TicketRoot Reviews & Product Details

We worked with the Ticketroot team for the FFCC Dubai event at Le Meridien Dubai Hotel.

They handled the check-in for the attendees expertly and supported our team throughout.

The lead capture feature was a hit with our exhibitors too service allowing their sales team to classify leads as warm, hot and cold with the opportunity to add in more comments so that follow ups post event is easier.

Vineet and Ragni had been hands on and always ensured the registration becomes a smooth and hassle free process, overall fastastic team and service provided. We look forward to working with them again for future events. Review collected by and hosted on G2.com.

This is the second time we worked with Vineet and Ragni and the ticketroot team and are yet to come across a point to dislike, they have always are quick to address a query or an issue and also help the organisers by treating the event as their own. Review collected by and hosted on G2.com.

We had a really good experience working with TicketRoot for one of our recent events in Bengaluru. Right from the early planning stages, the team was super helpful and responsive. They were always quick to answer questions, open to last-minute changes, and stayed in the loop despite the time zone difference - which made things a lot easier for us.

Onsite, their technicians did a great job. We did run into a few small issues during setup day, but the team handled everything quickly and professionally. Once the event kicked off, registration ran smoothly, even though we had way more attendees than we originally expected.

Overall, TicketRoot was a solid partner and made the whole registration process feel easy and stress-free. Would definitely work with them again! Review collected by and hosted on G2.com.

The only thing we would’ve loved to see is a bit more flexibility with customisation options, especially when it comes to fonts for badges and emails. It’s a small thing, but having more control over those design details would really elevate the experience. Review collected by and hosted on G2.com.

very helpful and response time is excellent Review collected by and hosted on G2.com.

They are based overseas with time difference. But this is not a major factor Review collected by and hosted on G2.com.

The simplicity and hand holding by the team from start to finish of the event and their attention to detail to all stakeholders at the event. Review collected by and hosted on G2.com.

Could use more stats on the web dashboard for the event, rest all ok. Review collected by and hosted on G2.com.

Easy to use, easy to access, Quick user journey and overall great experience for the merchant Review collected by and hosted on G2.com.

Honestly so far I haven’t found anything. Review collected by and hosted on G2.com.

We used them for ticketing, registration, badging and check-ins across two days. We also built out a custom attendee app with agenda and networking features. Their service and on ground badging speed was amazing. Review collected by and hosted on G2.com.

The sticker lables used would be better if they were transparent. Review collected by and hosted on G2.com.

Ease of use

Quick and smooth

Great customer service Review collected by and hosted on G2.com.

Nothing really - it worked as described! Review collected by and hosted on G2.com.

simple interface, TicketRoot has all the features with minimal friction for users and metchants. We created a large conference and tracked multi day attendances and food and beverage consumption. Review collected by and hosted on G2.com.

They could habe provided a better tool to enable networking at the event. Review collected by and hosted on G2.com.

- great UI

- value

- on ground support

- end to end support (badges, cashless payments, reports) Review collected by and hosted on G2.com.

Whiteboard or module for internal comma can be added Review collected by and hosted on G2.com.