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# Amazon Connect 311 & Non-Emergency Call Automation Pricing Overview

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## Amazon Connect 311 & Non-Emergency Call Automation Pricing Key Insights

Last updated on Apr 09, 2026

* * *

Information about Amazon Connect 311 & Non-Emergency Call Automation pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Amazon Connect 311 & Non-Emergency Call Automation must be conducted with the seller.

Pricing information for Amazon Connect 311 & Non-Emergency Call Automation is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Amazon Connect 311 & Non-Emergency Call Automation must be conducted with the seller.

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## Top-Rated Alternatives

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Agentforce Service (formerly Salesforce Service Cloud)

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## Amazon Connect 311 & Non-Emergency Call Automation Alternatives Pricing

The following is a quick overview of editions offered by other [Contact Center Software](https://www.g2.com/categories/contact-center)

| 

 ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg)

[Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

##### Starter Suite

 | Starting at $25.001 User Per Month | 
The simple CRM suite for marketing, sales, service, and commerce.

- Case Management
- Knowledge Management
- Salesforce Mobile App
- Customizable Reports and Dashboards
- Task Management, Activity Feed
- Lightning App Builder
- AppExchange App Integration

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| 

 ![Nextiva](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png)

[Nextiva](https://www.g2.com/products/nextiva/reviews)

##### Core

 | Starting at $15.001 User Per Month | 
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

- Inbound & Outbound Voice
- Business SMS
- Video Meetings
- Screen share & file share
- Call routing
- Team chat & collaboration 
- Mobile app

[Show More](javascript:void(0);)
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| 

 ![Talkdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png)

[Talkdesk](https://www.g2.com/products/talkdesk/reviews)

##### Talkdesk Express™ | United States & Canada Small Business Exclusive

 | Free25 Licenses Free to Start | 
Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/

- Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses. 

 |

Various alternatives pricing & plans

Pricing information for the above various Amazon Connect 311 & Non-Emergency Call Automation alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

##### Categories on G2

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Contact Center
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