I appreciate their expertise in setting up our system and being able to answer questions we have. They have been pretty quick to respond when we need to ask them something, and they are always sending helpful information. They've also helped in setting up and supporting our Sage Intacct instance, which essentially serves as the accounting system for our firm. This support has streamlined a little bit of the accounting processes. Overall, I would rate my likelihood to recommend Alliance Solutions Group to a colleague as 10. Review collected by and hosted on G2.com.
I feel that there could be more clarity upfront about how their support subscription works, especially since we downgraded because we weren't really needing that much support. It would be beneficial for smaller companies to understand this from the beginning. Review collected by and hosted on G2.com.