--- title: Amazon ElastiCache Reviews meta\_title: 'Amazon ElastiCache Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Amazon ElastiCache works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: NoSQL Databases url: https://www.g2.com/categories/nosql-databases --- ### Amazon ElastiCache Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users note the **cost efficiency** of alternatives to AWS, highlighting significant savings with better performance. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292596&qs=pros-and-cons#reviews) Users highlight the **poor customer support** from AWS, feeling neglected amidst critical security issues and high costs. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292600&qs=pros-and-cons#reviews) Users love the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times effectively. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460008&qs=pros-and-cons#reviews) Users value the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460032&qs=pros-and-cons#reviews) Users appreciate the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460015&qs=pros-and-cons#reviews) Users criticize the **high costs** of Amazon ElastiCache, suggesting better value alternatives like GCP. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292620&qs=pros-and-cons#reviews) Users face **downtime issues** when scaling large Redis clusters, requiring careful planning and rebalancing efforts. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2459997&qs=pros-and-cons#reviews) Users find Amazon ElastiCache **unreasonably expensive** for the lack of support and value compared to alternatives. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292613&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** from Amazon ElastiCache, leading them to seek alternatives like GCP. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292610&qs=pros-and-cons#reviews) Users struggle with **scaling issues** in large Redis clusters, often requiring downtime and careful rebalancing efforts. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460043&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Amazon ElastiCache ##### 1. Cost Efficiency Users note the **cost efficiency** of alternatives to AWS, highlighting significant savings with better performance. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292596&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you like about Amazon ElastiCache? They offere verything at overpriced cost we did Elastic Serach hosting 10K a month moved away from aws cost is 800 a month at better perfomance, someo ##### 2. Customer Support Users highlight the **poor customer support** from AWS, feeling neglected amidst critical security issues and high costs. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292600&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you like about Amazon ElastiCache? They offere verything at overpriced cost we did Elastic Serach hosting 10K a month moved away from aws cost is 800 a month at better perfomance, someo ##### 3. Low Latency Users love the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times effectively. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460008&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you like about Amazon ElastiCache? What I like most about Amazon ElastiCache is its extremely low-latency performance. It noticeably improves application response times by offloading fr ##### 4. Performance Users value the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460032&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you like about Amazon ElastiCache? What I like most about Amazon ElastiCache is its extremely low-latency performance. It noticeably improves application response times by offloading fr ##### 5. Performance Efficiency Users appreciate the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460015&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you like about Amazon ElastiCache? What I like most about Amazon ElastiCache is its extremely low-latency performance. It noticeably improves application response times by offloading fr ### 5 Cons or Disadvantages of Amazon ElastiCache ##### 1. Cost Issues Users criticize the **high costs** of Amazon ElastiCache, suggesting better value alternatives like GCP. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292620&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you dislike about Amazon ElastiCache? If you like to pay 10X more for nothing, get no support or pay for a support that goes in circle go for AWS.... we moved to GCP instead which is 10X b ##### 2. Downtime Issues Users face **downtime issues** when scaling large Redis clusters, requiring careful planning and rebalancing efforts. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2459997&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you dislike about Amazon ElastiCache? Scaling large Redis clusters isn’t always seamless; it can require planning for downtime or doing careful rebalancing, especially when you’re dealing ##### 3. Expensive Users find Amazon ElastiCache **unreasonably expensive** for the lack of support and value compared to alternatives. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292613&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you dislike about Amazon ElastiCache? If you like to pay 10X more for nothing, get no support or pay for a support that goes in circle go for AWS.... we moved to GCP instead which is 10X b ##### 4. Poor Customer Support Users express frustration with **poor customer support** from Amazon ElastiCache, leading them to seek alternatives like GCP. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292610&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you dislike about Amazon ElastiCache? If you like to pay 10X more for nothing, get no support or pay for a support that goes in circle go for AWS.... we moved to GCP instead which is 10X b ##### 5. Scaling Issues Users struggle with **scaling issues** in large Redis clusters, often requiring downtime and careful rebalancing efforts. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460043&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you dislike about Amazon ElastiCache? Scaling large Redis clusters isn’t always seamless; it can require planning for downtime or doing careful rebalancing, especially when you’re dealing ## Top-Rated Alternatives [ ![Redis Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b624d42a784bb40d2b0528f290f48a34/redis-cloud.svg "Redis Cloud") Redis Cloud 4.6/5(44) ](https://www.g2.com/products/redis-cloud/reviews) [ ![SAP HANA Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b5f8f986beca96ab0027c693ee762fb9/sap-hana-cloud-2025-10-01.svg "SAP HANA Cloud") SAP HANA Cloud 4.3/5(621) ](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) [ ![ScyllaDB](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_25a77281cf6759eb3923a50b7b0110b2/scylladb.png "ScyllaDB") ScyllaDB 4.5/5(429) ](https://www.g2.com/products/scylladb/reviews) [ View All Alternatives ](https://www.g2.com/products/amazon-elasticache/competitors/alternatives) ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") UA Verified User in Airlines/Aviation Small-Business (50 or fewer emp.) 11/23/2021 "Fast, fully managed, scalable" 4/5 What do you like best about Amazon ElastiCache? Set up speed, scalability, management console, and logging. Good experience overall in production. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Nothing really to dislike as pricing is actually for the underlying resources. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Database schema cache, standard application caching usage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") CI Verified User in Information Services Enterprise (\> 1000 emp.) 12/29/2021 "Amazon ElastiCache" 4/5 What do you like best about Amazon ElastiCache? Amazon ElastiCache is a fully managed caching service provided by AWS; It is compatible with Redis and Memcached Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? No such dislikes for this service as of now Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? By using this coaching service, we have optimized the performance of Databases and Applications for end users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/1/2021 "Good service if you need to use managed Redis and are on the AWS Cloud." 4/5 What do you like best about Amazon ElastiCache? The service worked reliably. I never had issues with Redis downtime with a four-node cluster that was heavily used. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? I would say price, but it does vary what kind of usage the services using Elasticache need. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? I had to cache importing data and API responses which Elasticache handled well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Igor Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Igor Z.") IZ Igor Z. Senior DevOps Manager Enterprise (\> 1000 emp.) 7/20/2021 "Good service for SW cache" 5/5 What do you like best about Amazon ElastiCache? We are using Elastic Cache Redis, and like that, I can use it without managing the infrastructure. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? That I can't get to Elastic Cache Redis logs Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? We use it as SW cache to store temporary information from our PG database Review collected by and hosted on G2.com. Show More 1/18/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 12/10/2021 "Really fast fully managed in memory data storage" 5/5 What do you like best about Amazon ElastiCache? Fully managed cache - we can use the caching without worry to backup or recovery process. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? The cost is high Learning curve - beginners will be find it hard to start with Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Managing real-time boards in memory to reduce latnecy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") CF Verified User in Financial Services Enterprise (\> 1000 emp.) 11/25/2021 "It is great to experience Elasticache. easy to adapt and flexible." 4.5/5 What do you like best about Amazon ElastiCache? cloud infrastructure from AWS, this one is making it easier to access and the implementation makes really easy and centralised. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Costing sometimes might be an issue for starting the things but once we have infra ready, it's good. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Nothing as such. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 1/22/2021 "Boost the performance of our Redis cluster" 4/5 What do you like best about Amazon ElastiCache? Not much modification required to move our existing redis cluster onto the Amazon ElastiCache. What I love the most is Multi-AZ failsafe architecture available to set up our Redis cluster here. Also it is very fast and easy to manage through the AWS console. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Not complaining, but it feels the pricing structure for the usage is pretty high. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Initially we had our redis cluster set up on a single EC2 instance. Since it is a startup we couldn't afford a bigger instance at that time. So everyday during our peak times the instance used to fail due to overload. We had a trial run with moving the redis cluster to Amazon ElastiCache and use the multi-AZ failsafe architecture. Initially it was a 3 node failsafe architecture. Right out of the bat, it was a hit. We immediately moved our production cluster on to it and never got to worry about it any other day. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Maxwell D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maxwell D.") MD Maxwell D. Software Engineer Enterprise (\> 1000 emp.) 1/15/2021 "Excellent Managed in-memory data store service" 4.5/5 What do you like best about Amazon ElastiCache? Easy to set up, resilient and highly available. Option between Redis and Memcached is nice for devs who simply want a read-through cache to sit in front of DB. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Fully Managed is convenient, but sometimes you lose out on some visibility. For example, the Redis slowlog is not easily viewable from the aws console. You have to consistently poll it with a Redis client from say, a Lambda. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Boosting Database performance. Using Redis Pubsub for real-time applications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vishmadeb M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishmadeb M.") VM Vishmadeb M. Manager | IT Infrastructure & Cloud | Technology | Managed Services Mid-Market (51-1000 emp.) 1/19/2021 "Amazon ElastiCache" 5/5 What do you like best about Amazon ElastiCache? Amazon ElastiCache have two Cluster engine. One of redis and another is Memcached. Redis is In-memory data structure store used as database, cache and message broker. ElastiCache for Redis offers Multi-AZ with Auto-Failover and enhanced robustness. And Memcached is High-performance, distributed memory object caching system, intended for use in speeding up dynamic web applications. In location perspective we can chose both Amazon or On-Premise location. Amazon ElastiCache provide date low latenchy date for customer. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Highly Cost for redis Multi-AZ replication. Review collected by and hosted on G2.com. Recommendations to others considering Amazon ElastiCache: For latency & failover purpose its best. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? On-Premise elasticache setup. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abdullah K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdullah K.") AK Abdullah K. Senior DevOps Engineer Small-Business (50 or fewer emp.) 11/8/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Amazon ElastiCache is the best Serverless AWS Managed Caching Service" 5/5 What do you like best about Amazon ElastiCache? The best thing about it is that it is AWS managed and we don't have to manage the server or anything and it also offers high availability. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? It would have been better if a GUI based client on the AWS console is provided to interact with the AWS ElastiCache instance like Memcache or Redis. Review collected by and hosted on G2.com. Recommendations to others considering Amazon ElastiCache: If you can afford a cloud based service for caching that you don't want to manage by yourself and want it to be highly available, then go for Amazon ElastiCache. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? We are using it to cache more frequent data used that needs to be accessed very quickly and using it's highly availablity feature in the production environment to keep things fast and reliable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Database as a Service (DBaaS)](https://www.g2.com/categories/database-as-a-service-dbaas)[Data Replication](https://www.g2.com/categories/data-replication)[Key Value Databases](https://www.g2.com/categories/key-value-databases) ##### Explore More [Which NLP platforms achieve the fastest team adoption after rollout, based on user reviews?](https://www.g2.com/discussions/which-nlp-platforms-achieve-the-fastest-team-adoption-after-rollout-based-on-user-reviews)[Acronis True Image vs Macrium Backup & Restore for cloning a Windows boot drive: which hard drive cloning tool do IT professionals reach for when the job needs to work first time?](https://www.g2.com/discussions/acronis-true-image-vs-macrium-backup-restore-for-cloning-a-windows-boot-drive-which-hard-drive-cloning-tool-do-it-professionals-reach-for-when-the-job-needs-to-work-the-first-time)[Demand Side Platforms](https://www.g2.com/discussions/researching-demand-side-platforms-help-needed) [What JDK runtimes include the best performance monitoring and optimization tools for complex production environments?](https://www.g2.com/discussions/what-jdk-runtimes-include-the-best-performance-monitoring-and-optimization-tools-for-complex-production-environments)[Is SciNote worth committing to long-term as a scientific data management system for pharmaceutical research teams, given the regulatory requirements involved?](https://www.g2.com/discussions/is-scinote-worth-committing-to-long-term-as-a-scientific-data-management-system-for-pharmaceutical-research-teams-given-the-regulatory-requirements-involved%20)[Pros and Cons Details](https://www.g2.com/products/amazon-elasticache/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)