ABBYY Intelligent Document Processing Reviews (77)

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ABBYY Intelligent Document Processing Reviews (77)

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4.3
77 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its high accuracy in extracting data from various document types, including complex and unstructured formats. The platform's ease of integration with existing workflows enhances efficiency and reduces manual effort. However, some users note that the initial setup can be time-consuming, particularly for complex documents.

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Rafael  S.
RS
Rafael S.
Telematics Engineer
Enterprise (> 1000 emp.)
"Precise Data Extraction That Streamlines Workflows and Scales Automation"
4.5/5
What do you like best about ABBYY Intelligent Document Processing?

What I like most about ABBYY Intelligent Document Processing is how precisely it can extract and organize data from many different document types, even when the content is complex or unstructured. This cuts down on manual effort and helps reduce errors, especially for repetitive tasks. I also appreciate that it integrates smoothly into existing workflows, which makes automation feel more practical and easier to scale in real-world projects. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

What I like least about ABBYY Intelligent Document Processing is that it isn’t always quick or straightforward to implement, especially when you’re working with complex documents. It can take a fair amount of time, along with some technical know-how, to configure the extraction properly and get results that match what you expect.

On top of that, the interface can feel a bit overwhelming at first, and it’s more expensive than simpler tools. It’s definitely a powerful solution, but it isn’t the lightest option or the most beginner-friendly. Review collected by and hosted on G2.com.

Abdallah S.
AS
Abdallah S.
R&D Hardware Engineer
Enterprise (> 1000 emp.)
"Powerful document automation with a learning curve"
4/5
What do you like best about ABBYY Intelligent Document Processing?

What I like most about ABBYY Intelligent Document Processing is how accurately it extracts and structures data from different types of documents, even when they’re unstructured or complex. It saves a lot of manual effort and reduces errors, especially in repetitive tasks. I also appreciate how easy it is to integrate into workflows, which makes automation more practical and scalable in real projects. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

What I dislike most about ABBYY Intelligent Document Processing is that it’s not very quick or simple to set up, especially for complex document types. You often need some time and technical effort to fine-tune the extraction and get everything working the way you want.

Also, the interface can feel a bit overwhelming at the beginning, and the pricing is on the higher side compared to simpler tools. It’s definitely powerful, but not the most lightweight or beginner-friendly solution. Review collected by and hosted on G2.com.

Henry O.
HO
Henry O.
Senior Frontend Developer
Mid-Market (51-1000 emp.)
"Saves Time, Handles Complex Documents Well"
4/5
What do you like best about ABBYY Intelligent Document Processing?

I really like how ABBYY Intelligent Document Processing handles documents that aren't clean or standardized. It deals with messy stuff like scanned PDFs and mixed layouts from different vendors, so I spend way less time on manual data entry. It accurately extracts data from invoices and vendor contracts, pulling vendors' names, amounts, dates, and line items straight from scanned PDFs even when the layouts vary. The document handling feature saves me time every week, allowing me to drop a batch of mixed invoices and receipts and get structured data back without needing to sort them first. The table extraction is incredibly useful, especially for pulling line items out of invoices, and it just works well. Also, the connection to our accounting system means the data flows in without manual re-entry, which is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

Honestly, the setup took longer than I expected. Getting it turned for our specific document type involved more back and forth than the sales pitch suggested. The initial template and first training could be more intuitive. Right now, it takes some trial and error to figure out which settings matter for which document type, and the documentation assumes you already know ABBYY terminology. A guided setup wizard that walks you through a sample document and explains choices would help a lot. Honestly, it wasn't plug and play. The core install was straightforward, but getting to actually work well for our document types, we took a couple of weeks of tuning. Review collected by and hosted on G2.com.

Faiz A.
FA
Faiz A.
Small-Business (50 or fewer emp.)
"Streamlines Document Processing with Learning Curve"
4/5
What do you like best about ABBYY Intelligent Document Processing?

I use ABBYY Intelligent Document Processing for forms structuring and extracting key information, and it is helpful because we have high volumes and want to speed up workflow. It makes me more efficient and helps me waste very little time and resources, allowing me to get more work done in a short time by avoiding manual work that is repetitive and slow. I like how it does a good job with messy documents and organizing inconsistent docs. It cuts so much time and allows me to get more work done. Most importantly, I can fix things quickly and adjust as needed. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

I think the setup can be hard at first. Configuring for complex work can be troublesome. There was a learning curve for sure. Setup was not very easy. Review collected by and hosted on G2.com.

Chris C.
CC
Chris C.
Marketing Automation & Digital Experience Lead
Mid-Market (51-1000 emp.)
"Unmatched Accuracy for Messy Scans, Tables, and Handwriting"
4.5/5
What do you like best about ABBYY Intelligent Document Processing?

The accuracy is unmatched! If you have messy scans, faint text, or weirdly formatted tables, it usually handles them better than almost anyone else. It can even handle handwriting pretty well too. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

At the surface level, it's relatively easy but it can get complicated very fast. The setup was difficult and you'll most likely need to get IT and other people involved to assist with the setup. It's also quite pricey... Review collected by and hosted on G2.com.

EA
Eduardo A.
Accounting Assistant
Mid-Market (51-1000 emp.)
"Very Solid Tool Achieving Greater Accuracy in Document Processing and Data Extraction"
5/5
What do you like best about ABBYY Intelligent Document Processing?

The tool is very good at Optical Character Recognition which is able to quickly extract data from complex, handwritten, or even low quality scanned documents making it easy to interpret our documents easily which ensures we work with accurate and consistent information across the organization. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

There are na major issues with this tool it is highly efficient in document processing and the support team is always there, very helpful and super easy to talk to. Review collected by and hosted on G2.com.

AG
aman g.
Solution Architect
Enterprise (> 1000 emp.)
"Accurate, Time-Saving Document Extraction—But Setup and Pricing Can Be a Hurdle"
3.5/5
What do you like best about ABBYY Intelligent Document Processing?

What I like most about ABBYY IDP is that it saves a lot of time by extracting data from documents very accurately. It is easy to use, works well with different document types, and reduce the manual work a lot. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

One thing I don’t like is that the initial setup and training can take some time, especially for complex document types. Also, the pricing feels a bit high for smaller businesses. Review collected by and hosted on G2.com.

Mary A.
MA
Mary A.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Streamlines Text Extraction, Steep Learning Curve"
3.5/5
What do you like best about ABBYY Intelligent Document Processing?

I use ABBYY Intelligent Document Processing for scanning documents from image to text, especially with PDF books from which I can't copy the text. It helps me save time in getting information from books, a process that used to take me days. I like how it makes things easy for my processing. I also appreciate the way it processes documents from old books to more modern and easy-to-copy text. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

I think it has a bit of a learning curve. The interface takes time to understand. The initial setup was a bit confusing but I got it at the end. The onboarding experience can be better. Review collected by and hosted on G2.com.

RG
Robert G.
Senior Project Manager
Small-Business (50 or fewer emp.)
"Great Functionality to Extract, Structure and Analyze Data From Documents in a Very Precise Way"
5/5
What do you like best about ABBYY Intelligent Document Processing?

The tool comes with pre-built strong OCR capability allowing us to easily extract data from images and PDF documents which has significantly accelerated document processing to ensure information is immediately available for project dashboards and reporting tools. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

I have not seen any weaknesses in the performance of this tool it works seamlessly without any hiccups and I have had quite a positive experience using it. Review collected by and hosted on G2.com.

KK
Kathleen K.
Sr. Business Analyst
Small-Business (50 or fewer emp.)
"Fast Multi-Document Data Extraction with Highly Accurate OCR that Simplify Insights Generation"
5/5
What do you like best about ABBYY Intelligent Document Processing?

Excellent in processing multiple documents at once quickly extracting data from forms, invoices and financial statements and I like that the output quality is very high with great OCR accuracy. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

In the dashboard it would be great if I could click on the user name and get a list of their approvals but so far it has been able to fulfill our data extraction needs. Review collected by and hosted on G2.com.