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AI Ügyintéző

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AI Ügyintéző (AI Agent) is an AI-powered virtual customer service assistant with a lifelike 3D avatar that talks, understands and responds in a natural voice and in multiple languages – 24/7, serving several customers at once. It combines a traditional text chat AI with voice-based conversation, so customers can handle their inquiries by speaking, typing, via touchscreen or microphone. Key features: - Lifelike 3D avatar with custom branding and personalized design matching your corporate identity - Voice-based dialogue and text chat in one system - Multilingual communication, configured to your needs - Answers questions, books appointments, informs about products and services, and supports sales - Real-time integration with CRM, ERP and other business systems – customer data, bookings and orders are recorded automatically, without manual data entry - Built-in SlideShow to present products, services and promotions visually - Optional face recognition to identify returning customers and offer personalized information (activated only with consent, in line with GDPR and the EU AI Act) - Touchscreen kiosk and microphone interaction Typical use cases: digital reception, interactive customer desk, physical information point (stores, bank branches, clinics, municipalities, exhibitions) and embedded virtual customer service on websites. Every deployment is custom-built by BerényiSoft Kft. and starts with a free 15-minute online demo; operating costs are a fraction of a minimum-wage salary. Pricing is quote-based, depending on features, number of languages, branding and integrations.

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