What I like best is that Ask Elephant turns every recorded conversation into usable revenue data, not just a summary I read once and forget. Through its MCP integration, I pull full raw transcripts from customer calls directly into my AI workflows. My weekly expansion and renewal briefings, exec summaries, and board prep now build themselves from what was actually said on calls across our entire book of business. It's surfaced renewal risks and churn signals (like a customer actively shopping competitors) that would never have made it into the CRM.

Beyond customer calls, I've used it for internal projects too. I recorded a 15-interview workflow audit and analyzed every transcript without anyone taking notes. Every engagement has a shareable link, so anything I cite in a report traces straight back to the source conversation. It's become the system of record for what actually happens in our meetings. Review collected by and hosted on G2.com.

The built-in AI summaries are too shallow for deep analysis. When I run serious projects off call data, I skip them entirely and pull full raw transcripts instead, because the summaries drop details and quotes that matter. I'd also like better ways to find and verify specific recordings. When working with a large volume of meetings, I've had to build my own naming conventions and safeguards to confirm I'm pulling the right engagement, since searching and filtering could be stronger. Review collected by and hosted on G2.com.

The platform is tremendous, yet improving constantly, on how to interact with the data, filter calls, create workflows and automated tasks and feeds well into Slack, Hubspot, and other internal elements to keep our teams moving on a lighting fast pace.

The support team has been exceptional since we began working with them 2 years ago. Very responsive and knowledgeable without ego. IF they didn't have the answer right away, they did their due diligence to get us an answer. From the the very top to all the way through daily operations, they've been a wonderful team to work with and collaborate on building our own systems. They also take feedback and action it very quickly in terms of development (we're very lucky in that respect). I can't speak highly enough about the crew there. All very, VERY good!!

Within the app itself, over the past 2 years, the AI support to building out the automations kept getting better and better and has become very intuitive and easy to troubleshoot.

Prior to joining Ask Elephant, we were manually doing all of our own call scraping and reviews and flagging opportunities and manually pushing information from one platform to the next, which meant we were very inefficient. The investment has paid off in hundreds of hours saved, but more importantly, we're getting more data than we used to, which has been incredibly helpful in getting our internal training and signals redefined and understood. It's been nothing but a net positive for us. Review collected by and hosted on G2.com.

Nothing that I'd expect of a newer solution. Some hiccups here and there, but those were always quickly resolved. Review collected by and hosted on G2.com.

Ask Elephant has completely changed how we train, review, and forecast in our company. Support and onboarding is top tier, the amount of models you have access to is more than impressive, and we have never had an integration issue with our CRM. The UI is simple, yet effective, and we find pricing to be more than fair compared to other competitors that even lack a lot of features that AE has. We would have to make a lot of changes to our workflow if it wasn't for AE. Review collected by and hosted on G2.com.

The only minor dislike is that the platform can change, but this is to be expected with a fast growing startup, and this barely can be seen as a legitimate complaint. Review collected by and hosted on G2.com.

We use AskElephant's MCP extensively to pull meeting context directly into the other tools our GTM team relies on, and it's become core infrastructure for us. The HubSpot integration is hands-down the best CRM integration we've used - it turns call and meeting transcripts into contacts, deals, and tasks automatically, cutting out hours of manual data entry for reps. The Slack integration is just as strong, pushing coaching summaries and account alerts straight into the channels our managers already live in every day. Biggest realization since adopting it: meeting transcripts are a goldmine of GTM data, honestly the most valuable source of context any revenue team has in 2026, and AskElephant is the first tool that actually mines that data systematically instead of letting it evaporate after the call ends. Review collected by and hosted on G2.com.

Honestly our biggest complaint is minor: the MCP documentation could use more real-world examples for less common workflows, so our team leaned on their support team a bit during setup. We'd also love even more granular control over which Slack channels get which alert types, though what's there today already covers most of what we need. Nothing that has slowed down adoption across our GTM team. Review collected by and hosted on G2.com.

AE thinks ahead and provides incredible recommendations for our team on the next steps with prospects. It handles recordings, transcripts, and summaries really well. What I love most, though, is how it helps us objectively analyze deals and client interactions so we don’t miss what’s important to our clients or to us, and it clearly tells us what we need to do to succeed. Its analysis is consistently accurate. It has directly helped us win more business and retain more business as a company. Review collected by and hosted on G2.com.

So far, I haven’t found anything I dislike. We’ve been using the platform for about eight months now, and AE consistently rolls out updates that improve the experience. Their team also works closely with us to customize the platform to function the way we want it to. Overall, I don’t have any dislikes to share. Review collected by and hosted on G2.com.

I think AskElephant is very easy to use. It's almost seamless, and it provides pretty extensive analysis that helps my agents improve their skills. What I really love is the AI features that allow me to dive deeper into consecutive meetings with clients. I can pull out data from multiple meetings and collate all of that data into one chat, ensuring I have the whole picture on everything discussed. It also helps quite a bit with passing information over to my operations team when we reach that point in the sales process. Ultimately, it makes our job easier and more streamlined, reducing the manual work and allowing us to update our notes in our CRM faster and more efficiently. It serves as a source of truth on the discussions we've had with clients, and we can easily collaborate and query information from our meetings. Review collected by and hosted on G2.com.

I think, ultimately, they are always working on updating their tools and resources, as AI continues to evolve, there's always gonna be ways that we can improve. I would be interested to find out if they have any new integrations with other tools. And the more we can pull all of our resources into one environment, the better we'll be able to use it as well. Review collected by and hosted on G2.com.

I like how versatile AskElephant has become. There are so many things that can be done within the system. Most of the time that I think "I wish AskElephant could do this" there is a way to do it. Review collected by and hosted on G2.com.

Once in a while, I hit some restrictions for what we want to accomplish versus what the AI can actually do (especially when our requests for data hygiene with our CRM is pretty complicated and specific). Not really sure this is an issue with AskElephant as much as it is with AI sophistication at this point, but we've hit that blocker a handful of times. Review collected by and hosted on G2.com.

I use AskElephant for summarizing sales calls, which helps us not rely on memory or take notes during meetings. It's sophisticated and guides you to specific portions of a call you want to review, reminding you of key concerns prospective clients have. I find it beneficial that I don't have to take notes and can focus on the call. It summarizes key points and labels them with time during the recording. The onboarding process was very quick, making it easy to start using. Review collected by and hosted on G2.com.

It might not be the most affordable option even though it’s highly sophisticated. Review collected by and hosted on G2.com.

What I like most about AskElephant is, first, their team. They are super helpful, and I meet with them almost every week to go over any workflows or agents we've created. They help us build new workflows and agents so that we can leverage AI to get the voice of our customer integrated into our marketing touchpoints. This collaboration has been one of my favorite things about working with them. I also enjoy the call recording feature, which provides video, transcripts, and an integrated AI chat that I can query. That's really handy. Our CEO also uses AskElephant for preparing demos, as it sends him critical information before meetings. The video recording is treated as table stakes, and they add an AI interface layer that lets us use calls to the max while integrating with HubSpot. It’s become a central hub for our prospect and customer voice, as well as our CRM. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

I love AskElephant's ability to work inside the system with meetings, allowing for extreme automation without needing third-party tools. Their AI Meeting Recaps are amazing, and I can build out AI Agents that act based on meeting triggers without requiring human interaction, which is extremely valuable. The power of the AI and its ability to automate tasks were standout reasons for switching to AskElephant from our previous tool, Fathom. Review collected by and hosted on G2.com.

I would love if they would offer a personal plan. I would love to use this for my personal life as well! Review collected by and hosted on G2.com.