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Apache Answer Reviews & Product Details

Apache Answer is a scalable, open-source Q&A platform designed to centralize knowledge and streamline support for communities of any size. Whether you’re building a public community forum, an internal help center, or a private knowledge base, Apache Answer delivers: **All-in-One Q&A Engine** - Ask, answer, and moderate with a single intuitive interface - Threaded discussions, upvoting, and reputation scoring **Enterprise-Grade Scalability** - Easily supports hundreds to hundreds of thousands of concurrent users - Deploy on-premises or in any cloud environment (AWS, Azure, GCP) **Flexible Customization & Integration** - Fully themable via Bootstrap-based templates - RESTful API and webhooks for connecting third-party apps **Advanced Knowledge Management** - Tagging and full-text search for rapid content discovery - Auto-moderation tools **Security & Compliance** - Role-based access control, audit logging, and GDPR-ready privacy settings - Containerized deployment for isolated environments With Apache Answer, teams transform scattered conversations into a living repository of expertise—reducing support tickets, accelerating onboarding, and empowering your community to find the right answer in seconds.

Seller

Apache

Languages Supported

German, English, French, Italian, Japanese, Portuguese, Spanish, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Product Description

Apache Answer is an open-source software that allows teams to create and manage a question-and-answer (Q&A) platform. Whether you need an internal knowledge base for your team, an external customer support center, or a space for your online community to connect, Apache Answer makes it happen with the features that are just right. Q&A: Ask, answer, and connect with others in one place. Customization: Tailor the appearance to meet your identity. Content Management: Use tags to weave the content into a knowledge web. Engagement: Users can earn recognition with contributions and unlock privileges in the community. Plugins: Extend the features with official plugins built by the community. You and your community members are always in a good company. The best part is, it's free, and you own it.

Overview by

Anne Zhu

Top-Rated Alternatives

Stack Overflow Internal

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Apache Answer Media

Apache Answer Demo - Home Page (Desktop)

Home page of Apache Answer

Apache Answer Demo - Post Page (Desktop)

Post page in Apache Answer

Apache Answer Demo - User Page (Desktop)

User profile in Apache Answer

Post page of Apache Answer

Apache Answer Reviews (21)

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Suresh H.

Software Developer Engineer

Small-Business (50 or fewer emp.)

5/26/2024

"How is used Apache Answer"

4.5/5

What do you like best about Apache Answer?

The thing which i liked about it is that it is simply very organized, and it is the reason I have to hunt less on websites like StackOverflow, it most of the times quickly resolves my issues. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

I found really difficult while integrating it, means they tell integration as a feature but for me it was so confusing , so finally I have to drop the idea and rather use it directly then any integration. Review collected by and hosted on G2.com.

K J.

SRE

Small-Business (50 or fewer emp.)

5/3/2024

"How I used Apache Answer"

4/5

What do you like best about Apache Answer?

I liked its organizing power very much, after using this I have to use very little Stack Overflow and it helps me very fast to get answers to my questions. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

The thing which is disliked about it is the integration feature, they claim it as a feature but it is very confusing to integrate with other software. That's I have to directly use this without any other integration. Review collected by and hosted on G2.com.

What problems is Apache Answer solving and how is that benefiting you?

There are numerous problems which are solved by it the one which I use daily is for the syntax-related issues. Also it has helped me sometimes to improve my business logic which again becomes a game changer for me in the office. But now our team is thinking to go ahead with other alternative due to its integration issue. Review collected by and hosted on G2.com.

Diwakar T.

Software Developer

E-Learning

Mid-Market (51-1000 emp.)

5/6/2024

"Q&A And Knowledge Sharing Platform For Teams"

3.5/5

What do you like best about Apache Answer?

The Interface is very simple any new person can adapt very easily. Due to tags and search function we can find our relevant answers in very less time. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

Apache answer is still under development due to which some features are not completely functional.

Talking about interface, it is simple but UI is also not that much good and attractive. Review collected by and hosted on G2.com.

Kiran M.

HR Manager

Mid-Market (51-1000 emp.)

4/18/2024

Business partner of the seller or seller's competitor, not included in G2 scores.

"Apache Answer review"

5/5

What do you like best about Apache Answer?

Its a very good platform. It keeps me updated. I can exchange my views with others and helps me in brand building. It is easy to use. Its implementation is also easy. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

Nothing to dislike about it. I dont have any problem Review collected by and hosted on G2.com.

Enne K.

Internal Consultant

Small-Business (50 or fewer emp.)

4/16/2024

"Productivity"

5/5

What do you like best about Apache Answer?

I love how easily I can build a Q&A platform which no other platform allows. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

I dislike the amount of hoops I have to jump through to do it. Review collected by and hosted on G2.com.

Keith T.

Small Business Owner

Small-Business (50 or fewer emp.)

4/25/2024

"Apache Answer is a forum software tailored for Questions/Answers"

4/5

What do you like best about Apache Answer?

It is versatile; the software may be used as a general community forum, Q&A host, wiki, or knowledgebase. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

The UI appears a little bland and dated. Review collected by and hosted on G2.com.

Rahul G.

Web Developer

Information Technology and Services

Small-Business (50 or fewer emp.)

4/17/2024

"Best Q&A creating platform"

5/5

What do you like best about Apache Answer?

I like its simple UI which is not too complex like others and also we are able to create question & answer platform with ease, whatever we have in our mind related to tech can be easily done. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

I dislikes its documentation which is not user friendly and complex to follow. Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

5/16/2024

"Apache Answers : My Honest Experience"

4.5/5

What do you like best about Apache Answer?

What I really like about Apache Answer is that it streamlines question posting and answer submission which makes it effortless for users to contribute to the knowledge base and others to get help from it. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

With many pros Apache Answers comes with cons too, some of them for me was the learning curve being a new user. Also the search can be improved to provide better user experience. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

4/17/2024

"My Experience of using Apache Answer"

4/5

What do you like best about Apache Answer?

Apache asnwer is simply very organized, it is the reason nowadays I have to scroll on StackOverflow very less and it quickly helps to get answers to my questions. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

Apache Answer tells integretion as thier feature, but I found it very confusing while integerating with some on my present softwares , hence I have to dropthe idea to integreate and simply used it. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/14/2024

"Apache Answer : Look at it's Potential"

4.5/5

What do you like best about Apache Answer?

I really liked the centralized knowledge hub it provides for all question. It eliminates the search for different sources for answers. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

Apache Answer is still in development phase, so the functionalities are limited. Also as the answers are contributed by users, so it can be biased. Review collected by and hosted on G2.com.