Absolute Secure Endpoint Reviews & Product Details

I like that it is simple to click and remediate any security issues within our environment. It was super easy to implement in to our environment. Our customer support representative is alway very resposive and helpful. We use syxsense every week to scan our environment and patch our vulnerabilities on a regular schedule. It was super easy to integrate all aspects of syxsense in to our environment. We use probable about half to three quarters of the features that we are subscribed to. Review collected by and hosted on G2.com.

Some issues are the ability to reverse any remediations Review collected by and hosted on G2.com.

The availability of resources and materials to reference when setting up or making changes to your Absolute environment. Very easy to find the material and the material is actually helpful with very easy-to-follow steps including some pictures for reference.

The onboarding process was great, you have someone who is an expert on Absolute and they help you set up your environment and walk you through the most common use cases and pieces that Absolute can offer you.

The actual product itself, I've never found anything that comes close to this product. My absolute favorite features are freezing/unfreezing devices, wiping the OS remotely on a known stolen device, and the ease of reporting a device stolen plus the fact that a special investigation team helps in finding that stolen asset.

The number of reports available on your Absolute assets and how easy it is to tweak those reports to match the exact data/metrics you are looking for based on certain criteria. For example, all devices that have a certain type of software that is installed and when was the last time it was used Review collected by and hosted on G2.com.

There is so much you can do with Absolute, it sometimes can be a little overwhelming when you are first starting to build out your environment on your own after the onboarding process Review collected by and hosted on G2.com.

Agent embedded in bios is why we started to look at Absolute Software 15 years ago to replace other solutions we used.

We have been relying on the exceptional capabilities of Absolute Secure Endpoint since day one, and one of its standout features is the impressively persistent agent embedded in the BIOS. This unique agent sets it apart from other software solutions, as it is not removable even through reinstallation – offering us control over our assets and the software installed on them.

Moreover, in addition to the persistence and availability of APIs within the product, our collaboration with Absolute has allowed us to develop our own suite of tools. These tools, a combination of our own internal creations and joint efforts with Absolute, have significantly enhanced the effectiveness of Absolute Secure Endpoint within our specific business environment.

Overall, the enduring presence and reliability of Absolute Secure Endpoint, coupled with its resilient and unalterable agent, have consistently empowered us to maintain stringent control over our assets while benefiting from the flexibility of customized tooling. Review collected by and hosted on G2.com.

One area for improvement is the license model of Absolute Secure Endpoint. It would be beneficial if Absolute offered a more affordable entry-level license, allowing customers to experience the product's value and easily add on additional features as needed. Simplifying the licensing approach would enhance the user experience and cater to a wider range of customers with different needs and budgets. Review collected by and hosted on G2.com.

Simple, effective and incredibly easy to use. Provides very detailed information regarding what applications are executed/installed on a system if you have the additional licensing tier for additional security features and reports Review collected by and hosted on G2.com.

The only negative I can think of is the deployment documentation using your preferred MDM solution is abysmal. Zero documentation on how to deploy using Intune, Jamf or any other industry standard MDM solutions. We have been on our own, and Intune deployment was a breeze, but we have had more than our fair share of issues deploying this to our MacOS fleet via JAMF. We still do not currently have a solution, and we have not had any meaningful interactions with support, other than 'we do not support with MDM deployment'. Review collected by and hosted on G2.com.

I love the geolocation portion. Being able to see where our devices are on a map is a cool thing to see. The power that comes with pushing out Powershell scripts is super handy in our environment. Review collected by and hosted on G2.com.

I don't care for the column headers you get after creating smart groups. I would like to see the same headers you get when viewing All Devices. Some of the application persistence needs a little attention. We use Sophos XDR and although the dashboard reflects all of our devices are protected with Anti-Malware, Application Health shows all Sophos clients are unhealthy.

I would really love to have visibility into the SSID our devices are connected to when out of the office Review collected by and hosted on G2.com.

We love the Absolute Persistance Technology that embeds into the BIOS firmware. This ensures that if we freeze a stolen or lost asset, it will stay that way even if the OS is wiped and reloaded.

The geolocation and geofencing works really well and helps us set perimeters on computers to further enhance security.

The application resilience is awesome and helps us understand the health of our key management and security agents such as SCCM, VPN, Anti-virus, DLP, Qualys, etc.

The remote file delete, and device wipe is something we have been using for a while and it is quite useful.

I also love the option to send a message to a user for something else, for example when we cannot reach them and need to make contact with them with regards to their computer compliance. Review collected by and hosted on G2.com.

I find the role based access control (RBAC) quite limited when we want to limit users to only certain collections of computers. This would might be a bigger issue for a larger company where they want to segregate areas or countries. Review collected by and hosted on G2.com.

Geolocation and data protection functionalities Review collected by and hosted on G2.com.

It's not as fast as I would like

It takes a long time to find the equipment, update its location, etc. Review collected by and hosted on G2.com.

The possibility of freezing Windows devices even if they are formatted multiple times. The web platform is fast, stable, and easy to understand. Reports are generated quickly even with many associated devices. The support so far is excellent, always willing to clarify doubts. I use the platform every day to manage my devices and locate them when necessary. Review collected by and hosted on G2.com.

The deployment could be improved, as the agents take at least 15 minutes to install completely. Review collected by and hosted on G2.com.

I like the use of the management UI to manage users workstations across the company. The agents are easy to deploy and provide helpful metrics. We use this daily in our company to manage updates. Customer support at syxsense is very helpful and they are quick to respond. Review collected by and hosted on G2.com.

I think that on the UI in general there is some overcrowding and can be difficult to navigate without prior knowledge. Review collected by and hosted on G2.com.

Reporting and all the data points. Ability to look at all details of each endpoint is great. Ability to run small scripts and ability to install applications. Review collected by and hosted on G2.com.

None so far. This tool has been a great addition to our suite of tools that we use to manage our endpoints. Review collected by and hosted on G2.com.