every team to go through monotonous tasks as well as using a lot of dev time. Once the testing stories have been put into AutomatePro you get results very quickly every run and saving so many hours per upgrade. We also used it for test-based development ensuring quality in our releases. The team are incredibly helpful, friendly and patient and provide lots of assistance for any problems or questions you have. **What do you dislike about AutomatePro?** The only downside is that it took us a while to import our UAT stories in however the time invested vs time saved is definitely worth it. **What problems is AutomatePro solving and how is that benefiting you?** Helps identify ServiceNow instance upgrade issues before production roll-out Helps identify bugs in new releases before roll-out to production ### 21. Professional, fast and efficient service provided. **Rating:** 5.0/5.0 stars **Reviewed by:** Troy R. | President & Global Director Of Sales & Resource Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about AutomatePro?** I like their responsiveness in handling situations that help my company flourish. **What do you dislike about AutomatePro?** I believe the company is doing great and is in the process of constantly evolving for the better. **What problems is AutomatePro solving and how is that benefiting you?** They are improving software interfaces and training to help everyone work faster and more effectively. ### 22. Ease of use, so much better than out of the box ATF **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about AutomatePro?** With easy to configure continuous testing, it means we can more quickly catch issues when we make a changes that breaks a process that we had forgotten would be impacted somehow; no business uses the Now Platform out-of-the-box, so inevitably we have lots of customization too and it’s easy to lose track of a customization we did many years ago. **What do you dislike about AutomatePro?** Like any solution, there are areas for improvment. An aspect we thought could be improved was the ability to simply record user interactions. That said, we just found out that is comeing and we're getting it soon which will be a great aid to productivity! **What problems is AutomatePro solving and how is that benefiting you?** Reduction in time to configure test stories. ### 23. There is no hope for automated testing in ServiceNow without AutomatePro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AutomatePro?** - Handles testing and deployment at its root (the requirements), for a FULL lifecycle approach - Primary interface on ServiceNow... no new interface to learn. - Execution is so smooth its indistinguishable from magic. **What do you dislike about AutomatePro?** Why is it mandatory that I dislike something? **What problems is AutomatePro solving and how is that benefiting you?** - It solves the problem of addressing an entire lifecycle of request to deployment, of which testing is only one element. - It solves the problem of never being able to test thoroughly because (traditionally) the cost of building tests was far too high. - It solves the problem of needing multiple ad hoc resources to conduct and document testing results. ### 24. AutomatePro to streamline lean team processes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about AutomatePro?** AutomatePro has been pivotal in enabling us to setup our internal ServiceNow delivery team. As a small government satellite agency, staff resourcing to mee the needs of the business demand is always a challenge. With AutomatePro we have been able to redivert those resources to being much more productive in delivering change. **What do you dislike about AutomatePro?** The initial introduction to the platform can be a bit overwhelming with a lot of areas to learn and understand. However with a friendly and knowledgeable team on hand to navigate you through, this is easily overcome, **What problems is AutomatePro solving and how is that benefiting you?** Releasing technical resources to deliver continual business value over time consuming manual testing. ### 25. Testing Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AutomatePro?** AutomatePro allows you to speed up time to value for ServiceNow deployments by making testing seamless and easy. It is easy to implement and allows Testers to focus on the important parts of their role rather than creating timely manual tests. The team are extremely helpful and always open to feedback. **What do you dislike about AutomatePro?** There is nothing I dislike about AutomatePro. **What problems is AutomatePro solving and how is that benefiting you?** Speeding up time and quality of deployments and creation of training manuals. ### 26. Great company and product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about AutomatePro?** Easy creation and execution of test scripts. Create of user manuals in breakneck speed. Regular updates which contain useful new features and functionality. **What do you dislike about AutomatePro?** N/A. Speed of tests being completed has continued to improve as we moved to the latest versions of the software. **What problems is AutomatePro solving and how is that benefiting you?** Testing new releases of Oracle along with scheduling testing outside of usual working hours. ### 27. Great product with a world class team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AutomatePro?** Really has improved the time for upgrades and given an increased leavel of rigour to automated testing. **What do you dislike about AutomatePro?** Inital price means procurement takes time but is great value once implemented. **What problems is AutomatePro solving and how is that benefiting you?** Reducing upgrade times. ### 28. Make your testing Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek T. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about AutomatePro?** AutomatePro as a framework gives us a lot of benefits like 1. Gathering business requirements automatically 2. Enables Test-driven development 3. Automated monitoring and alert 4. Automated Testing for Web applications 5. Easy collaboration between people from a different domain on a single platform. 6. Everything can be penned down with no code involved and test can be conducted on that basis **What do you dislike about AutomatePro?** The only thing here to dislike is it's not available free of cost. There's a free trial available, but it doesn't capture all the features. In order to use it, we need to have an active ServiceNow subscription. The newer version of AutomatePro doesn't support Safari or old browsers. **Recommendations to others considering AutomatePro:** If you are an active ServiceNow user and understand how ServiceNow works, You can go ahead and try this product, It will be easy to adopt, and testing can be carried out in a fast forward manner **What problems is AutomatePro solving and how is that benefiting you?** By using AutomatePro, I am increasing the productivity of our QA teams where results are faster than usual, and there's significantly less manual intervention. We also integrated AutomatePro with our CI/CD pipeline to conduct tests on every build we run on lower environments. ### 29. AutomatePro is an essential tool for testing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about AutomatePro?** AutomatePro offers a unique solution to provide automated testing at a brilliant and complex level. It has saved me so many hours of manual testing, and it is clear to see that it was developed to save time with the functionality that is has included. It has allowed me to automatically set up tests overnight. I found it extremely helpful to be able to create test reports that clearly identify all the tests and any defects that need resolving. Any defects highlighted, AMP defines a clear and in depth level of understanding, such as providing screenshots and error descriptions. **What do you dislike about AutomatePro?** In the version I am using there is no browser testing option for Safari, however i don't find this to be an issue because there are options for Chrome, FireFox, IE and Edge. **What problems is AutomatePro solving and how is that benefiting you?** AutomatePro allows me to be more efficient with my work, by saving so much time on manual tests. I can be more productive by setting bespoke tests to run automatically overnight on various different browsers. This tests the widespread functionality on each browser and it is clear to view on a report if any tests passed or failed. It is extremely helpful that it provides screenshots step by step on each task within the testing story. This has great benefits to enable defects to be highlighted to enable a quick fix. Through AMP it has enabled extensive testing which has saved money, time and has provided a greater depth of testing for our company. ### 30. Automated testing platform and services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2021 **What do you like best about AutomatePro?** Autotestpro holds a repository of our user’s actual business scenarios, and then its test automation engine automatically validates these against a new release. It handles defect management by automatically creating defect records when a verification fails and automates the creation of documentation such as user guides to the new release. The key thing was giving us the confidence that we had the ability to upgrade when we wanted to and to keep doing that. We weren’t necessarily needing to always be on the latest release, although clearly that’s an important goal. We wanted to enable ourselves to look at new modules as they came out, to have the ability to jump to those where they made sense for us. And clearly we wanted new releases to work seamlessly for us and not have the problems we’d seen in the past. The results speak for themselves, in release terms, we were able to jump from Jakarta to Kingston to London during 2018 and also to implement the ServiceNow Service Portal. **What do you dislike about AutomatePro?** Not a dislike per se but we found that their services we so good we failed to embrace the platform as we should have but only because AMP were delivering such a good service. In hind sight we should have done more to fully understand and use the system for ourselves better. **What problems is AutomatePro solving and how is that benefiting you?** Our 2017 upgrade from the Fuji release to Helsinki (skipping the Geneva release along the way), took two months, a good deal of pain and a further month of work after go live to fix issues. Likewise, its February 2018 upgrade from Helsinki to Jakarta (the company skipped Istanbul) involved a team of 15 testers working for 3 weeks and devoting 225 employee days in total to the task. It was successful, but costly. Testing now involves 3 testers working for around two weeks - an 86% reduction in resource days, we calculate an annual £100,000 in savings, based on performing two upgrades per year. ### 31. Take complexity out of cloud development **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Manufacturing ServiceNow Software Solutions , Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2021 **What do you like best about AutomatePro?** It has been built by people who have seen the pain of testing to answer specific problems rather than other generic solutions on the market **What do you dislike about AutomatePro?** The company is newer to the market so not as mature as other vendors. They are growing fast **What problems is AutomatePro solving and how is that benefiting you?** increased velocity on client deployments to land them on time ### 32. AutomatePro is a great automated testing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Toni H. | Senior Quality Assurance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2021 **What do you like best about AutomatePro?** The support for this tool is great. We are able to run regression tests nightly in multiple environments. It is an easy tool to learn. **What do you dislike about AutomatePro?** The expense when there are open source tools. It does not test externally (outside ServiceNow) **What problems is AutomatePro solving and how is that benefiting you?** Automate most of our scripts, saves money and time from other resources. - [View AutomatePro pricing details and edition comparison](https://www.g2.com/products/automatepro/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-25+14%3A42%3A11+-0500&secure%5Bsession_id%5D=b1a6b2e5-e0c8-47bd-942e-0fb2171aa084&secure%5Btoken%5D=cb7d2f63c61b9d9635875899c8d1253a56d90adca9118912b226ac028fc9d60c&format=llm_user) ## AutomatePro Integrations - [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) ## AutomatePro Features **ServiceNow Apps** - ServiceNow Integration - Value **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Management** - Configuration Management - Access Control - Orchestration **Functionality ** - Test Feedback - Test History - Customization - Test Variety **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Functionality** - Automation - Integrations - Extensibility **Automation** - Organization - Reliability - Thoroughness **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Processes** - Pipeline Control - Workflow Visualization - Continuous Deployment **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Automation Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top AutomatePro Alternatives - [GitLab](https://www.g2.com/products/gitlab/reviews) - 4.5/5.0 (880 reviews) - [GitHub](https://www.g2.com/products/github/reviews) - 4.7/5.0 (2,301 reviews) - [CircleCI](https://www.g2.com/products/circleci/reviews) - 4.4/5.0 (499 reviews)