Arsen Reviews & Product Details

- flexibility on generating phishing campaigns

- many configuration options to address the needs of our customers

- state of the art phishing with AI integration (e.g. pretexting campaigns), QR code phishing, file attachments, fake portals

- fantastic support

- continuous development

- lightweight platform with nice dashboard

- easy integration especially in MS365-environments

- helpful additional features and services like vishing trainings, integration of lookalike domains

- option to create completely new scenarios with self-created landing pages Review collected by and hosted on G2.com.

- the amount of prepared scenarios could be bigger Review collected by and hosted on G2.com.

- Customization options for phishing campaigns (including AI features)

- Reporting dashboards

- Integration with Microsoft 365 to inject messages directly into users' mailboxes

- The integrated reporting button in Outlook that allows users to report messages and also see if it is a test.

- Very responsive customer support. Review collected by and hosted on G2.com.

For now, I have no negative points. Review collected by and hosted on G2.com.

- Responsiveness

- Support

- Assistance

- Intuitive platform

- Ease of setup (integration with M365, Google, etc.)

- Transparency Review collected by and hosted on G2.com.

- Lack of follow-up after compromise (such as a phishing email transfer event, for example) Review collected by and hosted on G2.com.

Quick connection to Office365

Automatic user escalation

Many scenarios, allowing teams to be tested and inspired to create new ones very easily

Monitoring of domains and data leaks on my users

Easy and intuitive campaign tracking

Numerous attack vectors Review collected by and hosted on G2.com.

Missing some reporting on the scoring

Interface 100% in English but not necessarily a hindrance for use Review collected by and hosted on G2.com.

Its modern, intuitive interface and limitless customizable content. Not to mention the customer service/support which is available and efficient. The solution evolves regularly, Review collected by and hosted on G2.com.

The PDF reports remain somewhat light to date, but the roadmap includes promising improvements in this area. Review collected by and hosted on G2.com.

- Easy use of navigating across the site

- Simple process to integrate third party systems

- Easy to simulate situations Review collected by and hosted on G2.com.

- Limited industry / domain specific templates for easy customization Review collected by and hosted on G2.com.

Effective phishing awareness: microlearning at the end of campaigns that allows the employee to receive immediate feedback on their exercise. Relevant scoring at the employee level and also at the company account level, taking into account the difficulty of the scenarios. A quick and effective response from the support service. Review collected by and hosted on G2.com.

Improvement area: creation of an onboarding module in e-learning. Review collected by and hosted on G2.com.

- Customization of scenarios and attack domains

- Mass sending of emails to multiple clients in parallel

- Management of clients within a single dashboard

- Responsive and competent customer service

- Scheduling/Planning of recurring campaigns

- Product roadmap adapted to its time

- Ease of use by laypersons Review collected by and hosted on G2.com.

- Number of professional scenarios to increase Review collected by and hosted on G2.com.

What I appreciate most about ARSEN is how easy it is to implement and use across our team. The phishing simulations are realistic but not overwhelming, which makes training engaging without causing frustration. It's a seamless tool that fits into our workflow without disrupting daily operations. Plus, it’s effective at raising awareness, with employees genuinely learning from each simulation and becoming more vigilant over time. Review collected by and hosted on G2.com.

About Arsen : no major issues to report. Review collected by and hosted on G2.com.

ARSEN is pragmatic and agile regarding partners needs. Review collected by and hosted on G2.com.

I'm still looking, but nothing comes to my mind. Review collected by and hosted on G2.com.