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Xactimate Reviews (19)

Reviews

Xactimate Reviews (19)

4.2
19 reviews

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Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Frustratingly outdated programming and system."
What do you like best about Xactimate?

It does allow for creating and sharing estimates, poorly. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

Programming requires updates every time you open the program and nothing changes. The way you share estimates could make sense if it didn't require a clunky inefficient method of uploading esx files that have been shared. If the person sharing the file did not leave it unlocked or open then you cannot use the file. Instead of creating your own local copy of the file you are uploading, it connects to the original through their cloud system which causes multiple issues with utilization. Customer support is basically non-existent, it is near impossible to get help with the program. Review collected by and hosted on G2.com.

BM
project manager
Small-Business (50 or fewer emp.)
"Flawed program that doesn't reflect market pricing yet insurance companies rely in like the bible."
What do you like best about Xactimate?

easy to write water damage construction estimates Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

pricing is way off market pricing. requires manipulation of line items to make a job profitable on the repair side Review collected by and hosted on G2.com.

Uroosun n.
UN
Freelance
Small-Business (50 or fewer emp.)
"Xactimate"
What do you like best about Xactimate?

Xactimate is one the best software for Insured claims and Estimatimation.Ease of Use, Customer Support Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

I don"t think there is dislikeness about xactimate. Review collected by and hosted on G2.com.

Carmen  M.
CM
Small-Business (50 or fewer emp.)
"Useful Resource Tool"
What do you like best about Xactimate?

Gives you several prices within the areas you are working close by. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

Memorizing codes becuase there is no drop down option for codes. Review collected by and hosted on G2.com.

Christopher L.
CL
Small-Business (50 or fewer emp.)
"Best product in the industry"
What do you like best about Xactimate?

It's an easy software to learn. User friendly, and it gets better as they do more updates and add more tools. I started in the industry 10 years ago and had to learn everything on my own as I go, I used a few estimating products in the beginning but enjoyed Sactimate the most and have been using it ever since. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

I would like to see a more detailed line item discription and more info on what is included or excluded in a particular line item. Would be a big help with talking to insurance adjusters. If there was more info it would eleminate opinion, and everyone could be on the same page and have all the same facts. Review collected by and hosted on G2.com.

raja h.
RH
Senior Xactimate Estimator
Small-Business (50 or fewer emp.)
"Xactimate is the best software I have ever used for Estimation."
What do you like best about Xactimate?

It is a very friendly user and perfect for estimation work. I have been doing this for past 3 three years. The best thing I like I this software is it's automatically caught the measurements from sketches while doing estimation. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

It is a very friendly user and perfect for estimation work. I have been doing this for the past 3 three years. But some errors occur especially when we sketch spirals. Review collected by and hosted on G2.com.

Jennifer C.
JC
General Manager
Small-Business (50 or fewer emp.)
"I use Xactimate routinely to create estimates for water mitigation we perform,"
What do you like best about Xactimate?

What is most helpful is having the pricing available that is standard in the industry as well as having professional reports for adjusters and customers. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

That some of the pricing is low for what we actual do. Review collected by and hosted on G2.com.

William T.
WT
Marketing Sales and Estimating
Small-Business (50 or fewer emp.)
"User friendly, large amount of line items to choose from"
What do you like best about Xactimate?

Insurance and restoration industry all recognize xactimate pricing Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

some of the pricing for reconstruction is a little low and hard to get sub contractors to agree on price Review collected by and hosted on G2.com.

EN
Customer Care Ambassador
Small-Business (50 or fewer emp.)
"A must have tool for Property Adjusters"
What do you like best about Xactimate?

The tool itself is very user-friendly, there might be a lot of info displayed on it, but it's straightforward to navigate. The pricing for labor, equipments and materials are all updated. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

Sometimes the tool crashes. I would suggest you save your progress every time you make changes to the report. But I think you also consider the device that you're using. Maybe it's not that compatible. Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Mid-Market (51-1000 emp.)
"A good estimating system with industry wide exposure"
What do you like best about Xactimate?

I like that it has an extensive and fairly accurate database for materials and pricing. It is used almost universally throughout the industry and that makes it one of the best options available. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

There are times when it does not have some of the specific items, materials, labor, etc., that I need for a claim. It can be difficult also to explain how the material and labor pricing works if someone is unfamiliar with the program. Review collected by and hosted on G2.com.

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