Askable Reviews (54)

Reviews

Askable Reviews (54)

4.6
54 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and quality of participants provided by Askable, making recruitment for research projects efficient and straightforward. The platform's intuitive design and responsive support team enhance the overall experience, allowing researchers to focus on their studies. However, some users note that the screener logic is limited, which can complicate participant selection for niche projects.

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James G.
JG
James G.
UX Designer
Mid-Market (51-1000 emp.)
"Effortless Recruitment and Fast Insights"
4.5/5
What do you like best about Askable?

I love how easy it is to recruit, incentivise and run studies. Then with their tagging and insights features makes it really quick to go from interviews to actionable insights Review collected by and hosted on G2.com.

What do you dislike about Askable?

Once you've created insights, being able to share these with others is a pain. You can enable a whitelist domain name for email but this is pretty clunky Review collected by and hosted on G2.com.

NJ
nic J.
"Streamlined Participant Recruitment with Room for Panel Improvement"
4/5
What do you like best about Askable?

I like Askable because of their dashboards, which make it easy to recruit and customize screeners. This helps us get the right participants for the right projects. I also found the setup easy and the interface quite intuitive. If I had any problems, I had people within my team to reach out to. Review collected by and hosted on G2.com.

What do you dislike about Askable?

For certain projects, Askable's panel doesn't work as well. I'm unsure sometimes, depending on the niche audience, if Askable would be able to recruit for these people or not. Review collected by and hosted on G2.com.

Bonnie S.
BS
Bonnie S.
"Streamlined Research, Improved Access to Loyalty Customers"
3.5/5
What do you like best about Askable?

I use Askable for accessibility research and in-person focus groups. What I like most is the caliber of customers and how Askable grants us vital access to our airline loyalty customers, which is something we couldn't manage well on our own. The service saves us a lot of time as it handles the entire end-to-end research project, effectively saving us weeks of work. The initial setup was straightforward and easy. Review collected by and hosted on G2.com.

What do you dislike about Askable?

I don't like having to manually record live interviews because I wasn't aware of it. It would be better to be able to automatically record interviews online. Review collected by and hosted on G2.com.

CR
Carli R.
"Effortless Participant Recruitment"
5/5
What do you like best about Askable?

I love that I can handpick participants and they can include a voice sample, which really helps in preventing participant fraud. Even though not many do it, I think this should be mandatory. Also, the initial setup of Askable was very easy, as easy as it could be. Review collected by and hosted on G2.com.

What do you dislike about Askable?

There's nothing I dislike. However, one thing that would be a great improvement is to be able to see how many active panelists are in a particular region to be able to assess the feasibility of the recruit. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Quick, Relevant Customer Insights That Help Teams Move Fast"
5/5
What do you like best about Askable?

Quick, relevant customer insight that helps me and my team move quickly. Review collected by and hosted on G2.com.

What do you dislike about Askable?

Some capabilities around AI are currently hard to move forward with quickly and confidently. Review collected by and hosted on G2.com.

ET
Emma T.
UX Researcher
Enterprise (> 1000 emp.)
"Fast and reliable recruitment that keeps research moving"
5/5
What do you like best about Askable?

Askable makes it easy to get research live quickly. The platform is simple to use, participants are high quality, and support is always responsive. It works well for interviews, unmoderated tests, and card sorting, and sharing results with stakeholders is straightforward. Can't imagine being a UX Researcher without this tool. Review collected by and hosted on G2.com.

What do you dislike about Askable?

Screener logic is limited, so you need to plan eligibility scoring carefully. I have had the occasional call link glitch, but fixes are fast and it has never stopped delivery. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
CH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Streamlined Recruitment with Simple Scheduling"
5/5
What do you like best about Askable?

I like the scheduling component of Askable because it's simple and easy to adjust as needed. It really helps with the logistics of setting up research, especially for initiatives involving a lot of people. Askable provides a centralized place for nominating times and updating participants on their allocated or changing times. The initial setup of Askable was also very simple. Review collected by and hosted on G2.com.

What do you dislike about Askable?

There are instances where participant quality could be an issue but to be honest they have progressed this a lot in the last 1-2 years. Review collected by and hosted on G2.com.

Sivana D.
SD
Sivana D.
"Efficient UX Research with Top-Quality Participants"
5/5
What do you like best about Askable?

I love the quality of participants that Askable brings. The UI is something I like as it is quite user-friendly. The filters make it easier for me to streamline my searches. I really appreciate the ability to chat with users directly, which helps me vet participants to ensure they meet the criteria. Overall, these features make it faster for me to select participants. Review collected by and hosted on G2.com.

What do you dislike about Askable?

The scheduling tool and integrated video call feature could be better. Review collected by and hosted on G2.com.

Claudio P.
CP
Claudio P.
"Fast, affordable recruitment with DIY ability to hand-pick the best participants"
4.5/5
What do you like best about Askable?

I love Askable’s ease of use when setting up studies; the step-by-step instructions are clear and make the process straightforward. I also appreciate the ability to handpick respondents based on detailed screening criteria, providing more qualitative insights than recruitment agencies. The platform supports quick and cost-effective recruitment, offering the flexibility and control I desire. Review collected by and hosted on G2.com.

What do you dislike about Askable?

The view of the respondent responses from screening surveys is not optimal. Some columns are truncated, making it difficult to fully see or interpret the data. Additionally, exporting data is challenging and requires contacting Askable support to assist with this task, limiting my ability to share results with others or perform further analysis independently. The interface for viewing responses is not very intuitive, especially when questions have multiple options, as it can be unclear what the selected responses are without hovering over each respondent. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Mid-Market (51-1000 emp.)
"Makes recruitment so much simpler"
4.5/5
What do you like best about Askable?

Askable has become my go to research recruitment platform. There's never any trouble meeting my sample criteria and the process for getting a quote, setting up a project and choosing participants could not be simpler. I love having full control over participant shortlisting and the support team are always on hand when I have any queries. Overall the platform has made recruitment far less daunting and much quicker than I've ever experienced before. Review collected by and hosted on G2.com.

What do you dislike about Askable?

The one downside is the lack of customisation of the incentive amount, but the support team have always been able to help with this when needed. Review collected by and hosted on G2.com.