Association Anywhere Reviews & Product Details

I like that ACGI has emphasized a culture where professionalism, transparency, and responsibility for work are valued. This has made it easy for us to build a strong relationship where we can trust and be comfortable working with them. I also like that they partner with us by continually looking to help our organization find better ways to get more out of and fully utilize the platform. Review collected by and hosted on G2.com.

While the team at ACGI displays a positive attitude and a desire to help us out, sometimes it takes more than one interaction with customer support to resolve an issue. Review collected by and hosted on G2.com.

I like that ACGI gets to know its clients well. They try to see things from the client's perspective. They have nurtured a collaborative and empathetic environment and will rely on various team members' strengths and skills. With customer support, tickets are not going to some generic support team but to people who know me and my organization. Review collected by and hosted on G2.com.

Their planning process means that only emergencies (system down, something affecting collecting revenue) are handled RIGHT NOW. Otherwise, you will have to wait for their teams to estimate and schedule the work. It makes sense that they would need to follow a process to get things done effectively, but you don't get that immediate satisfaction when you want a change. Review collected by and hosted on G2.com.

I like that ACGI has developed a system with busy association executives like me in mind. They've designed it so that it's easy to find information quickly. Review collected by and hosted on G2.com.

I wish it was possible, but no tool is going to align perfectly with our needs at the cost we can afford. Our business model is very complex and also ever-changing, so it can be expensive to alter or add functionality to our systems. Review collected by and hosted on G2.com.

The user experience is important to them. This is true on both the side of the staff in the back office and for our members with regard to their online experience. As a company, I like that ACGI principals and senior management make themselves accessible. Review collected by and hosted on G2.com.

I used to dislike the UX of the product but their last upgrade took care of the issues we were having. Review collected by and hosted on G2.com.

This software is the "brain" of our entire organization, and it's indispensable when coordinating memberships, billing, and planning events. It allows our members to pay their dues in a convenient, instant way. It's an extremely broad platform that we use in about a million different ways in every aspect of our daily nonprofit management activities. AA is it! Review collected by and hosted on G2.com.

It's very bare-bones, and the user interface is a little clunky and dated. Our customers often have trouble understanding the program. When they're required to log in and update their own programs, they're often confused and lost. It could be a bit more colorful and more dynamic. Review collected by and hosted on G2.com.

Association Anywhere allows users to find members/customers easily. It also utilizes a cloud based system, so storage/accessing data is never an issue. There are lots of options for where to place different aspects of your business such as advertising billing, member/client information, sales and much more. It also allows several users to be on the same account. Review collected by and hosted on G2.com.

The overall design/layout of the website is a little outdated. There are also a lot of unnecessary options that take up a lot of space, yet don't really do much for our organization. Must be semi tech savvy to use. Review collected by and hosted on G2.com.