---
title: AI Ügyintéző Reviews
meta_title: 'AI Ügyintéző Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how AI Ügyintéző works for a business like yours.
date_modified: '2026-09-19'
parent_category:
  name: AI Agents
  url: https://www.g2.com/categories/ai-agents
---


# AI Ügyintéző Reviews
**Vendor:** BerényiSoft Kft.  
**Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
## About AI Ügyintéző
AI Ügyintéző (AI Agent) is an AI-powered virtual customer service assistant with a lifelike 3D avatar that talks, understands and responds in a natural voice and in multiple languages – 24/7, serving several customers at once. It combines a traditional text chat AI with voice-based conversation, so customers can handle their inquiries by speaking, typing, via touchscreen or microphone. Key features: - Lifelike 3D avatar with custom branding and personalized design matching your corporate identity - Voice-based dialogue and text chat in one system - Multilingual communication, configured to your needs - Answers questions, books appointments, informs about products and services, and supports sales - Real-time integration with CRM, ERP and other business systems – customer data, bookings and orders are recorded automatically, without manual data entry - Built-in SlideShow to present products, services and promotions visually - Optional face recognition to identify returning customers and offer personalized information (activated only with consent, in line with GDPR and the EU AI Act) - Touchscreen kiosk and microphone interaction Typical use cases: digital reception, interactive customer desk, physical information point (stores, bank branches, clinics, municipalities, exhibitions) and embedded virtual customer service on websites. Every deployment is custom-built by BerényiSoft Kft. and starts with a free 15-minute online demo; operating costs are a fraction of a minimum-wage salary. Pricing is quote-based, depending on features, number of languages, branding and integrations.






- [View AI Ügyintéző pricing details and edition comparison](https://www.g2.com/products/ai-ugyintezo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-19+04%3A22%3A36+-0500&secure%5Bsession_id%5D=6599d621-b7f2-4b7a-a367-08c8501eb45d&secure%5Btoken%5D=018a4549812121e18faeb8b9ea2876fe31653ad2e888b6fec84ffe41f4f2707e&format=llm_user)

## AI Ügyintéző Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Dashboard**
- Dashboard

**Speech Recognition**
- Speech Recognition

**Compliance Management**
- Compliance Management

**Autonomous Task Execution**
- Autonomous Task Execution

**Sentiment Analysis**
- Sentiment Analysis

**Data Security**
- Data Security

**Third-Party Integration**
- Third-Party Integration

**Human-in-the-loop (HITL)**
- Human-in-the-loop (HITL)

**Agentic Task Execution**
- Agentic Task Execution

**Natural Language Processing**
- Natural Language Processing

**Conversational AI**
- Conversational AI

**Performance Metrics**
- Performance Metrics

**Interaction Tracking**
- Interaction Tracking

**Knowledge Base Management**
- Knowledge Base Management

**CRM Integration**
- CRM Integration

**Inquiry Routing**
- Inquiry Routing

**Contextual Guidance**
- Contextual Guidance

**Communications Management**
- Communications Management

**Proactive Chat**
- Proactive Chat

**Ticket Management**
- Ticket Management

**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

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