Having used the platform for marketing to customers with vehicle equity, this reviewer finds the dashboard consolidates critical information effectively for employees. Accessing information beyond the dashboard proves challenging, as it is spread across various locations and screens.
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I love how you can customize searches and customize notifications. Other similar hubs will notify/alert you of similar vehicles, but they may not be ones you are interested in. Review collected by and hosted on G2.com.
Sometimes there may be too many alerts, significantly if you do not narrow your search. You may not always get the alerts you desire if you place too many filters. Review collected by and hosted on G2.com.
Auto Alert is giving customer reminder before any activity he forget. Hence its mandatory in this busy world. Review collected by and hosted on G2.com.
Sometime auto alert is keep coming and its getting frustrated. So auto alert should be having threshold and later it should stop. Review collected by and hosted on G2.com.
The way customer data is safely stored to create a database. Review collected by and hosted on G2.com.
Nothing, I think is an excellent tool for marketing Review collected by and hosted on G2.com.
AutoAlert allows us to stay in constant contact with our customers to inform them when they could be in an upgrade position for a new vehicle at little to no additional payment increase. It can run in the background with little dealership input, until a customer wants to look into a possible upgrade purchase. Review collected by and hosted on G2.com.
AutoAlert always pairs the customer to the same vehicle they are driving now, which in our market is a lot of F-150s. Trucks have been incredibly hard to come by during the pandemic but AutoAlert didn't have a solution during inventory shortages. We continued with the service during COVID, but our ROI dropped significantly. Review collected by and hosted on G2.com.
A great resource for data mining and nurturing strong customer relationships. A good tool for maximizing revenue and providing opportunity for additional sales. Review collected by and hosted on G2.com.
CXM platform is still in the development stage but is still looking to be a great product when finished. Review collected by and hosted on G2.com.
Very easy to navigate web pages. User Friendly Review collected by and hosted on G2.com.
It doesn't always inform you immediately when new opportunities arrive. Review collected by and hosted on G2.com.
I love everything! It's easy to use, gives very helpful feedback on current, old, and potential future customers, you can see when they are in for service, when their lease is up and so much more Review collected by and hosted on G2.com.
The amount of quizzes you need to take to get started Review collected by and hosted on G2.com.
Easy to use, to search, and to categorize different types of data you are interested in. Profitable month over month. Auto emails monthly and weekly reports that are easy to read. Review collected by and hosted on G2.com.
It is difficult to rely solely on the data they provide. Many times, the MSRP of the new vehicle in the proposal is wrong. Also, the payoff and trade values are quite often wrong by a significant amount. Review collected by and hosted on G2.com.
utoalert allows me to see which former clients are most likely to be trading their vehicles in soon. Review collected by and hosted on G2.com.
It's not as user friendly as some of the other tools on the market Review collected by and hosted on G2.com.
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