# Athenian Reviews
**Vendor:** Athenian  
**Category:** [Software Development Analytics Tools](https://www.g2.com/categories/software-development-analytics-tools)  
**Average Rating:** 3.3/5.0  
**Total Reviews:** 10
## About Athenian
Athenian is the Data-enabled Engineering Platform that gives end-to-end visibility to engineering leaders so they can understand the &quot;why&#39;s&quot;, take well-founded decisions, and align their teams with company goals. Athenian empowers engineering leaders to continuously improve through: - Insights into their delivery pipeline - No individual metrics - Best-in-class support from former engineering leaders themselves




## Athenian Reviews
  ### 1. A system Causes Delays

**Rating:** 0.0/5.0 stars

**Reviewed by:** Laura R. | Placement Manager, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Athenian?**

The menu lacks to provides a range of choices that cater to everyones taste buds. The restaurant has an inviting ambiance making it the difficult spot to enjoy a meal, with friends or family. Its user Interface is a bit difficult to Use.

**What do you dislike about Athenian?**

The lack of customization options on Athenians platform is disappointing. It limits businesses ability to tailor the software according to their requirements, which can impede efficiency and progress. The customer support provided falls, with slow response times and unhelpful solutions.

**What problems is Athenian solving and how is that benefiting you?**

This lack of assistance adds to the frustration of utilizing Athenians services. Athenian unable to solve the problems of identifying bottlenecks within our delivery organization. Their powerful analytics does not assist us in pinpointing areas that cause delays and inefficiencies.

  ### 2. Take a backseat due to a reliance, on data.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Vanina S. | Publicity Expert, Government Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2024

**What do you like best about Athenian?**

Athenian is unable to give us access to information which does not help us make decisions. The product has room for growth the team behind it is not responsive.

**What do you dislike about Athenian?**

Sometimes the user interface is slow to load because of data loading by default. Integrating with Jira is a bit confusing. Affect data but the team needs to actively work on resolving this issue.

**What problems is Athenian solving and how is that benefiting you?**

Some metrics do not suit our needs. Athenian is a powerless tool that decreases our workflow. Its high level data and objective metrics are overwhelming for both executives and team members.

  ### 3. Get your engineering department a lot more efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mário L. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Athenian?**

It provides you with a lot of insights into how your development work is being done. With these insights, you can create a feedback loop when launching some initiative to improve your effectiveness as an engineering team instead of just relying on gut feeling or anecdotal evidence.

**What do you dislike about Athenian?**

Right now you have access to a lot of raw info. Would be great to have it somehow processed to make certain decisions. Still, this is way better than no info at all.

**What problems is Athenian solving and how is that benefiting you?**

It allows teams to work on their effectiveness. For us, we could quickly realize we were spending way too much time on reviews. With Athenian insights, we managed to go from an avg cycle time of 3 days to less than 24 hours and this translates into smaller PRs that are easier and nicer to review which translates into a better developer quality of life.

**Official Response from Maria Alice Roche:**

> Mário, we're so glad Athenian has helped you and your team improve your cycle time and efficiency! We're excited to see how you continue to grow and we're looking forward to carrying on this partnership. 

Keep up the great work and thank you for your review.

  ### 4. Athenian product and the team are an amazing asset for my Engineering department

**Rating:** 4.0/5.0 stars

**Reviewed by:** Frédéric C. | VP of Technology / Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2022

**What do you like best about Athenian?**

The product is team metrics oriented and helps us to trigger the right question around metrics and different areas like delivery, quality or outcome.
With a few clicks, you can plug it into your development pipeline and get some interesting insights, the plug & play aspect is an amazing plus.
Not only a great product but also a great team helping during the on-boarding and all along the journey which makes the adoption and usage even higher in my teams.

**What do you dislike about Athenian?**

The product is still a young product and is lacking some maturity in some areas but by saying this i also highlight that the team is super reactive and evolving the product super fast.

**What problems is Athenian solving and how is that benefiting you?**

Understanding how we perform as an Engineering department and helping on grow without losing delivery speed & quality.

**Official Response from Maria Alice Roche:**

> Frédéric, we couldn't agree more about the importance of triggering the right questions. Thank you for your kind words about our product and team. We're so thrilled to work with you and your team, and we hope to continue helping you achieve your growth goals.
Thank you for your review.

  ### 5. Meh! Not as awesome as I thought it was

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2022

**What do you like best about Athenian?**

It gives us data on the time taken by devs between various taks. With this data we can identify where we lag and try and fix that.

**What do you dislike about Athenian?**

- The UI takes too long to load because by default it tries to load a lot of data which we don't need.
- API integration with Athenian was not a great experience.
To start off, we would have to use user's API key to make API calls which in itself is a poor design

**What problems is Athenian solving and how is that benefiting you?**

It gives us data on the time taken by devs between various taks. With this data we can identify where we lag and try and fix that.

**Official Response from Maria Alice Roche:**

> Thank you for your honest review. 

We really appreciate the feedback so we can improve Athenian for you.

Our team is working hard on making the improvements to our UI to be faster. Also, we would be happy to hear your thoughts on why your API experience was not great so we can improve it. :)

  ### 6. Great integration with Github

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Athenian?**

Clear analytics and user experience, the github data is very helpful, great team and great support all the way around, everything is a self-service experience for the most part, great blog articles

**What do you dislike about Athenian?**

underwhelming and confusing integration with Jira, any workflow/team changes will impact historical data (members changing teams halfway through the year, or repository changing from one release workflow to another one)

**What problems is Athenian solving and how is that benefiting you?**

Providing high level data for executives as well as managers and team members. The Athenian data has allowed us to detect multiple bottlenecks and resolve them and overall improve our PR cycle time significantly

**Official Response from Maria Alice Roche:**

> Thank you for your review!
We do our best to help our clients achieve their goals and we're happy that you managed to improve your PR cycle time significantly.
We're always working on ways to improve and provide the best product possible.


  ### 7. Simple and effective way to get visibility on team delivery

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about Athenian?**

- Easy to use
- All data in one place
- All metrics are well described, so anyone can understand them

**What do you dislike about Athenian?**

- Loading metrics performances can be improved since sometimes it takes several seconds to load all of them
- Take data-driven decision to become more effective

**What problems is Athenian solving and how is that benefiting you?**

- It provides visibility on how different teams deliver and we can use objective metrics to monitor how progresses (e.g. Reducing lead time by 10%)

**Official Response from Maria Alice Roche:**

> Thank you for your review!
We're always finding ways to improve our service and getting your feedback is critical to that process.
We're happy that we've helped you with providing visibility on how different teams deliver. And we will continue to help you improve! 

  ### 8. A solid starting point for your journey into developer efficacy

**Rating:** 4.5/5.0 stars

**Reviewed by:** 🛠️ Luca P. | Senior Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2022

**What do you like best about Athenian?**

- Extremely responsive team;
- Clear and self-explanatory UI;
- Suitable for the needs of both team leads and higher management.

**What do you dislike about Athenian?**

- It looks primarily at quantitative data. I'd be keen to see qualitative data meshed into the product as well.

**What problems is Athenian solving and how is that benefiting you?**

- Provide team leads with a clear view of what the bottlenecks are in the development process
- Provide our central developer efficacy team with a clear view of what the *common* bottlenecks are across multiple teams

**Official Response from Maria Alice Roche:**

> Luca
Thank you for your review! We're glad Athenian provides a clear view of the bottlenecks and helps you improve with your team.
Keep up the great work.

  ### 9. On the right path to make this an incredible product helping modern engineer teams improve

**Rating:** 5.0/5.0 stars

**Reviewed by:** André M. | VP of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Athenian?**

Data and product are organized in a way that is making total sense to us.

**What do you dislike about Athenian?**

Still not sure I need to use it more. Small detail it keeps asking for Login again and again. Nothing problematic.

**What problems is Athenian solving and how is that benefiting you?**

It is helping having meaningful conversations inside and outside engineer with support from data. As simple as that.

**Official Response from Maria Alice Roche:**

> André, we're thrilled to know that Athenian helps you to have key conversations across your business. We are always looking for ways to improve and your feedback is extremely helpful.
Keep up the good work! 

  ### 10. Help find bottleneck in the delivery organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2022

**What do you like best about Athenian?**

We get many insights quickly and the navigation on the interface is easy

**What do you dislike about Athenian?**

Some metrics might not be useful for us, but are presented on the same level.

**What problems is Athenian solving and how is that benefiting you?**

We are able to pinpoint our organizational bottleneck



- [View Athenian pricing details and edition comparison](https://www.g2.com/products/athenian/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+01%3A46%3A21+-0500&secure%5Bsession_id%5D=7c20e8c0-5023-47bb-bf37-cdd4dc5511bb&secure%5Btoken%5D=7bec85209ef25fb20cea5375c2d14c7f629ecdb8d578b932122d97b318787aae&format=llm_user)

## Athenian Features
**Functionality**
- Repository Integration
- Analytics and Trends
- Productivity Updates

**Management**
- Historical Data Consolidation
- Data Context
- Testing Integration

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