Askable are outstanding.... both the platform itself and the incredible team behind it. We’ve used Askable for years to recruit participants across NZ and globally, and it remains our go-to for project recruitment. Their support has made our research more efficient and effective. I couldn’t recommend them more highly! Review collected by and hosted on G2.com.

The only downside is that Askable are based in Australia, and we’d love more chances to connect with the team in person here in NZ. That said, they do a fantastic job of including NZ in their community events and creating opportunities for researchers here to connect and share experiences. Review collected by and hosted on G2.com.

We’ve found Askable to be an invaluable resource for our design team. The platform is excellent for self-service user research, allowing our designers to quickly set up and run tests, which has saved us a significant amount of time.

A major plus for us is the support team in Australia. Their responsiveness and dedication, especially when we’re trying to recruit niche users, is second to none. Review collected by and hosted on G2.com.

Recently the swapping between account manager hasn’t been the best. We have had about 4 people change within the last 8 months so hard to create a relationship with them. Review collected by and hosted on G2.com.

My experience on Askable is limited to moderated research methods, and I found Askable to have great facilitation/scheduling tools, a good panel of users (I have recruited users via Askable but also conducted studies that were self-recruited), and lastly great customer support when I needed to review the panel I reached for my studies. Overall I would recommend Askable as a great platform to conduct UX research. Review collected by and hosted on G2.com.

At the time of using the platform, there was room to improve on unmoderated capabilities and AI reporting (I believe these were in the product's roadmap though). Review collected by and hosted on G2.com.

I initially had a really hard time recruiting participants through another well-known platform and only switched to Askable out of desperation. I’m so glad I did! The process was incredibly smooth, and I was able to complete the recruitment quickly, meeting my deadline and satisfying my stakeholders. I also appreciated that I could invoice for the sessions instead of pre-paying for them. Their customer service was fantastic - friendly, efficient, and very helpful. I will definitely use Askable again and recommend it to all my colleagues. Review collected by and hosted on G2.com.

I wish I had started using the platform sooner. Review collected by and hosted on G2.com.

Ease of use when recruiting participants, and then run video session within the platform. The insights tool is useful for tagging and developing highlight reels. Review collected by and hosted on G2.com.

It's not the greatest tool to do anaylsis and synth. Review collected by and hosted on G2.com.

Easy integration with prototype integrations like Maze, Optimal workshop and Figma. Recruitment is quick and easy with good screening Qs to target the right audiences. Review collected by and hosted on G2.com.

It wasn't easy to A/B test within one project so repeat customers wheren't targeted. I basically had to set up x2 projects to split the tests, which was a true experiment. Review collected by and hosted on G2.com.

It is easy to generate and select a wide range of participants. The process is simple and predictable, so setting up and completing multiple tests at once is easy. We had a few issues with some participants, and Askable was quick to respond and remedy the situation. Review collected by and hosted on G2.com.

Sometimes, we get participants in more than one underway test. Review collected by and hosted on G2.com.

Ability to handpick customers at the drop of a hat

Ability to screen

Ability to cancel easily/quickly if required

Operations, participant management and streamlined

Good pool of participants who are prepared and experienced in remote interviews and activities Review collected by and hosted on G2.com.

Sometimes difficult to obtain niche customer types Review collected by and hosted on G2.com.

The easy navigation and the extensive database they have which has been able to support my research projects. Review collected by and hosted on G2.com.

I can't think of much, perhaps the wait whilst the team is approving the project. Review collected by and hosted on G2.com.

Easy to recruit research participants across Australia Review collected by and hosted on G2.com.

Can't think of anything really, everything is pretty flawless Review collected by and hosted on G2.com.