Assignar Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in Assignar, making it simple for both field and office staff. (4 mentions)

Users value the responsive customer support from Assignar, enhancing integration and overall product satisfaction. (3 mentions)

Users value the centralized data access of Assignar, enhancing decision-making and improving workflow efficiency across teams. (2 mentions)

Users highlight the easy implementation of Assignar, enhancing decision-making and overall organizational efficiency. (2 mentions)

Users value the easy sharing features of Assignar, enhancing collaboration and decision-making across the organization. (2 mentions)

Users feel that Assignar lacks essential features, with older tools not integrating well into newer workflows. (2 mentions)

Users feel the interface design is poor, lacking user-friendliness and requiring updating despite some improvements over time. (2 mentions)

Users find Assignar expensive, especially when comparing costs to older systems that may offer productivity benefits. (1 mentions)

Users feel that Assignar has limited features and an outdated interface that could use significant improvements. (1 mentions)

Users find Assignar's interface initially not user friendly, despite recent improvements from the development team. (1 mentions)

5 Pros or Advantages of Assignar

1. Ease of Use

Users value the ease of use in Assignar, making it simple for both field and office staff.

See 4 mentions

See Related User Reviews

Louis T.

Mid-Market (51-1000 emp.)

4.5/5

"Assignar Bridges the Gap"

What do you like about Assignar?

Great product. Was instrumental in helping us connect transactional / operational data on the front-end to back-end analytics to facilitate decision m

Brian .

Mid-Market (51-1000 emp.)

3.5/5

"Assignar review"

What do you like about Assignar?

Form building and implementation was easy.

2. Customer Support

Users value the responsive customer support from Assignar, enhancing integration and overall product satisfaction.

See 3 mentions

See Related User Reviews

Louis T.

Mid-Market (51-1000 emp.)

4.5/5

"Assignar Bridges the Gap"

What do you like about Assignar?

Great product. Was instrumental in helping us connect transactional / operational data on the front-end to back-end analytics to facilitate decision m

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Assignar is a good job management software making it easy for workers to share info electronically."

What do you like about Assignar?

Assignars help desk is extremely responsive and helpful. The consistent development and improvement of core features. The ease of use and setup of the

3. Centralization

Users value the centralized data access of Assignar, enhancing decision-making and improving workflow efficiency across teams.

See 2 mentions

See Related User Reviews

Louis T.

Mid-Market (51-1000 emp.)

4.5/5

"Assignar Bridges the Gap"

What do you like about Assignar?

Great product. Was instrumental in helping us connect transactional / operational data on the front-end to back-end analytics to facilitate decision m

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Everything about Assignar was positive. Their product and team were excellent."

What do you like about Assignar?

Assignar really helped organize our larger projects. We were able to keep everything and everyone in order which helped to streamline our workflows.

4. Easy Implementation

Users highlight the easy implementation of Assignar, enhancing decision-making and overall organizational efficiency.

See 2 mentions

See Related User Reviews

Louis T.

Mid-Market (51-1000 emp.)

4.5/5

"Assignar Bridges the Gap"

What do you like about Assignar?

Great product. Was instrumental in helping us connect transactional / operational data on the front-end to back-end analytics to facilitate decision m

Brian .

Mid-Market (51-1000 emp.)

3.5/5

"Assignar review"

What do you like about Assignar?

Form building and implementation was easy.

5. Easy Sharing

Users value the easy sharing features of Assignar, enhancing collaboration and decision-making across the organization.

See 2 mentions

See Related User Reviews

Louis T.

Mid-Market (51-1000 emp.)

4.5/5

"Assignar Bridges the Gap"

What do you like about Assignar?

Great product. Was instrumental in helping us connect transactional / operational data on the front-end to back-end analytics to facilitate decision m

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful software"

What do you like about Assignar?

Very user friendly interface for both field staff on mobile and office staff on desktop.

5 Cons or Disadvantages of Assignar

1. Missing Features

Users feel that Assignar lacks essential features, with older tools not integrating well into newer workflows.

See 2 mentions

See Related User Reviews

Brian .

Mid-Market (51-1000 emp.)

3.5/5

"Assignar review"

What do you dislike about Assignar?

The user interface could use updating and features.

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Assignar is a good job management software making it easy for workers to share info electronically."

What do you dislike about Assignar?

Some good historical features have not carried over to updated ways of working and people who continue to use older systems within Assignar, because a

2. Poor Interface Design

Users feel the interface design is poor, lacking user-friendliness and requiring updating despite some improvements over time.

See 2 mentions

See Related User Reviews

Brian .

Mid-Market (51-1000 emp.)

3.5/5

"Assignar review"

What do you dislike about Assignar?

The user interface could use updating and features.

Matt B.

Small-Business (50 or fewer emp.)

5.0/5

"Continuous Improvement"

What do you dislike about Assignar?

When I purchased it 3 years ago, it wasn't as user friendly as I thought it would be. The development team has done a great job of making it more user

3. Expensive

Users find Assignar expensive, especially when comparing costs to older systems that may offer productivity benefits.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Assignar is a good job management software making it easy for workers to share info electronically."

What do you dislike about Assignar?

Some good historical features have not carried over to updated ways of working and people who continue to use older systems within Assignar, because a

4. Limited Features

Users feel that Assignar has limited features and an outdated interface that could use significant improvements.

See 1 mentions

See Related User Reviews

Brian .

Mid-Market (51-1000 emp.)

3.5/5

"Assignar review"

What do you dislike about Assignar?

The user interface could use updating and features.

5. Poor Usability

Users find Assignar's interface initially not user friendly, despite recent improvements from the development team.

See 1 mentions

See Related User Reviews

Matt B.

Small-Business (50 or fewer emp.)

5.0/5

"Continuous Improvement"

What do you dislike about Assignar?

When I purchased it 3 years ago, it wasn't as user friendly as I thought it would be. The development team has done a great job of making it more user

G2 reviews are authentic and verified.

Here's how.

Alice H.

Small-Business (50 or fewer emp.)

9/2/2026

"All-in-One System, but Day-to-Day Processes Feel Cumbersome"

2.5/5

What do you like best about Assignar?

Having everything in one system is really helpful - people, assets, forms, dockets, etc. Only needing to open one application each day is the goal. Review collected by and hosted on G2.com.

What do you dislike about Assignar?

Processes are quite cumbersome. The systems are there but they haven't always been analysed from an end user perspective - it's 80% of the way there but some small tweaks would make it so much easier. Dealing with Form results and statuses is clumsy and slow - you have to deal with each result individually even if they all relate to the same thing. Adding documents to attach to forms feels clunky. Not being able to apply figures to resources means costing needs to be done on excel although all of the info is already in Assignar. Review collected by and hosted on G2.com.

Response from Laurie Lowe of Assignar

edit

Thanks for taking the time to leave a review! It’s great to hear the value of having people, assets, forms and dockets together in one system, especially pre-starts linked directly to assets.

We also really appreciate the honest feedback on Forms workflows and document handling. Margin control is a major area of focus for us, and we’re continuing to invest in better costing, job financials and visibility so customers can manage more of that workflow directly in Assignar rather than relying on spreadsheets.

See how Assignar improved

Steph R.

Business Services Manager

Small-Business (50 or fewer emp.)

8/12/2026

"Assignar Wins Hands Down: Easy for all the team, generating immediate & long term value"

5/5

What do you like best about Assignar?

Assignar continues to offer real account management support, and excellent follow through from support. We were one of the first to use Assignar, 2019 from memory. One of the best aspects have been to have all information in one place, updated HS certificates, client rate cards. However thats from a senior administrator perspective. For the team it has been intelligent scheduling that is integrated to real reporting. Whether it be asset utilisation, productivity, amount of down time. We are able to build extensive CRM type records with the journal and document features within client cards. We are not resistant to moving platforms, each year we compare with other products, Assignar continues to win hands down for cost effectiveness and a simple user friendly work space that everyone on the team can grasp. From Supervisors to Executives Review collected by and hosted on G2.com.

What do you dislike about Assignar?

Assignar did not make our other platforms as easy to use! We have persisted with clunky fleet tracking Aps as thats all the market offers. After Assignar our tolerance for clutter and restrictions and a lack of intuitive logic has withered! Meaning, we would love to integrate Assignar more with other Apps, but due to other things taking time to keep up we are using Assignar in a silo. Review collected by and hosted on G2.com.

What problems is Assignar solving and how is that benefiting you?

We have had extensive support with Insights. The support team have persisted with challenges we have set out. That benefits me as I am able to generate reports that I have been able to imagine, then see evolve. Not many things get taken to production. Through that ability, I have enjoyed being able to research solutions and data that sheds light on how we are tracking. Review collected by and hosted on G2.com.

Response from Laurie Lowe of Assignar

edit

Thank you for the glowing and thoughtful review, and for being with Assignar since the early days! We love hearing how your team is using Assignar to bring scheduling, operational information, and reporting together in one place.

We especially appreciate your feedback on Insights and integrations. We’re continuing to improve and building a new reporting offering, with a focus on making operational and financial data easier to access and turn into actionable insights. We also offer integrations through a number of third-party partners to help connect Assignar with your other systems. Reach out to our team, and we’d be happy to explore the options with you and help get your systems connected!

Thank you for continuing to choose Assignar and for challenging us to keep improving!

See how Assignar improved

Donna P.

Senior HSEQ Advisor

Small-Business (50 or fewer emp.)

8/26/2026

"Great SMS and Recordkeeping, But Lacks True Corrective Action Reporting for ISO Audits"

2.5/5

What do you like best about Assignar?

SMS messaging - recording keeping of files on employees Review collected by and hosted on G2.com.

What do you dislike about Assignar?

No true corrective action reporting available. Inspections are set up to show that a hazard was found and then it was able to be resolved with photos or evidence in a given time frame. The current process is just to override what was wrong and make it right. That is not good for ISO audits to show hazards are being identified and managed. Thats my biggest dislike. This covers many area within HSEQ related items that require further action. Review collected by and hosted on G2.com.

Response from Laurie Lowe of Assignar

edit

Thank you for the candid feedback.

We’re actively building better support for corrective-action reporting and HSEQ workflows in Assignar Pay, which has evolved significantly since you last saw it. Our new Form Builder allows forms to be divided into sections with different visibility and editing permissions. For example, a worker can complete the on-site section, while an admin can review and complete follow-up actions, creating a much clearer record of the full issue lifecycle.

We’d be happy to show you what’s changed and review whether our new workflows meet your audit and corrective-action requirements, as well as where we can continue to invest and improve. Just let your CSM know, and we’ll get a demo scheduled!

Note, we also partner with Compliance Council in Australia for customers looking for additional support with compliant form content and ISO requirements.

See how Assignar improved

Mackenzie B.

Mid-Market (51-1000 emp.)

9/2/2026

"Great for Document Expiries and Onboarding, but Needs Better Workshop and Asset Management"

3.5/5

Describe the project or task Assignar helped with:

Assignar provides a comprehensive overview of service tasks, making it easier to manage and track maintenance schedules and repairs. Review collected by and hosted on G2.com.

What do you like best about Assignar?

The fact that we can add document expiries and track hours saves us from having multiple spreadsheets to document everything. The onboarding side of things is also great, as it lets us add all documents in one place and keep track of everything easily. Review collected by and hosted on G2.com.

What do you dislike about Assignar?

I wish Assignar were more workshop-friendly and offered a few more asset management options. I also think it would be beneficial to have a defects flag available when trying to allocate machines. Review collected by and hosted on G2.com.

Recommendations to others considering Assignar:

To improve Assignar, consider enhancing workshop compatibility and expanding asset management features. Introducing a defects flag for machine allocation could also be beneficial. Review collected by and hosted on G2.com.

What problems is Assignar solving and how is that benefiting you?

Assignar helps me keep track of servicing and machine repairs. When this used to be on paper, it would take hours to go through and sort everything out. Assignar also archives everything, which is great for looking back on things easily when I need to. Review collected by and hosted on G2.com.

Response from Laurie Lowe of Assignar

edit

It’s great to hear Assignar helped you move away from spreadsheets and paper!

We’re continuing to invest in improvements across the platform, particularly around margin control, job costing, and financial visibility. We also offer integrations with platforms including Xero, so if that could help streamline more of your workflow, please reach out and we’d be happy to show you what’s possible.

We’ll also make sure that your feedback is shared with our Product team. Thanks again for the review!

See how Assignar improved

Bronte P.

Mid-Market (51-1000 emp.)

9/15/2026

"Easy-to-Use UI That Makes Training New Staff Simple"

4/5

What do you like best about Assignar?

Assignar's UI is incredibly easy to understand/use. Someone who is brand new to our business can typically understand the platform quite easily, and then just needs to overlay our business processes with that knowledge. It makes training new staff very easy. Review collected by and hosted on G2.com.

What do you dislike about Assignar?

Some areas could benefit from allowing further customisations based on business needs. Such as security/user access, locking down certain features, and allowing visual customisations such as colour coding, etc Review collected by and hosted on G2.com.

What problems is Assignar solving and how is that benefiting you?

Assignar is giving us a clear idea of what our field staff are doing each day, and takes human error out of a lot of issues. e.g. being able to make a form question mandatory gives us a guarantee that field staff will complete it, which was an issue when we used physical documents prior to this. It also allows anyone across the business to see live changes to a schedule/availability, even if they are in different regions/states Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

8/18/2026

"Easy Crew and Project Tracking with Responsive Support"

4/5

What do you like best about Assignar?

Able to easily track crew and projects, can have multiple internal team members in it at the same time, easy to update and support is responsive. Review collected by and hosted on G2.com.

What do you dislike about Assignar?

Can be cumbersome to new employees to learn and quirky at times. We also have to set up each person's account and filters etc. individually, it would be helpful if we could copy the access and parameters of another user when setting up a new one. Review collected by and hosted on G2.com.

What problems is Assignar solving and how is that benefiting you?

We are able to more easily see the current and future schedule for jobs and crew as well as company equipment. Our crew are able to enter and track time for jobs with supervisors approval, and we can view change logs on time entry. Our field crew are able to view their schedule and jobsite details quickly and can communicate with other team members. Review collected by and hosted on G2.com.

Response from Laurie Lowe of Assignar

edit

Thank you for the thoughtful review. We’re glad Assignar is making it easier to manage your work and that our Support team is responsive whenever you need us!

We also appreciate the feedback on onboarding new users. If your team ever needs additional employee training, please reach out, we’re happy to help. You can also check out our weekly Sharpen Your Toolbox training sessions for ongoing tips, training, and best practices.

By bringing scheduling, crews, equipment, and time tracking together, we’re focused on helping teams gain better visibility into their operations, control costs, and protect margins across every job.

Thanks for being a great Assignar customer!

See how Assignar improved

Brett H.

Small-Business (50 or fewer emp.)

9/15/2026

"Easy Field Reporting with Responsive Assignar Support"

5/5

What do you like best about Assignar?

Assignar is relatively easy to navigate and covers what I need from field reports which helps controlling remote/field issues more efficiently. also had an issue logging into the mobile app and the Assignar support team were very efficient and focused on resolving my issue. Review collected by and hosted on G2.com.

What do you dislike about Assignar?

Not much, only thing for me is when updates and changes are made, I personally don't like change. Review collected by and hosted on G2.com.

ALL ISLAND E.

Small-Business (50 or fewer emp.)

9/15/2026

"Integrated App That Connects Fieldworkers and the Office"

4/5

What do you like best about Assignar?

Intergraded app for fieldworkers to office Review collected by and hosted on G2.com.

What do you dislike about Assignar?

Wish reminders would be sent to foreman's if site diary are not completed daily, dependent on workers filling out site diarys, wish could be able to filter to jobs with fieldworkers applied daily to see only active jobs for the day Review collected by and hosted on G2.com.

kasandra J.

Small-Business (50 or fewer emp.)

9/2/2026

"Personalized Local Support, Training is needed for full spectrum use"

3.5/5

What do you like best about Assignar?

Support is handled by someone in our area, which gives it a more personalized feel. Review collected by and hosted on G2.com.

What do you dislike about Assignar?

No corrective actions. the report builder is a little confusing Review collected by and hosted on G2.com.

Response from Laurie Lowe of Assignar

edit

Thanks for the thoughtful feedback! We’re glad our local support and training are helping your team get more value from Assignar.

We also appreciate the feedback on reporting and corrective actions. Margin control and better financial visibility are key areas of focus for us, and we’re continuing to improve the experience across both reporting and day-to-day workflows.

See how Assignar improved

Sarah W.

Mid-Market (51-1000 emp.)

9/2/2026

"Great SMS Messaging, But Overall Experience Needs Improvement"

2.5/5

What do you like best about Assignar?

I like the SMS/instant message function, makes it really easy to communicate with all employees Review collected by and hosted on G2.com.

What do you dislike about Assignar?

It can be difficult to navigate as the platform is constantly updating Review collected by and hosted on G2.com.

Response from Laurie Lowe of Assignar

edit

It’s great to hear that our SMS and docket reporting are making day-to-day communication and data access easier for your team!

We also appreciate the feedback on navigation and the pace of platform updates. We’re focused on making changes easier to adopt and the overall experience more intuitive. If helpful, our team is always available for 1:1 training, and you can also join our recurring Sharpen Your Toolbox webinar series for ongoing tips, training, and enablement.

Thanks again for taking the time to leave a review!

See how Assignar improved