--- title: AutomatePro Reviews meta_title: 'AutomatePro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 32 reviews by the users' company size, role or industry to find out how AutomatePro works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 32 scale: '5' date_modified: '2026-11-11' parent_category: name: DevOps url: https://www.g2.com/categories/devops ---

AutomatePro Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$

User Insights

Average based on 32 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

AutomatePro Reviews (32)

Reviews

AutomatePro Reviews (32)

4.7
32 reviews

What do users say?

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Pros & Cons

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Ben I.
BI
Ben I.
Chief Product Officer and Co-Founder
Small-Business (50 or fewer emp.)
"Quickly Automate Like a Pro"
5/5
What do you like best about AutomatePro?

There are two main items that I would highlight about AutomatePro: their onboarding process and their easy to use tool. We were supported across the entire training and onboarding process, and they never let a question go by without being answered. They have a team of experts that helped to make sure we were fully up and running with their tool Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

Nothing to call out yet at this time. We've greatly enjoyed using the tool, and each new release hase more features for us to adopt. Review collected by and hosted on G2.com.

MA
Mark A.
ServiceNow Manager
Enterprise (> 1000 emp.)
"Great Product & Great Team"
5/5
What do you like best about AutomatePro?

We value reusable components for simplifying and accelerating automated test creation. The support team was responsive and quickly resolved our issues as we built test plans and encountered problems. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

There are no dislikes currently and still building tests at a rapid pace. Review collected by and hosted on G2.com.

RA
Roberto A.
Director Product Owner
Enterprise (> 1000 emp.)
"Automate Pro Hands on"
4.5/5
What do you like best about AutomatePro?

Automate Pro is an easy tool to navigate, configure, and execute. With no experience in development, I was able to build my own test cases and create documents. Apart from that, Automate Pro is easy to implement and has well-documented steps to follow. I had no issues during the implementation due to the fantastic customer support they provide, and they are ready to provide support at any time. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

So far, I don't have anything to complain about Automate Pro. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A powerful product that is easy to learn and use"
5/5
What do you like best about AutomatePro?

The best thing about the product is how much it speeds up the process in terms of creating and running tests. Also, they have stellar customer support service where they are always on hand to resolve issues. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

There is a steep learning curve initially, but the training materials provided such as the course videos are fantastic and make the training easier. Review collected by and hosted on G2.com.

Verified User in Consulting
EC
Verified User in Consulting
Enterprise (> 1000 emp.)
Originally submitted 6/11/2024
"We’re thriving with AutomatePro"
5/5
What do you like best about AutomatePro?

The ability to configure the most complex test scenarios that many other automated testing systems do not feature. We can automate more using AutoTest and find the documentation of AutoDoc to remove a lot of tedious work from our QA team. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

initial implementation of test suites can be more time consuming depending on how complex your processes are. Review collected by and hosted on G2.com.

Verified User in Government Administration
EG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Fantastic, easy to use, great support"
5/5
What do you like best about AutomatePro?

It is an user friendly automation tool for ServiceNow. It enables the business to create their own tests easily and allows us to do our regression testing and upgrades faster. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

Why I only found out about this tool a few years ago. I needed this tool day one. Review collected by and hosted on G2.com.

Brian K.
BK
Brian K.
Sr Director - Solutions, Service Delivery & PMO
Enterprise (> 1000 emp.)
"Fast, Efficient, Thorough platform Testing"
5/5
What do you like best about AutomatePro?

AutomatePro allows businesses to take full advantage of the ServiceNow platform functionality by taking the overwhelming task of Major release testing and efficiently organize, automate, and complete testing methodologies for the client and allow them to focus on the code that needs to be addressed for a successful upgrade.

If you are a client that can also leverage the DevOps functionality, it will create efficiencies, above and beyond just the major releases. Using the DevOps as part of client operations will allow for industry standard testing protocols, auditing, training and change management processes to ensure the best results possible.

AutomatePro is easy to use, their team will be there to support the application implementation every step of the way.

Whatever a client needs to ensure they are getting the value from AutomatePro, the AutomatePro Account support teams will be there for application support, training, and business case execution. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

I have not run into a scenario that I dislike about AutomatePro. Review collected by and hosted on G2.com.

Chris P.
CP
Chris P.
VP, Digital Experience
Enterprise (> 1000 emp.)
"Amazing platform and organisation"
5/5
What do you like best about AutomatePro?

Massive roi, productivity gain and makes our teams far more efficient when releasing and upgrading. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

Very little, I wish we could do more on more platforms Review collected by and hosted on G2.com.

Dawn C S.
DS
Dawn C S.
Senior Technical Consultant
Enterprise (> 1000 emp.)
"Do not miss the ROI Power of Automate Pro!!"
5/5
What do you like best about AutomatePro?

Automate Pro transcends the ordinary landscape of automation test tools; it serves as a catalyst for maximizing your return on investment in ServiceNow. This tool leads a transformation in real-time platform management and test case maintenance, expediting the seamless adoption of the latest features.

Here's why Automate Pro is a genuine game-changer:

Seamless Test Creation: Draft your test criteria just once, and Automate Pro delivers seamless integration, eliminating human error in intricate test sequences.

Swift Results: stop writting each test new, missing features, missing acceptance criteria. Obtain pass or fail results across all ServiceNow features within minutes, streamlining test plans that would typically consume substantial human resources and time.

Automated Screenshots: Automate the capture of test failures for efficient error detection and correction, erasing the need for manual screenshotting.

Customer Support Documentation Excellence: Automate the updating of end user process guides with new features, effortlessly maintaining documentation accuracy. This invaluable resource aids new hires, existing training, and every platform upgrade until the feature itself is upgraded.

Efficiency Perfected: Compose your test script just once, then execute it whenever changes arise. Automate Pro redefines efficiency and guarantees unwavering accuracy.

Time Optimization: Bid farewell to the time-consuming manual testing process. Automate Pro adeptly manages mandatory testing procedures.

Streamlined Production: Automation transcends testing; it elevates documentation quality and accelerates production readiness with meticulous precision.

Embrace a future where efficiency and precision reign supreme, eliminating production delays. Automate Pro is the quintessential solution poised to revolutionize your testing and documentation endeavors. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

Automate Pro boasts exceptional functionality, it is easy to use following predictable PLC standards. However, it is human nature to sometimes overlook the true potential of Automate Pro, which lies in its ability to significantly enhance development and testing processes.

Use of Automation leads to ease of integration when, after the first writing of Manual Test Criteria results in accelerated enhancement results in improved agility and pace for maximizing platform value and refining processes.

The drawback becomes evident when many businesses continuously engage in reactionary updates, often leading to significant overspending, up to four to five times more than necessary. This overspending is a direct consequence of neglecting critical elements such as Story acceptance criteria and Change Management Checkout Test Criteria.

These process of manual test to automated test is a logical path to ease of implementation enhanced with meticulously crafted automated step-by-step screenshots that are done in minutes what would take hours to do manually. The result is improved change readiness and seamlessly transition to from test readiness.

Customer Support Documentation plays a pivotal role in effectively tracking and managing change implementation. Frequency of use is every upgrade, until that test sequence is changed by change itself. Write it one, run it every time. Review collected by and hosted on G2.com.

John A.
JA
John A.
Security Engineer
Mid-Market (51-1000 emp.)
"Upgrade with confidence"
5/5
What do you like best about AutomatePro?

I have used AutomatePro for several ServiceNow upgrades on a very customised instance. We would be using manual UAT stories and blocking out time with every team to go through monotonous tasks as well as using a lot of dev time. Once the testing stories have been put into AutomatePro you get results very quickly every run and saving so many hours per upgrade. We also used it for test-based development ensuring quality in our releases. The team are incredibly helpful, friendly and patient and provide lots of assistance for any problems or questions you have. Review collected by and hosted on G2.com.

What do you dislike about AutomatePro?

The only downside is that it took us a while to import our UAT stories in however the time invested vs time saved is definitely worth it. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$
AutomatePro Features
Pipeline Control
Workflow Visualization
Continuous Deployment
Test Feedback
Test History
Customization
Organization
Reliability
Thoroughness
Configuration Management
Access Control
Orchestration