--- title: Amazon ElastiCache Reviews meta\_title: 'Amazon ElastiCache Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Amazon ElastiCache works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: NoSQL Databases url: https://www.g2.com/categories/nosql-databases --- ### Amazon ElastiCache Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users note the **cost efficiency** of alternatives to AWS, highlighting significant savings with better performance. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292596&qs=pros-and-cons#reviews) Users highlight the **poor customer support** from AWS, feeling neglected amidst critical security issues and high costs. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292600&qs=pros-and-cons#reviews) Users love the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times effectively. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460008&qs=pros-and-cons#reviews) Users value the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460032&qs=pros-and-cons#reviews) Users appreciate the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460015&qs=pros-and-cons#reviews) Users criticize the **high costs** of Amazon ElastiCache, suggesting better value alternatives like GCP. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292620&qs=pros-and-cons#reviews) Users face **downtime issues** when scaling large Redis clusters, requiring careful planning and rebalancing efforts. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2459997&qs=pros-and-cons#reviews) Users find Amazon ElastiCache **unreasonably expensive** for the lack of support and value compared to alternatives. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292613&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** from Amazon ElastiCache, leading them to seek alternatives like GCP. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292610&qs=pros-and-cons#reviews) Users struggle with **scaling issues** in large Redis clusters, often requiring downtime and careful rebalancing efforts. [(1 mentions)](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460043&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Amazon ElastiCache ##### 1. Cost Efficiency Users note the **cost efficiency** of alternatives to AWS, highlighting significant savings with better performance. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292596&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you like about Amazon ElastiCache? They offere verything at overpriced cost we did Elastic Serach hosting 10K a month moved away from aws cost is 800 a month at better perfomance, someo ##### 2. Customer Support Users highlight the **poor customer support** from AWS, feeling neglected amidst critical security issues and high costs. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292600&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you like about Amazon ElastiCache? They offere verything at overpriced cost we did Elastic Serach hosting 10K a month moved away from aws cost is 800 a month at better perfomance, someo ##### 3. Low Latency Users love the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times effectively. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460008&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you like about Amazon ElastiCache? What I like most about Amazon ElastiCache is its extremely low-latency performance. It noticeably improves application response times by offloading fr ##### 4. Performance Users value the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460032&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you like about Amazon ElastiCache? What I like most about Amazon ElastiCache is its extremely low-latency performance. It noticeably improves application response times by offloading fr ##### 5. Performance Efficiency Users appreciate the **extremely low-latency performance** of Amazon ElastiCache, enhancing application response times significantly. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460015&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you like about Amazon ElastiCache? What I like most about Amazon ElastiCache is its extremely low-latency performance. It noticeably improves application response times by offloading fr ### 5 Cons or Disadvantages of Amazon ElastiCache ##### 1. Cost Issues Users criticize the **high costs** of Amazon ElastiCache, suggesting better value alternatives like GCP. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292620&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you dislike about Amazon ElastiCache? If you like to pay 10X more for nothing, get no support or pay for a support that goes in circle go for AWS.... we moved to GCP instead which is 10X b ##### 2. Downtime Issues Users face **downtime issues** when scaling large Redis clusters, requiring careful planning and rebalancing efforts. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2459997&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you dislike about Amazon ElastiCache? Scaling large Redis clusters isn’t always seamless; it can require planning for downtime or doing careful rebalancing, especially when you’re dealing ##### 3. Expensive Users find Amazon ElastiCache **unreasonably expensive** for the lack of support and value compared to alternatives. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292613&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you dislike about Amazon ElastiCache? If you like to pay 10X more for nothing, get no support or pay for a support that goes in circle go for AWS.... we moved to GCP instead which is 10X b ##### 4. Poor Customer Support Users express frustration with **poor customer support** from Amazon ElastiCache, leading them to seek alternatives like GCP. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2292610&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 0.0/5 "Worst Support in industry and talk about sercurity flaws in AWS..." What do you dislike about Amazon ElastiCache? If you like to pay 10X more for nothing, get no support or pay for a support that goes in circle go for AWS.... we moved to GCP instead which is 10X b ##### 5. Scaling Issues Users struggle with **scaling issues** in large Redis clusters, often requiring downtime and careful rebalancing efforts. [ See 1 mentions ](https://www.g2.com/products/amazon-elasticache/reviews?filters%5Bsentiment_snippet%5D=2460043&qs=pros-and-cons#reviews) See Related User Reviews HS Himanshu S. Mid-Market (51-1000 emp.) 5.0/5 "Amazon ElastiCache: Ultra-Low Latency That Smoothly Handles Traffic Spikes" What do you dislike about Amazon ElastiCache? Scaling large Redis clusters isn’t always seamless; it can require planning for downtime or doing careful rebalancing, especially when you’re dealing ## Top-Rated Alternatives [ ![Redis Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b624d42a784bb40d2b0528f290f48a34/redis-cloud.svg "Redis Cloud") Redis Cloud 4.6/5(44) ](https://www.g2.com/products/redis-cloud/reviews) [ ![SAP HANA Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b5f8f986beca96ab0027c693ee762fb9/sap-hana-cloud-2025-10-01.svg "SAP HANA Cloud") SAP HANA Cloud 4.3/5(620) ](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) [ ![ScyllaDB](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_25a77281cf6759eb3923a50b7b0110b2/scylladb.png "ScyllaDB") ScyllaDB 4.5/5(429) ](https://www.g2.com/products/scylladb/reviews) [ View All Alternatives ](https://www.g2.com/products/amazon-elasticache/competitors/alternatives) ![Sushil Kumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sushil Kumar S.") SS Sushil Kumar S. System Admin Enterprise (\> 1000 emp.) 3/14/2022 "Amazon ElastiCache" 4/5 What do you like best about Amazon ElastiCache? AWS Redis Cache Gives us great performance for our open Source Moodle LMS. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? It is very expensive and difficult to afford in India. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? We couldn't run our LMS without a high-performance cache. We tried a lot with configuring the Redis cache on dedicated hosting on high-end servers but it couldn't deliver the services like AWS Redis Cache. At last, I came in contact with the AWS team and their Elasticache met our requirements of cache. Review collected by and hosted on G2.com. Show More 9/5/2023 Validated ReviewerIncentivizedSource: G2 invite ![Michael C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael C.") MC Michael C. Senior Analyst Engineer Enterprise (\> 1000 emp.) 10/31/2023 "Speedy solution for repeat requests" 5/5 What do you like best about Amazon ElastiCache? It does what it says, response times have improved since implementing. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Not a dislike but you need to understand its use cases and work with it. Things such as static pages are usually best left to cloudfront. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Speed retrival for key requests Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shubham K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham K.") SK Shubham K. Cloud Engineer Enterprise (\> 1000 emp.) 5/18/2023 "Unleashing the Potential of Amazon ElastiCache" 4.5/5 What do you like best about Amazon ElastiCache? The best thing I like about Amazon ElastiCache is that our applications become faster as they store frequently accessed data in a dedicated memory known as a cache. This accelerates fetching data, leading to improved response times for your us. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Using Amazon ElastiCache can lead to additional costs for the resources and data storage it needs. So we need to use it carefully. ElastiCache has a fixed capacity, so it may not perform optimally if your application exceeds the cache size. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Amazon ElastiCache solves the issue of slow database performance by offering a fast and efficient memory-based cache. This helps applications run faster and reduces the time fetching data from databases. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nandakumar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nandakumar G.") NG Nandakumar G. DevOps Engineer Enterprise (\> 1000 emp.) 5/21/2023 "High speed cloudnative in-memory cache" 4/5 What do you like best about Amazon ElastiCache? \* it's compatible with redis and memcached engine \* It supports resource wise access for application data \* Since it supports redis and memcached engine already, we don't have to do heavy refactoring in our code to move from self managed redis/memcached to EC, we can continue using popular opensource clients to connect with EC. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? \* ElastiCache is little bit expensive when compared to other managed caching services, but it makes sense to use EC if all of our infrastructure is in AWS. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? \* EC helped us in increasing the application response time by enabling us to quickly retrieve the data from the cache, without requiring heavy ops. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 11/22/2023 "Amazon ElastiCache" 5/5 What do you like best about Amazon ElastiCache? More storage, integrated cache and good to have open search engine for memory storage. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Nothing as such to highlight here for this product called Amazon elasticache but the deployment and implementation was challenging. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? KVD, helping in data modeling and data type. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Manoj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manoj K.") MK Manoj K. DevOps Engineer Enterprise (\> 1000 emp.) 5/14/2023 "AWS Memory cache service" 4.5/5 What do you like best about Amazon ElastiCache? It is easy to use and compitable with redis which is the most used cache service Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? It is slightly expensive than using the redis directly Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Was able to reduce the turn around time of the application to reach the database instead using mem cache service Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Saravanan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saravanan M.") SM Saravanan M. Software Developer Small-Business (50 or fewer emp.) 8/9/2023 "In Memory datacache in awscloud" 4/5 What do you like best about Amazon ElastiCache? Open source and highly performing in-memory key-value store Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Complexity and costs and limited data structures Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? Mainly for data caching and enabling for fast performing things where dB is not required for fetching data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Namrata Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Namrata Y.") NY Namrata Y. DevOps Automation Engineer Enterprise (\> 1000 emp.) 4/10/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Elastic cache reciew" 5/5 What do you like best about Amazon ElastiCache? The like best about elasticcache are Gaming Caching Session store Real time analytics Geospatial service Querying Gaming to reduce latency bec it has its features Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? Not anything right at the moment. One thing I can tell if it scale based on the usuage rather than manually configuring the. Instances. types............... Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? The main problem that I faced is about latency but due to below features it was resolved Gaming Caching Session store Real time analytics Geospatial service Querying Gaming to reduce latency bec it has its features Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SP Sai Charan P. Small-Business (50 or fewer emp.) 4/14/2023 "Amazon ElastiCache is Amazing" 5/5 What do you like best about Amazon ElastiCache? I have used Amazon ElastiCache in my DevOps project, it really helped me in understanding my web application. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? I don't think I dislike it, it good to use. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? It makes me understand my we applications & storage when comes to database Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vinay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay K.") VK Vinay K. DevOps Engineer Mid-Market (51-1000 emp.) 3/3/2023 "It’s the best for redis cluster. Haven’t faced any performance issues" 5/5 What do you like best about Amazon ElastiCache? Easy to setup and manage the redis cluster. Cross replication is also easy to do for High Availability. Review collected by and hosted on G2.com. What do you dislike about Amazon ElastiCache? I haven't found any dislikes from the elastic ache. Review collected by and hosted on G2.com. What problems is Amazon ElastiCache solving and how is that benefiting you? It is solving our problem to store the session cache across all the kubernetes pods Review collected by and hosted on G2.com. 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