--- title: Alora Home Health Reviews meta_title: 'Alora Home Health Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 79 reviews by the users' company size, role or industry to find out how Alora Home Health works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 79 scale: '5' date_modified: '2026-08-11' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Alora Home Health Reviews **Vendor:** Alora Healthcare Systems **Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 79 ## About Alora Home Health Powered by LivTech, Alora software simplifies how home health, home care, and hospice agencies manage and deliver exceptional care. A complete agency solution optimized for all devices, including smartphones, Alora offers easy clinical documentation for all disciplines. -Processes all payers Medicare, Medicaid in any state, -Ideal for Skilled & Non-skilled care -Handles multiple offices or business lines. Whether your agency is primarily Medicare Certified Home Health care, non-skilled homecare, Personal care, Hospice, or any combination, Alora's award winning suite of home health software solutions is the answer for your agency's productivity and success. With Alora, simple is power. With features built for agency efficiency and flexibility like EVV, Complete clinical documentation, Assessments (OASIS and Non-OASIS), Plan of Care, Offline documentation, AI-enabled feature, built-in EVV, Electronic signature capture and much more, Alora's fully mobile Home Health Software gives you the power to manage your entire agency from the convenience of your pocket, on your mobile device of choice. Learn more about Alora by visiting www.AloraHealth.com or calling us at 1-800-952-8250 ## Alora Home Health Reviews ### 1. Excellent Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Alora Home Health?** When I have issues and/or concerns, Alora customer support always strives hard to help me to the best of their abilities. Their concern towards their clients is genuine and I'm really thankful that our company chose Alora as our EMR system. I also appreciate that Alora is open to suggestions and criticisms. **What do you dislike about Alora Home Health?** There are times when Alora is down and it affects our operations negatively. Also, every day we experience bugs "Something Went Wrong" pops up, negatively impacting our clinicians' charting when seeing patients. There are also some random bugs and glitches that we have to deal with every now and then. Thankfully, Alora's customer support team is quick to address these concerns. They work hand-in-hand with their IT department and I really appreciate that. Finally, there is this one instance where our therapist had to delete one of her notes and recover the other. The task had been made daunting and I feel like it could've been made easier. Also the fax confirmation tracker is sometimes not accurate. I receive calls from referral sources indicating that they have already faxed the referral, but there is a delay in hours (not minutes) for the referral to pop up. Also some of the reports are showin inaccurately (Average Daily Census Report, Profit Loss Claim, etc). These reports are important for us to make business decisions and it would be great if Alora can revisit all the reports available and make sure they're 100% accurate. The Billing Dashboard widget also could be improved by adding filter options. Right now it is including our Home Caregivers and Hospice Offices. So there is a lot showing up in our billing dashboard right now. **Recommendations to others considering Alora Home Health:** Alora Home Health has the best customer support team I could ever wish for. **What problems is Alora Home Health solving and how is that benefiting you?** Tackling PDGM, making everything quite bearable and easy-to-adapt despite the ongoing changes in the home health industry. Also, a lot of features like tracking orders and docs and the lupa threshold especially during PDGM really helped our Agency be on top of all our tasks in order to improve our cash flow efficiency. Right now we're trying to utilize the scheduler more to be able to improve our accuracy and speed with billing. Also we are having issues with SHP integration. I really hope Alora's IT would work with SHP in order to provide more data and make it easier to transmit our OASIS to SHP (not export). Maybe develop a button that we can use to export but not automatically mark it as "exported" in the EMR. ### 2. WONDERFUL STATS **Rating:** 5.0/5.0 stars **Reviewed by:** Felicia A. | Billing Coordinator/payroll, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2021 **What do you like best about Alora Home Health?** The way each rep have the knowledge and the way when ever there is an software issue they arrange meetings to discuss and come up with the solutions to meet our needs **What do you dislike about Alora Home Health?** There is nothing I dislike when ever there is an issue they fixed it, no complains they are the best that is my opinon **What problems is Alora Home Health solving and how is that benefiting you?** CARE GIVERS GPS/GEOFENCING /CLOCK IN AND OUT /NOT COMPLETING DOCS /SCHEDULER/CARECONNECT MONITOR ALL LISTED ISSUES IS BEING RESOLVED AND FIX ED IN A TIMELY MANNER ### 3. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Allie S. | Director Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2021 **What do you like best about Alora Home Health?** Alora is state of the art software on its own, but the service you receive from their support staff is compared to none! I am always amazed at the knowledgeable staff , and their willingness to assist. Pam has been extremely helpful each time we call, we are new uses to the software and she has been patient and resorceful as we go through our learning curve. I dont know how we ever managed our agency without the ALORA software. Learning curves are always hard to manage but with the support you receive from the support / technical team makes this process easier to navigate through. **What do you dislike about Alora Home Health?** there is nothing i dislike about the software, it is user friendly and they have daily trainings that are useful and convenient. **Recommendations to others considering Alora Home Health:** If you dont have Alora there are some many things that you are missing out on, the flexibility of the app, electronic signatures and all the tools that are available have reduced our work by 40% **What problems is Alora Home Health solving and how is that benefiting you?** Scheduling has become a breeze, we now can see where the caregiver is, along with having electroning signatures which is a must in this enviroment. ### 4. Great customer service, great overall performance, user frendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Lia C. | RN, DON/ Administrator., Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2021 **What do you like best about Alora Home Health?** Ease to create Plan of Care plus from OASIS D1 with just one click, POC driven nursing and therapy notes, ability to schedule and track all planned services, detect visit time conflict, easy to track first and second 30 day billing periods with 5 day recert window. Easily capture patient and caregiver signature. With Alora you can check physician NPI/PECOS, track Lupa threshold report. **What do you dislike about Alora Home Health?** I just love this software as a nurse and as a DON. **What problems is Alora Home Health solving and how is that benefiting you?** Electronic billing for all payers, including Medicare Part B. Helps you stay completely paperless. ### 5. Alora love. **Rating:** 4.5/5.0 stars **Reviewed by:** Emily R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2020 **What do you like best about Alora Home Health?** Alora is easy to use and it holds a ton of information in one place. We do all of the computer charting for our patients and all of the scheduling. We also keep all of the employee records in Alora. AloraMail is great because it's HIPPA compliant and we can attached nurses notes for corrections. I love that Alora sends a text to the nurses when they have an AloraMail message to view. Another thing that I like is that Alora is highly customizable. The very best part of Alora is the customer service. They are all outstanding and I almost never have to wait. **What do you dislike about Alora Home Health?** When you want to look at a long list of things like patients or medications you have to select the option to view more than 10 items per page every time you go to that list. So when I'm updating a med list I open one to fix it then go back to the list and either select to see more or remember what page that med was on. I use the pediatric assessment a lot and it's long. It has a lot of pages that I don't use because all of my interventions and goals are in the Plan of Care. It seems like the assessment is modeled after OASIS even the "non-oasis" adult assessment. **What problems is Alora Home Health solving and how is that benefiting you?** The biggest reason we got Alora was to start computer charting for the nurses. As a small company, we started with paper charting then quickly realized we needed a more sustainable system. I chose Alora because I liked the way the nurse notes were organized. It has all of the information is one, easy-to-read, place. VS, I&O, assessment and narrative notes are all together. It also solved a bunch of other problems that I talked about above. ### 6. Very user friendly and detailed software for home health. **Rating:** 5.0/5.0 stars **Reviewed by:** Mehdad I. | Information Technology Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Alora Home Health?** The fact it has a very intuitive dashboard **What do you dislike about Alora Home Health?** The fax feature is a bit expensive. Cost effective fax would be better **Recommendations to others considering Alora Home Health:** Consider the different pricing structures. **What problems is Alora Home Health solving and how is that benefiting you?** I realized im saving alot of time in managing employees with credetialing tracker ### 7. Great experience and helpful support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Alora Home Health?** Alora has great scheduling and charting systems as well as reports for billing and payroll. Overall very easy to use and any time I have an issue support is always a huge help. **What do you dislike about Alora Home Health?** Some of the setting can be complicated but once you figure them out its a breeze. **Recommendations to others considering Alora Home Health:** Don't be afraid to call support, it can be overwhelming learning it all but once you do it is very easy to use. **What problems is Alora Home Health solving and how is that benefiting you?** We are now able to have almost everything we need on one platform so staff does not get stressed having to learn multiple systems. ### 8. It just works **Rating:** 4.5/5.0 stars **Reviewed by:** Michael L. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Alora Home Health?** Being able to keep so many different files and things in one place. Instead of having to dig through physical files to find something. I can easily pull it up in Alora instead of going through lots of paper in drawers. **What do you dislike about Alora Home Health?** Being there is so much in Alora. Sometimes it can get confusing while you are trying to figure things out. Once you learn it, retaining it is not to hard being that it all makes sense in the end. **What problems is Alora Home Health solving and how is that benefiting you?** File keeping for both Nurses and Patients. ### 9. Excellent support and customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Alora Home Health?** User-friendly software. Customer support staff knowledgeable and answers the questions to our satisfaction. Even if there is an unresolved issue, the turnaround time with the solution is short. , Whenever new modules have been added or launched, there is a detailed explanation provided along with it Emails are promptly responded to. Highly customizable software. **What do you dislike about Alora Home Health?** Because the software is highly customizable, it is not easy for nursing staff to grasp the flow. Also, the staff finds it difficult to comprehend to add phrases and parameterize them. Incident Report template is missing. Nurses use communication log to report incidents and they tend to miss important details. **Recommendations to others considering Alora Home Health:** After you have understood the flow of information, you will find it very easy to use. Excellent customer support. Help is always available. Customer Support staff is highly intelligent and knowledgeable. **What problems is Alora Home Health solving and how is that benefiting you?** We are using Alora Home Health as our Electronic medical record, Billing, Alt EVV System. SWe can't run our home health agency without it. ### 10. Amazing Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Melinda M. | Chief Clinical Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Alora Home Health?** I have been in home care for over 25 years and have never seen such comprehensive and supportive customer service. We work with many customer service staff but Terence is by far the most amazing. Alora as an EMR is very thorough and works very well for our field clinicians and our office and support staff. Great product and amazing customer service. They truly listen and make adjustments and enhancements to the system to better the system. **What do you dislike about Alora Home Health?** I do not see a downside to this product. **Recommendations to others considering Alora Home Health:** Great product. **What problems is Alora Home Health solving and how is that benefiting you?** They are wonderful about creating new work flows when the need arises. The customer support staff are so thorough and really educated. The benefit is the amazing customer service staff. ### 11. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Alora Home Health?** They have great customer service. Very good product overall. It is scalable. **What do you dislike about Alora Home Health?** Need occasional guidance with platform if you don't use it frequently. Other than that, great! **What problems is Alora Home Health solving and how is that benefiting you?** Streamlined processes and get work done quicker ### 12. Customer support for scheduling issue **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2020 **What do you like best about Alora Home Health?** The system is intuitive and easy to use. It is easy to navigate and to add and edit documents for each patient. **What do you dislike about Alora Home Health?** It can be frustrating that some fields do not carry over from prior reports as this takes additional time to replicate information when updating files. **Recommendations to others considering Alora Home Health:** This is an easy to use system that users can learn to navigate quickly. The support team at Alora is always available and quick to answer questions and to help troubleshoot any problems. **What problems is Alora Home Health solving and how is that benefiting you?** The ease of use of the commonly used documents (ie: ST note, ST Eval and ST POC) make it easy for me to complete required paperwork during my sessions for point of care documentation. I also save time by not having to re-enter many of the fields that do carry over from prior reports to new reports. ### 13. Excellent program, great team to work with! I can't imagine us ever using anything else! **Rating:** 5.0/5.0 stars **Reviewed by:** Jean V. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2020 **What do you like best about Alora Home Health?** The system offers a powerful suite of tools that every home health care agency must have **What do you dislike about Alora Home Health?** I can't imagine us ever using anything else! **Recommendations to others considering Alora Home Health:** Alora HealthCare is a friendly web-based Company that stays on top of regulatory changes Online and its Web-based training library is comprehensive. Excellent program, always open to feedback and making improvements. Great team to work with! **What problems is Alora Home Health solving and how is that benefiting you?** New team members have been able to learn this system incredibly fast. Scheduling, billing, and invoicing needs are made easier ### 14. My One and Only **Rating:** 5.0/5.0 stars **Reviewed by:** Kati C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Alora Home Health?** I'm able to use Alora for everything I need, it is simple to use and filled with extras. Our field staff love the ease of charting, truly a quick and easy way to get everything you need and be compliant. Not the type of system where you need to go from screen into screen into screen and waste valuable time. I love the customer service and attention I get when I need it, they do not waste my time and make sure my questions are answered. **What do you dislike about Alora Home Health?** I was not a fan of changing from classic to plus, but slowly getting used to it. Had we started in Plus it would've been an easy start though. Habits are hard to break so we were not happy with that requirement to change. All in all we do not have many dislikes. **Recommendations to others considering Alora Home Health:** Definitely worth looking into and seeing the simplicity to Alora. You will not be disappointed with how easy it is to train and roll out. Every time we have a new employee they only have to train on Alora for a few hours and would be able to make visits to patients. Customer service is great whenever you call in, you wont be given tickets like you're used to and will actually be able to talk to someone about your question. **What problems is Alora Home Health solving and how is that benefiting you?** Hoping to solve the EVV issue. We're able to store all electronic records and fax from our Alora screen, which is so nice. A lot of time solving solutions but all for additional fees. I've realized not all charting software's need to be complicated to work with ever since I started using Alora more than 7 years ago. ### 15. Alora Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2020 **What do you like best about Alora Home Health?** Supports both non medical and medical agencies **What do you dislike about Alora Home Health?** The software does not have a way to instantly alert administration if caregivers clock in to their scheduled shift late or not show up at all. You have to look up individual schedules manually **What problems is Alora Home Health solving and how is that benefiting you?** I don't have to purchase multiple softwares to manage both home care and home health ### 16. Desiree helped me a great deal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2021 **What do you like best about Alora Home Health?** Information pulls from one form to another. **What do you dislike about Alora Home Health?** Cannot pull a report to show all Non-skilled assessments **What problems is Alora Home Health solving and how is that benefiting you?** I’m just getting started in Alora. The training videos are helpful. ### 17. My experience!!!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2020 **What do you like best about Alora Home Health?** The go to meetings and the friendly staff **What do you dislike about Alora Home Health?** When the app acts up. Sometimes it doesn’t send a temporary password in the initial email to employees. **Recommendations to others considering Alora Home Health:** Try it! Things are easier for me (Admin) **What problems is Alora Home Health solving and how is that benefiting you?** Billing is much easier and scheduling is quicker with the the reoccurring option😍 ### 18. Excellent Home Health Software made simple for our business. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Alora Home Health?** Alora Home Health's customer service and Help Desk continues to impress our company with their professionalism, courtesy, timely assistance, and thorough knowledge of the software. **What do you dislike about Alora Home Health?** To be honest I do not have any specific dislikes about Alora Home Health software. At times I wish I could click on a specific patient and see everything (all documentation, files, etc.) for this patient at one glance rather than searching in each topic individually. Please know that I am still fairly new to Alora and thus I'm still learning all the ins and outs. **Recommendations to others considering Alora Home Health:** Take a closer look into what Alora Home Health has to offer to those wanting to run a successful business within home health care. The software is very user-friendly, the customer service is second to none, and the overall experience has been exceptional. I would highly recommend that you at least give Alora a chance by setting up a consultation and viewing their software. **What problems is Alora Home Health solving and how is that benefiting you?** Alora Home Health's simplicity helps in the quality and assurance of each patient's electronic records and tracking systems. ### 19. User Friendly, Good Features, Could Use Updates **Rating:** 3.0/5.0 stars **Reviewed by:** Hope C. | HR, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Alora Home Health?** This system is very user friendly and easy to navigate. Customer Service is always very friendly and willing to help. **What do you dislike about Alora Home Health?** System CONSTANTLY is loading. Operates very slow - especially at peak times. The scheduling screen ALWAYS takes forever to load when building recurrences, cutting back on valuable productivity time. Also, we receive multiple Time Out errors due to having a large amount of information within long term patients that we then have to call about repeatedly to have IT resolve before we can access important information - which takes a significant amount of precious time every call. Also, we have requested MANY times that when there are updates to the system, including new features, buttons, layouts, or anything else, we are notified PRIOR to launch so we are prepared to answer any questions that our field staff has when they see it. This NEVER happens. We will get a call about something and then will have to call in and get answers, to then again return the original call to answer the question. This is not only a productivity issue, but also makes us appear unknowledgeable about a system we are requiring our own staff to use. Our emails are on file and used for surveys. This could EASILY be resolved by sending a mass message with daily/weekly updates. **Recommendations to others considering Alora Home Health:** During implementation, DON'T SKIMP. It is simplest to do an overall launch of the entire system, rather than launching certain parts of departments a little at a time. **What problems is Alora Home Health solving and how is that benefiting you?** Allows us to meet EVV requirements for the State of Ohio. Easier than doing everything on paper. ### 20. Friendly and helpful support staff **Rating:** 3.5/5.0 stars **Reviewed by:** Jenny V. | Speech Language Pathologist, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Alora Home Health?** The support team at Alora is always available for questions and help our staff problem solve any issues that arise. The owner and management staff are open to participate in collaborative solutions for our Agency. The interface is easy to navigate and patient files are organized. **What do you dislike about Alora Home Health?** IT issues sometimes have a slow turnover time before solutions are found. Not enough automatic checks to ensure compliance and reduce errors. **Recommendations to others considering Alora Home Health:** Pediatric users may benefit from working together to help improve clinical documentation and IT support for compliance. Alora's customer base is currently adult home healthcare. However, there are some pediatric components. **What problems is Alora Home Health solving and how is that benefiting you?** Point of Care documentation, mileage reimbursement, billing, care coordination. ### 21. User-friendly and fresh interface **Rating:** 5.0/5.0 stars **Reviewed by:** Trina M. | Community Liaison Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2020 **What do you like best about Alora Home Health?** Ease of use and quick navigation. It is not necessary to have technical know-hows using Alora. I just started using it a few weeks ago and it is wonderful, i've tried other softwares before and Alora stand out in terms of interface. **What do you dislike about Alora Home Health?** cant seem to open multiple tabs without Alora being slow, sometimes it is down few minutes a day **What problems is Alora Home Health solving and how is that benefiting you?** digital filing has never been this easy! Now I don't have to worry about missing a document. It uploads very quickly too with an option to even add comments. ### 22. Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Judith W. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Alora Home Health?** The service, the customer service reps are extremely kind and helpful. **What do you dislike about Alora Home Health?** Sometimes I don't receive "call backs" as promised. **Recommendations to others considering Alora Home Health:** User friendly even for those who are technically challenged **What problems is Alora Home Health solving and how is that benefiting you?** The EVV conundrum. I have been informed, by different people, that the State provided system is a nightmare. Alora is "one stop shopping" and service. ### 23. Care First **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Alora Home Health?** I really appreciate the customer service that Alora provides. When I call, I have always received a super fast response from a friendly representative. **What do you dislike about Alora Home Health?** when using alora, sometimes it stalls. Overall the speed is good, but there are definitely days when I wished it moved faster. **Recommendations to others considering Alora Home Health:** I would say its a very user friendly software program that enables our clinicians to complete documentation in a timely manner. **What problems is Alora Home Health solving and how is that benefiting you?** We contacted alora recently regarding an issue with lupa thresholds and they were able to assist us. ### 24. Manager of Clinical of outcomes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Alora Home Health?** excellent customer service and readiness to answer questions as they arrive. **What do you dislike about Alora Home Health?** When the system is slow, causing a delay in my work. **Recommendations to others considering Alora Home Health:** I do not have any further recommendations, other than keeping up with great customer service you always provide. **What problems is Alora Home Health solving and how is that benefiting you?** We are solving problems daily with the Oasis and training. ### 25. be patient! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Alora Home Health?** Alora is really user friendly- once you get used to using it. We experienced a lot of growing pains, but are overall pleased with the system. **What do you dislike about Alora Home Health?** Some features that would be helpful (example: seeing the total number of hours scheduled for a certain time period) and haven't been added, despite multiple requests. **What problems is Alora Home Health solving and how is that benefiting you?** We have become much more efficient in our scheduling and record keeping since we started using Alora. ### 26. Alora HHA Software **Rating:** 1.0/5.0 stars **Reviewed by:** Jesse D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Alora Home Health?** Easy for clinicians. On line documentation is simple **What do you dislike about Alora Home Health?** Poor reports. No hard close. Cannot quantify revenue. Billing module has no check and balances. QI/QA is poor **Recommendations to others considering Alora Home Health:** Do your diligence **What problems is Alora Home Health solving and how is that benefiting you?** None ### 27. Alora Home Health review **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda G. | Clinical Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2019 **What do you like best about Alora Home Health?** I like Alora in light of the fact that it tends to be get to fundamentally from any gadget that has web get to. You can get the downloaded variant, or you can utilize the online internet browser form that is additionally cell phone good which is immaculate in times when you have to get to tolerant records yet don't have a PC close-by. **What do you dislike about Alora Home Health?** it's a great program, Honestly, I can't think of much I don't like about Alora Home Health. **Recommendations to others considering Alora Home Health:** Do not hesitate to acquire this product if you want your company to exponentially improve the service it provides to its customers. **What problems is Alora Home Health solving and how is that benefiting you?** Alora assists with sorting out everything a Home Healthcare activity needs to process in multi day of business. The most critical advantage while utilizing this product was the capacity to facilitate many patient and clinician plans successfully. ### 28. Good, but not great **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Alora Home Health?** I like Alora because it can be access basically from any device that has internet access. You can get the downloaded version, or you can use the online web-browser version that is also mobile device compatible which is perfect in times when you need to access patient files but do not have a computer nearby. **What do you dislike about Alora Home Health?** The server tends to go offline a lot and sometimes it is frustrating to not be able to access important patient documents and files **Recommendations to others considering Alora Home Health:** Alora Home Health is a really great software that has many different options based on the company needs. The only downside is that it's a little complicated to get to certain features or pages of a patient's chart, and it opens each link in a new tab. It's pretty user friendly once you figure out where everything is hiding in the program, but can be frustrating to deal with when the server is offline and you are not able to access the documents or schedule that you need for patients or nurses. I really like the software a lot, but think that there could be some changes made that would make it even more user-friendly. **What problems is Alora Home Health solving and how is that benefiting you?** The biggest problem we've solved is that we have access to all files at all times which is helpful as case managers since we're required to be on-call 24/7 for our patients. The second benefit is that it keeps all of our documentation, orders, and faxes in one place. ### 29. Outdated **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2018 **What do you like best about Alora Home Health?** The month view on the scheduler functoin is extremely efficient for creating and maintaining schedules. It has the ability to send electronic faxes as well, which saves a lot of time **What do you dislike about Alora Home Health?** The program is slow. The faxes cannot be traced accurately. Documents sent electronically have to be uploaded and manually updated in terms of sent received tracking. The software slows down and often shuts down. There are outages at times. Moving appointment times in the scheduler can become extremely finicky. **Recommendations to others considering Alora Home Health:** I don't think there are any better alternatives, a lot of the healthcare software is extremely outdated. The industry as a whole is trailing behind in terms of modern tech and software progress. **What problems is Alora Home Health solving and how is that benefiting you?** Alora helps with organizing everything a Home Healthcare operation needs to process in a day of business. The most significant benefit while using this software was the ability to coordinate hundreds of patient and clinician schedules effectively. ## Alora Home Health Discussions - [What is the best home health software?](https://www.g2.com/discussions/what-is-the-best-home-health-software) - 1 comment - [View Alora Home Health pricing details and edition comparison](https://www.g2.com/products/alora-home-health/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A12%3A51+-0500&secure%5Bsession_id%5D=25e31d2b-82f4-4b0c-8308-47ef2eaa3d6a&secure%5Btoken%5D=b55d8b4f2b3c856aa767177c6e73a42e99ad41cb25ec3228a2cc08d82ec9bf31&format=llm_user) ## Alora Home Health Integrations - [Waystar](https://www.g2.com/products/waystar/reviews) ## Alora Home Health Features **Administrative** - Time Tracking and Scheduling - Agency Management - Mobile App - Data Exchange - EHR Integration - Claims Management - Referral Management - Patient Records Management - Appointment Management - Medication Management - Assessment Management - Communication Management - Insurance Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Task Management - Knowledge Base Management - Workflow Management - Care Plan Management - Client Management - Records Management - Invoice Management - Forms Management - Real-Time Data - Task Scheduling - Activity Tracking **Value-Based Care** - Clinical Charting - Electronic Visit Verification (EVV) - Carer Coordination - Point of Care - For Long Term Care - Geriatric Care **Additional Functionality** - Chat/Messaging - Employee Portal - Activity Dashboard - Reminders - AI Copilot - Customizable Forms - Multi-Location - Telemedicine - GPS - API - Reporting & Statistics - Monitoring - Mobile Access - Visit Verification - Electronic Signature - Billing & Invoicing - Clock In/Out - Client Portal - HIPAA Compliant - Generative AI - Customizable Reports - Real-Time Notifications - Real-Time Reporting - Time Tracking by Client - Mobile Alerts ## Top Alora Home Health Alternatives - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - 4.7/5.0 (233 reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - 4.4/5.0 (140 reviews) - [Axxess Home Health](https://www.g2.com/products/axxess-axxess-home-health/reviews) - 3.9/5.0 (97 reviews)