---
title: AutomatePro Reviews
meta_title: 'AutomatePro Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 32 reviews by the users' company size, role or industry to
  find out how AutomatePro works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 32
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: DevOps
  url: https://www.g2.com/categories/devops
---

# AutomatePro Reviews
**Vendor:** AutomatePro Ltd  
**Category:** [DevOps Platforms](https://www.g2.com/categories/devops-platforms)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 32
## About AutomatePro
AutomatePro is dedicated to enabling customers to realise the full potential of their ServiceNow investment with our suite of seven integrated Test Automation &amp; DevOps solutions. AutomatePro specialises in helping customers to realise the full potential of their investment in enterprise cloud platforms through our patentedGen AI powered ServiceNow Test Automation and DevOps platform. Several Fortune 500 and FTSE 100 companies trust our software to save them time and money, and improve quality. We partner with the largest system integration and testing companies in the world to improve the service they provide to their customers. Our patented solution provides the platform for a suite of automation products and solutions to increase internal effectiveness and deliver an enhanced return on your IT investment. Our suite of products and tools are all designed to rapidly move the needle forward in any business automation or testing environment. We’re here to help, not hinder and our role is to support our clients to achieve their objectives quickly, easily and without fuss. Progress is what our clients seek. Progress is what AutomatePro delivers.



## AutomatePro Pros & Cons
**What users like:**

- Users find AutomatePro&#39;s **ease of use** exceptional, enabling effortless automation and management without prior experience. (9 reviews)
- Users applaud the **effortless automation** by AutomatePro, enhancing efficiency and saving significant time in their workflows. (6 reviews)
- Users appreciate the **time-saving benefits** of AutomatePro, enhancing efficiency and reducing effort in everyday tasks. (4 reviews)
- Users appreciate the **efficiency** of AutomatePro, as it simplifies automation and saves time with a user-friendly interface. (3 reviews)
- Users highlight the **implementation ease** of AutomatePro, making automation accessible for everyone without prior experience. (3 reviews)
- Time Saving (3 reviews)
- Users appreciate the **fully codeless approach** of AutomatePro, enabling easy automated test creation for all users. (2 reviews)
- Automation Ease (2 reviews)
- Users commend the **responsive customer support** of AutomatePro, facilitating smoother implementation and quick issue resolution. (2 reviews)
- Documentation (2 reviews)

**What users dislike:**

- Users face **integration issues** with AutomatePro, as API and Jenkins options are limited and can be time-consuming. (2 reviews)
- Users find the **learning curve steep** for advanced features in AutomatePro, which can be challenging for beginners. (2 reviews)
- Users note the **limited features** of AutomatePro, particularly with unsupported ServiceNow fields and integration options. (2 reviews)
- Users find the **missing features** in AutomatePro, notably in ServiceNow field support and API integrations. (2 reviews)
- Users find the **complexity of advanced features** in AutomatePro overwhelming, especially for those new to automation. (1 reviews)
- Users find **difficult navigation** within AutomatePro&#39;s shadow DOM makes selector creation cumbersome and challenging. (1 reviews)
- Users find the **license cost prohibitive** for small organizations and teams, affecting accessibility to AutomatePro. (1 reviews)
- Limited Customization (1 reviews)
- Limited Functionality (1 reviews)
- Navigation Issues (1 reviews)



- [View AutomatePro pricing details and edition comparison](https://www.g2.com/products/automatepro/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-31+16%3A34%3A54+-0500&secure%5Bsession_id%5D=f270ac4c-b612-4fd0-8fe1-488dbe3ef016&secure%5Btoken%5D=2a31c4c74ead6a78f2eae5ce90cfdc53afd3c1bbcd071b57c5bf0a72f05b95f1&format=llm_user)
## AutomatePro Integrations
  - [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews)

## AutomatePro Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)

**Management**
- Configuration Management
- Access Control
- Orchestration

**Functionality **
- Test Feedback
- Test History
- Customization
- Test Variety

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop

**Functionality**
- Automation
- Integrations
- Extensibility

**Automation**
- Organization
- Reliability
- Thoroughness

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Processes**
- Pipeline Control
- Workflow Visualization
- Continuous Deployment

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Automation Testing**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top AutomatePro Alternatives
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