Descartes Aljex Reviews & Product Details

The integration with Highway provides an extra layer of security and efficiency, allowing for the swift, automated syncing and updating of verified carriers with minimal manual input. Review collected by and hosted on G2.com.

While generally considered user-friendly, some specific functionalities, like the split-screen option, reportedly don't work as smoothly as expected. Review collected by and hosted on G2.com.

I really appreciate some of the newer improvements in Descartes Aljex. The interface feels faster and more intuitive, and the visibility into carrier compliance has become even more reliable. The system’s automation—especially around carrier onboarding, document tracking, and alerts—has noticeably improved my workflow. Overall, it continues to make managing freight smoother, smarter, and more efficient. Review collected by and hosted on G2.com.

I’ve been using Aljex for quite some time, and one thing that has always stood out is how little support I’ve ever needed. The system has been straightforward, reliable, and intuitive enough that I’ve never had to reach out for help. That alone speaks volumes about the software’s design and usability.

In terms of dislikes, I honestly can’t think of any major issues. My experience has been largely positive, and the platform has consistently delivered what I need without creating unnecessary complications. While there is always room for any software to grow or add new features, Aljex has been solid and dependable in my workflow. Review collected by and hosted on G2.com.

I like how user-friendly and efficient Descartes Aljex is; it makes managing loads, tracking shipments, and communicating with carriers easy without needing extra steps. The customizable workflows and automation features save our team a significant amount of time, especially with repetitive tasks like updating statuses or generating documents. The intuitive layout makes it easy for our team to navigate the system quickly, which reduces training time and errors. Customizable workflows let us tailor processes to match how our brokerage operates, enhancing our workflow. The onboarding process was straightforward, requiring minimal complicated configurations, and the support team provided helpful guidance to set everything up smoothly. Review collected by and hosted on G2.com.

One thing that could be improved in Descartes Aljex is the speed at which loads post on the load boards. There are times when it takes longer than expected for a load to show up, which can slow down our ability to cover freight quickly. Faster or more consistent posting times would definitely help streamline our workflow and improve our response time with carriers. Review collected by and hosted on G2.com.

The best thing about this software is that we can easily fill up the carrier and customer details and add up all the shipment details and make it a load in aljex. It gives a specific load/pro# to the shipment by which it becomes easy for me to track specific shipment. Review collected by and hosted on G2.com.

The only thing that I dislike about this platform is that it needs special technician for a new user to get adapt to all its features Review collected by and hosted on G2.com.

It is really very easy to use the rate feature and calculate the freight amount using terms like TON (inbuilt feature). This is something new I learned while working on Aljex. I do a lot of loads where we need to charge the customer and pay the carriers as per TON. Just enter total weight in LBS and you are done! Its so easy. Thank you. Review collected by and hosted on G2.com.

Sometimes the macropoint tracking is not working; but rest everything is so smooth, I just love working on Aljex Review collected by and hosted on G2.com.

It allows us to create spot loads which helps us to reach more carriers and cover our loads more effeciently at a very fair price. It also helps us to keep a track of our customers invoices and loads. Review collected by and hosted on G2.com.

Yes they can integrate with other tracking softwares which are more accurate. Review collected by and hosted on G2.com.

Its simplicity and ease of use, along with an intuitive interface, make it robust. Review collected by and hosted on G2.com.

The tracking feature could use some improvement, as updates currently arrive every 20 minutes. If live tracking were available and we had the option to share it directly with our customers, the entire process would be much smoother. Review collected by and hosted on G2.com.

Integration with other softwares has been a great update. Macropoint tracking added to the software is very accurate and convenient. Looking forward to many more years of up to date service from Aljex. Review collected by and hosted on G2.com.

Sadly the glitches still exists. But the team is quick to respond to any shortcomings of the software so not a major setback. Review collected by and hosted on G2.com.

Many users praise the interface as intuitive and simple to navigate compared with competitors. Review collected by and hosted on G2.com.

A few users mention occasional slow performance, particularly with larger datasets or complex tasks. Review collected by and hosted on G2.com.

It is good for Logistics, invoicing, maintaining customer and carriers data etc. Review collected by and hosted on G2.com.

Many times it is very slow down, hanging problem Review collected by and hosted on G2.com.