# AccuRoute Reviews
**Vendor:** Dial 800  
**Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking)
## About AccuRoute
Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. Set up custom call routing for your inbound calls in just a few clicks with AccuRoute® from Dial800. With unlimited routing profiles and 30+ routing rules to choose from, you can easily create unique call flows. Routing options include: - Call criteria routing including caller's location, time of day, or nearest location - Call queue creation & management with callback options - Agent distribution groups including round-robin & hunt groups - Flexible routing menus that capture routing decisions - Remote dial & remote decision routing if you already have your routing rules set up - Call center integrations Creating a call routing system that quickly and efficiently delivers inbound calls to their correct destinations is key to reducing call queue wait times and customer frustrations - the drag-and-drop designer in AccuRoute® makes it easy to create a system that is perfectly built for your needs.






- [View AccuRoute pricing details and edition comparison](https://www.g2.com/products/accuroute/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+08%3A55%3A53+-0500&secure%5Bsession_id%5D=46043395-d60a-4803-acb2-0d1e4eb301c1&secure%5Btoken%5D=8d0224ff8a2eaaa30197cee8b38500af57d5c074beb07b1eada05195df1a3217&format=llm_user)

## AccuRoute Features
**Phone Number Management**
- Local Phone Numbers
- Toll-Free Numbers
- Port Existing Numbers

**Tracking**
- Visitor & Keyword Tracking
- Dynamic Number Insertion
- Multi-Channel Call Attribution

**Analytics**
- Call Data
- Call Recording
- Advanced Reporting
- Conversation Intelligence

**Call Routing**
- IVR
- Call Scheduling
- Geo-Routing

**Administration**
- Martech Integrations
- Privacy, Security, and Compliance
- Performance and Reliability

**Agentic AI - Inbound Call Tracking**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

## Top AccuRoute Alternatives
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