
Their customer support and two-way communication is unparalleled since we have a direct Slack channel to their founders. Setting up the tool and integrations are very straightforward. The nature of approving requests in Slack and automated provisioning is very useful and saves time for approvers. Help streamline the IGA process and trumps Okta by harvesting information directly from GWS whilst decreasing manual work to create dummy applications for periodical Access Reviews. The "customers" like the easy unified requestables and dashboard inside Slack. Time saver for on and offboarding via profile templates for provisioning and deprovisioning. Review collected by and hosted on G2.com.
Not dislike but room for improvements: - GUI and grouping the administrative messages in Slack - Shadow IT discovery - Build integrations with SaaS and MDM vendors to streamline access Review collected by and hosted on G2.com.