Astra Pentest Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Astra Pentest's excellent customer support, noting their responsiveness and flexibility throughout the process. (65 mentions)

Users praise the comprehensive vulnerability detection of Astra Pentest, which simplifies tracking and prioritizing security issues. (52 mentions)

Users appreciate the user-friendly interface of Astra Pentest, enhancing their experience with clear and efficient vulnerability management. (51 mentions)

Users commend Astra Pentest for its efficient scanning and penetration testing, enhancing security preparedness and team responsiveness. (42 mentions)

Users value the vulnerability identification of Astra Pentest, enhancing confidence in security and business growth. (38 mentions)

Users report poor customer support with Astra Pentest, noting slow email responses and lack of instant messaging options. (12 mentions)

Users find the poor interface design of Astra Pentest frustrating, leading to confusion and difficulties in usage. (10 mentions)

Users report slow performance with Astra Pentest, citing delays in results and instability during use. (8 mentions)

Users find the UI challenging, particularly with note-taking and clarity on rescan needs during pentests. (7 mentions)

Users face false positives in Astra Pentest, resulting in wasted time and frustration with findings that aren't applicable. (6 mentions)

5 Pros or Advantages of Astra Pentest

1. Customer Support

Users commend Astra Pentest's excellent customer support, noting their responsiveness and flexibility throughout the process.

See 65 mentions

See Related User Reviews

Paul P.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Penetration Testing and Outstanding Support"

What do you like about Astra Pentest?

Astra Pentest stands out for its thoroughness, responsiveness, and exceptional support. Their team not only identifies vulnerabilities but also provid

Puneet D.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined Pentesting Across All Platforms"

What do you like about Astra Pentest?

I like how Astra Pentest provides everything from onboarding to certification in one dashboard, and I appreciate the responsive pentesters. It's great

2. Vulnerability Detection

Users praise the comprehensive vulnerability detection of Astra Pentest, which simplifies tracking and prioritizing security issues.

See 52 mentions

See Related User Reviews

Paul P.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Penetration Testing and Outstanding Support"

What do you like about Astra Pentest?

Astra Pentest stands out for its thoroughness, responsiveness, and exceptional support. Their team not only identifies vulnerabilities but also provid

Puneet D.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined Pentesting Across All Platforms"

What do you like about Astra Pentest?

I like how Astra Pentest provides everything from onboarding to certification in one dashboard, and I appreciate the responsive pentesters. It's great

3. Ease of Use

Users appreciate the user-friendly interface of Astra Pentest, enhancing their experience with clear and efficient vulnerability management.

See 51 mentions

See Related User Reviews

Puneet D.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined Pentesting Across All Platforms"

What do you like about Astra Pentest?

I like how Astra Pentest provides everything from onboarding to certification in one dashboard, and I appreciate the responsive pentesters. It's great

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Responsive Support and Detailed Reports Make Remediation Fast"

What do you like about Astra Pentest?

Astra Pentest is a highly professional team, with responsive support and easy collaboration throughout the entire engagement. The detailed reports and

4. Pentesting Efficiency

Users commend Astra Pentest for its efficient scanning and penetration testing, enhancing security preparedness and team responsiveness.

See 42 mentions

See Related User Reviews

Jiten W.

Enterprise (> 1000 emp.)

5.0/5

"Best Pentest for your website or application"

What do you like about Astra Pentest?

Detailed report with solutions is the best about Astra Pentest.

Paul P.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Penetration Testing and Outstanding Support"

What do you like about Astra Pentest?

Astra Pentest stands out for its thoroughness, responsiveness, and exceptional support. Their team not only identifies vulnerabilities but also provid

5. Vulnerability Identification

Users value the vulnerability identification of Astra Pentest, enhancing confidence in security and business growth.

See 38 mentions

See Related User Reviews

Paul P.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Penetration Testing and Outstanding Support"

What do you like about Astra Pentest?

Astra Pentest stands out for its thoroughness, responsiveness, and exceptional support. Their team not only identifies vulnerabilities but also provid

Puneet D.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined Pentesting Across All Platforms"

What do you like about Astra Pentest?

I like how Astra Pentest provides everything from onboarding to certification in one dashboard, and I appreciate the responsive pentesters. It's great

5 Cons or Disadvantages of Astra Pentest

1. Poor Customer Support

Users report poor customer support with Astra Pentest, noting slow email responses and lack of instant messaging options.

See 12 mentions

See Related User Reviews

Hanisha A.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use and smooth pentesting experience"

What do you dislike about Astra Pentest?

There were occasions when I needed to reach out to support to have certain items revalidated or to confirm that everything was addressed. Having a mor

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great Dashboard Delivers an Outstanding Experience"

What do you dislike about Astra Pentest?

Initial project coordination experience was poor but then it was awesome throughout the journey

2. Poor Interface Design

Users find the poor interface design of Astra Pentest frustrating, leading to confusion and difficulties in usage.

See 10 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Responsive Support and Detailed Reports Make Remediation Fast"

What do you dislike about Astra Pentest?

Occasionally, the scans produced false positives that I then had to clarify. The UI could also be improved a bit to make the overall experience smooth

Stuart P.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable Security Testing with Improved UI"

What do you dislike about Astra Pentest?

I found the initial user interface of Astra to be somewhat difficult when I first started using it. Despite improvements over the years, I believe the

3. Slow Performance

Users report slow performance with Astra Pentest, citing delays in results and instability during use.

See 8 mentions

See Related User Reviews

Nikhil Ajit S.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional VAPT Solution with Prompt Support"

What do you dislike about Astra Pentest?

The upcoming year's price of the service could be reduced and extend support towards the SOC and ISO27001 and other compliances without adding up more

Sirajudeen Imran A.

Small-Business (50 or fewer emp.)

5.0/5

"All-in-One Solution for Automated and Manual Vulnerability Testing"

What do you dislike about Astra Pentest?

Nothing major to dislike — just a few areas for improvement like report speed and more advanced integrations with CI/CD tools.

4. UX Improvement

Users find the UI challenging, particularly with note-taking and clarity on rescan needs during pentests.

See 7 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Responsive Support and Detailed Reports Make Remediation Fast"

What do you dislike about Astra Pentest?

Occasionally, the scans produced false positives that I then had to clarify. The UI could also be improved a bit to make the overall experience smooth

Stuart P.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable Security Testing with Improved UI"

What do you dislike about Astra Pentest?

I found the initial user interface of Astra to be somewhat difficult when I first started using it. Despite improvements over the years, I believe the

5. False Positives

Users face false positives in Astra Pentest, resulting in wasted time and frustration with findings that aren't applicable.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Responsive Support and Detailed Reports Make Remediation Fast"

What do you dislike about Astra Pentest?

Occasionally, the scans produced false positives that I then had to clarify. The UI could also be improved a bit to make the overall experience smooth

Konstantin R.

Mid-Market (51-1000 emp.)

4.0/5

"For the second year with Astra!"

What do you dislike about Astra Pentest?

These are the points for improvement: 1. Email reporting (notification) when an auto test is completed. 2. Reduce the number of false positive tests

G2 reviews are authentic and verified.

Here's how.

Prabhat P.

Co-Founder

Small-Business (50 or fewer emp.)

10/12/2026

"Fast, Automated Security Testing with Astra Pentest"

5/5

What do you like best about Astra Pentest?

I like that Astra Pentest is fast and fully automated, which made closing security issues efficient. It was also helpful in providing detailed steps to fix these issues. I found the initial setup to be very easy. Additionally, I didn't face any issues using it, which is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Astra Pentest?

There was nothing to dislike Review collected by and hosted on G2.com.

Suraj Y.

System & Network Engineer

Mid-Market (51-1000 emp.)

6/30/2026

"Excellent Support and Smooth Communication"

4/5

What do you like best about Astra Pentest?

Support works were highly encouraging, communication process smooth Review collected by and hosted on G2.com.

What do you dislike about Astra Pentest?

From my perspective, as someone involved in support and establishing communication channels, relying only on email limitations is insufficient; I believe deeper penetration testing should be carried out to find more vulnerabilities and enforce stricter measures. Review collected by and hosted on G2.com.

What problems is Astra Pentest solving and how is that benefiting you?

Astra Pentest helps us identify and remediate security vulnerabilities in our applications, improving our overall security posture. It also provides transparency through detailed security reports and certifications, which many of our clients request as part of their security and compliance requirements. This helps build client trust and demonstrates our commitment to maintaining secure applications. Als required for SOC2 Type 2 Review collected by and hosted on G2.com.

Shubham P.

Lead Software Engineer Backend

Mid-Market (51-1000 emp.)

3/27/2026

"Seamless Pentesting Experience with a User-Friendly Platform and Proactive Support"

4.5/5

What do you like best about Astra Pentest?

What I like best about Astra Pentest is the overall seamless experience it provides—from onboarding to certification. The platform is user-friendly and well-structured, making it easy to track vulnerabilities and remediation progress. Their customer support is highly responsive and proactive, consistently following up and ensuring that all issues are resolved efficiently. The combination of a reliable service, intuitive platform, and strong support team makes the entire pentesting journey smooth and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Astra Pentest?

While the overall experience has been very positive, there is still some room for improvement. The platform could benefit from automated reminder notifications to help teams stay on track with remediation timelines. Additionally, while the current remediation guidance is helpful, it is mostly text-based—adding video content or step-by-step visual guides would make it even more effective, especially for teams with less security expertise. Review collected by and hosted on G2.com.

What problems is Astra Pentest solving and how is that benefiting you?

Astra Pentest helps us identify and address security vulnerabilities in a structured and efficient way, which is critical for maintaining a strong security posture. It simplifies the entire pentesting process—from vulnerability detection to remediation and certification—without requiring deep in-house security expertise. This has saved us significant time and effort while ensuring we meet compliance and security requirements.

The platform’s clear reporting and continuous support also help our team prioritize and fix issues faster, reducing risk and improving overall system security. As a result, we can focus more on our core business while having confidence that our applications are secure and compliant. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

10/13/2026

"Responsive Customer Success Made Our Pen Test Audit Smooth"

5/5

What do you like best about Astra Pentest?

Astra’s Customer Success Manager, Himanshu Chanda, was very responsive and addressed all of our questions and concerns throughout the Pen Test Audit. Review collected by and hosted on G2.com.

What do you dislike about Astra Pentest?

Dashboard functionality was at times challenging, even though we were directed to review the Dashboard training manual. Recommend the Pentester comments or request be linked to the user's email. Review collected by and hosted on G2.com.

Anandhan J.

Business Analyst

Small-Business (50 or fewer emp.)

8/17/2026

"Astra Blends Automated Scanning and Expert Pen Testing Seamlessly"

5/5

What do you like best about Astra Pentest?

I really appreciate how Astra combines automated vulnerability scanning with manual penetration testing on a single platform. It gives us the speed of automation along with the depth of human expertise to catch complex business-logic flaws. Review collected by and hosted on G2.com.

What do you dislike about Astra Pentest?

Nothing like that to dislike anything i have Review collected by and hosted on G2.com.

What problems is Astra Pentest solving and how is that benefiting you?

As we build out complex, AI-driven applications and automation tools, we struggled to find a security solution that could catch deep, business-logic flaws that standard scanners often miss. Astra Pentest combines automated scanning with expert manual testing, allowing us to thoroughly validate our platform's security. This has resulted in a much stronger security posture and the assurance we need to push innovative architectures to production securely. Review collected by and hosted on G2.com.

Eliza T.

Software Engineer

Small-Business (50 or fewer emp.)

7/29/2026

"Effortless Vulnerability Management with Exceptional Support"

5/5

What do you like best about Astra Pentest?

I appreciate Astra Pentest for its ability to help identify and categorize vulnerabilities on our website, making it more robust and strong. The interface is very easy to follow—listing all the vulnerabilities and categorizing them from critical to low, and providing feedback and potential fix suggestions. I really enjoy speaking with the product manager, Vivek, who is very helpful and always available, responding quickly via WhatsApp or email. His assistance was crucial for us, especially in getting certifications such as ISO and supporting with information whenever needed. The initial setup was very easy, again thanks to Vivek, who made the process smooth. Review collected by and hosted on G2.com.

What do you dislike about Astra Pentest?

N/A Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/31/2026

"Direct Slack Support, but Customer Service Responsiveness Needs Improvement"

3/5

What do you like best about Astra Pentest?

Was able to get support through the CSM directly on Slack instead of emails. Review collected by and hosted on G2.com.

What do you dislike about Astra Pentest?

I found the team to be uninterested at responding at times - the sales person, as well as, the CSM. I would say the customer service can be better.

We performed an express pentest - it covered supposedly 22 test cases. When the results came out - there were 10 failing. Some among the rest 12 still seem off to us - we were sure they would fail. We had to fix them. Conclusion - I feel they don't do testing in depth even for these 22 test cases. You might need a more comprehensive retest again. Review collected by and hosted on G2.com.

Paras S.

Software Engineer

Small-Business (50 or fewer emp.)

10/6/2026

"Easy Setup, Polished UI/UX, and Solid Integrations"

5/5

What do you like best about Astra Pentest?

Easy setup with clear guidance. Great UI/UX, and the integrations are solid. Review collected by and hosted on G2.com.

What do you dislike about Astra Pentest?

Most of the vulnerabilities that were flagged turned out to be false positives, but we still put in a considerable amount of effort to review them. Review collected by and hosted on G2.com.

Peeyush M.

Founder

Small-Business (50 or fewer emp.)

9/29/2026

"Effortless Security Testing with Stellar Dashboard"

5/5

What do you like best about Astra Pentest?

I use Astra Pentest for its dashboard and automated security testing. I find the auto scanning feature especially valuable. The initial setup was very easy, and I appreciate how it simplifies the testing process. Overall, I'm very satisfied with Astra Pentest. Review collected by and hosted on G2.com.

What do you dislike about Astra Pentest?

Setting up targets needs some improvements but overall its quite easy Review collected by and hosted on G2.com.

Verified User

Small-Business (50 or fewer emp.)

10/12/2026

"Great Support, Needs UI Overhaul"

2.5/5

What do you like best about Astra Pentest?

I appreciate the customer support from our account manager, as well as the creation of a shared Slack channel between our organizations, which made communication very responsive and effective. Additionally, setting up Astra Pentest was easy, which I found quite convenient. Review collected by and hosted on G2.com.

What do you dislike about Astra Pentest?

The user interface of Astra Pentest feels really outdated and looks like it was made with jQuery in the mid-2000s. It's not always intuitive, so finding where to go in the UI to accomplish certain things can be tricky. It could definitely use an overhaul both on the website and within the app to make it easier to navigate. Review collected by and hosted on G2.com.