--- title: Amazon ElastiCache Reviews meta\_title: 'Amazon ElastiCache Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Amazon ElastiCache works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: NoSQL Databases url: https://www.g2.com/categories/nosql-databases --- ### Amazon ElastiCache Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users note the **cost efficiency** of alternatives to AWS, highlighting significant savings with better performance. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292596&qs=pros-and-cons#reviews) Users highlight the **poor customer support** from AWS, feeling neglected amidst critical security issues and high costs. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292600&qs=pros-and-cons#reviews) Users love the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times effectively. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460008&qs=pros-and-cons#reviews) Users value the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460032&qs=pros-and-cons#reviews) Users appreciate the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460015&qs=pros-and-cons#reviews) Users criticize the **high costs** of Amazon ElastiCache, suggesting better value alternatives like GCP. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292620&qs=pros-and-cons#reviews) Users face **downtime issues** when scaling large Redis clusters, requiring careful planning and rebalancing efforts. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2459997&qs=pros-and-cons#reviews) Users find Amazon ElastiCache **unreasonably expensive** for the lack of support and value compared to alternatives. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292613&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** from Amazon ElastiCache, leading them to seek alternatives like GCP. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292610&qs=pros-and-cons#reviews) Users struggle with **scaling issues** in large Redis clusters, often requiring downtime and careful rebalancing efforts. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460043&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Amazon ElastiCache ##### 1. Cost Efficiency Users note the **cost efficiency** of alternatives to AWS, highlighting significant savings with better performance. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292596&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you like about Amazon ElastiCache? They offere verything at overpriced cost we did Elastic Serach hosting 10K a month moved away from aws cost is 800 a month at better perfomance, someo ##### 2. Customer Support Users highlight the **poor customer support** from AWS, feeling neglected amidst critical security issues and high costs. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292600&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you like about Amazon ElastiCache? They offere verything at overpriced cost we did Elastic Serach hosting 10K a month moved away from aws cost is 800 a month at better perfomance, someo ##### 3. Low Latency Users love the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times effectively. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460008&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you like about Amazon ElastiCache? What I like most about Amazon ElastiCache is its extremely low-latency performance. It noticeably improves application response times by offloading fr ##### 4. Performance Users value the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460032&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you like about Amazon ElastiCache? What I like most about Amazon ElastiCache is its extremely low-latency performance. It noticeably improves application response times by offloading fr ##### 5. Performance Efficiency Users appreciate the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460015&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you like about Amazon ElastiCache? What I like most about Amazon ElastiCache is its extremely low-latency performance. It noticeably improves application response times by offloading fr ### 5 Cons or Disadvantages of Amazon ElastiCache ##### 1. Cost Issues Users criticize the **high costs** of Amazon ElastiCache, suggesting better value alternatives like GCP. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292620&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you dislike about Amazon ElastiCache? If you like to pay 10X more for nothing, get no support or pay for a support that goes in circle go for AWS.... we moved to GCP instead which is 10X b ##### 2. Downtime Issues Users face **downtime issues** when scaling large Redis clusters, requiring careful planning and rebalancing efforts. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2459997&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you dislike about Amazon ElastiCache? Scaling large Redis clusters isn’t always seamless; it can require planning for downtime or doing careful rebalancing, especially when you’re dealing ##### 3. Expensive Users find Amazon ElastiCache **unreasonably expensive** for the lack of support and value compared to alternatives. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292613&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you dislike about Amazon ElastiCache? If you like to pay 10X more for nothing, get no support or pay for a support that goes in circle go for AWS.... we moved to GCP instead which is 10X b ##### 4. Poor Customer Support Users express frustration with **poor customer support** from Amazon ElastiCache, leading them to seek alternatives like GCP. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292610&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you dislike about Amazon ElastiCache? If you like to pay 10X more for nothing, get no support or pay for a support that goes in circle go for AWS.... we moved to GCP instead which is 10X b ##### 5. Scaling Issues Users struggle with **scaling issues** in large Redis clusters, often requiring downtime and careful rebalancing efforts. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460043&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you dislike about Amazon ElastiCache? Scaling large Redis clusters isn’t always seamless; it can require planning for downtime or doing careful rebalancing, especially when you’re dealing ## Top-Rated Alternatives [ ![Redis Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b624d42a784bb40d2b0528f290f48a34/redis-cloud.svg "Redis Cloud") Redis Cloud 4.6/5(44) ](https://www.g2.com/products/redis-cloud/reviews) [ ![SAP HANA Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b5f8f986beca96ab0027c693ee762fb9/sap-hana-cloud-2025-10-01.svg "SAP HANA Cloud") SAP HANA Cloud 4.3/5(621) ](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) [ ![ScyllaDB](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_25a77281cf6759eb3923a50b7b0110b2/scylladb.png "ScyllaDB") ScyllaDB 4.5/5(429) ](https://www.g2.com/products/scylladb/reviews) [ View All Alternatives ](https://www.g2.com/products/amazon-elasticache/competitors/alternatives) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/26/2018 "Good trade off of just works and customizable" 5/5 What do you like best about Amazon ElastiCache? Turnkey solution with good documentation Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Some locked controlled parameters and no plugin support Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Primary storage with replication and small data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Small-Business (50 or fewer emp.) 7/13/2018 "Easy, Managed Redis" 5/5 What do you like best about Amazon ElastiCache? The ease of set up and configuration while being a managed service. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Sometimes the AWS console interface is klunky and confusing. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Lightning-fast in-memory key-value store in a managed AWS environment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 5/17/2018 "Redis but hosted on AWS, yes please" 5/5 What do you like best about Amazon ElastiCache? ElasticCache is basically just a drop in place replacement for redis or memcached. We use it where ever we can tolerate the network latency. Excellent product Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Network latency can be a little slow for our use cases, we expect our caches to be lightning fast. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? AWS hosting redis instead of us is one less headache to worry about. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Enterprise (\> 1000 emp.) 7/27/2018 "Good one in Today's market." 5/5 What do you like best about Amazon ElastiCache? The most great feature is web service that makes it easy to deploy, operate, and scale an in-memory data store or cache in the cloud. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? None. Product and features are very great. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Now we can fully managed in-memory data store and cache service. We are using full features of this product. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Small-Business (50 or fewer emp.) 7/26/2018 "Each to spin Redis cache instance" 4/5 What do you like best about Amazon ElastiCache? It provides high availability and replications of Redis instance, with easy to use ElastiCache management console Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? No ElastiCache Memcached Cluster Client for JavaScript and Python, currently it only supports Java, C# and Php. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? We use Amazon ElastiCache - Redis to cache API response's json data. It reduced user experienced app latency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") CR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/24/2018 "Excellent for my business" 5/5 What do you like best about Amazon ElastiCache? Its very user friendly for people who are not technologically intelligent Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? there is nothing to dislike about this product. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? It helps me keep my business in line. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 1/16/2018 "Simple Setup, Easy to Use, but Memcache Client Selection Somewhat Limited" 4.5/5 What do you like best about Amazon ElastiCache? Extremely easy setup; Scalable; Integrated with AWS API; Supports both Redis and Memcache; Can perform backups with Redis Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? When using with Memcache, if your cluster contains more than one node, you need to extend your memcache client to support the "Auto Discovery" of nodes. This would be fine, but Amazon only officially supports .NET, Java and PHP. There is unofficial support in other languages via open source packages (or you can code your own), but this aspect can be tricky to set up. Review collected by and hosted on G2.com. Recommendations to others considering Amazon ElastiCache: Get it. Amazon will do everything for you and there are no real drawbacks from from switching. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Providing in-memory caching to reduce disk/CPU intensive queries and increase web app responsiveness. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Fernando H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando H.") FH Fernando H. Lead Software Engineer Small-Business (50 or fewer emp.) 12/15/2017 "Easy to configure and fast access to data" 4/5 What do you like best about Amazon ElastiCache? Simple and fast access to key/value data, as well as score and rank system. You can setup a new in-memory database in minutes. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Not easy to setup external access to the database if your consumer application is not running inside the Amazon Web Services infrastructure. Review collected by and hosted on G2.com. Recommendations to others considering Amazon ElastiCache: Best solution if your consumer applications are running in Amazon WebServices too. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Cache, temporarily data, message queue, non persistent data, in memory database. Review collected by and hosted on G2.com. 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