# TicketLeap Reviews **Vendor:** Leap Event Technology **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 3.7/5.0 **Total Reviews:** 16 ## About TicketLeap TicketLeap is a powerful event ticketing solution designed to help users easily manage and sell tickets to a variety of events. This platform caters to a wide range of event organizers, from haunted attractions and festivals to theaters and tours, providing them with the tools necessary to create, promote, and manage their events with ease. With its user-friendly interface and comprehensive features, TicketLeap empowers organizers to set up their events in just minutes. The platform is particularly suited for those who require a self-service ticketing option. Event organizers can easily create branded event pages that reflect their unique identity, allowing for a personalized purchase experience for attendees. TicketLeap’s built-in event management tools further empower organizers to streamline their ticketing, get paid fast, and check attendees in lightning-fast with their free mobile app. That’s not all! TicketLeap’s pricing breakdown is always clear on your event page. Our fees are just $1 + 2%, plus credit card processing fees. Pass those fees on to ticket buyers, and it’s free for event organizers to sell tickets on TicketLeap! Built on an enterprise-level platform, TicketLeap offers the same pro-level security and reliability with its tools and features as large-scale events – at no cost to you! From design features like customizable event pages, embedded videos and photos, and mobile-first admin experience to sales tools such as multiple ticket types, timed entry, donations, and ticket exchanges, organizers have complete control over their events, from start to finish. Another significant advantage of TicketLeap is their experienced support team. Whether it’s assistance with setting up your ticket sales, fighting chargebacks, or helping out your ticket buyers, the TicketLeap support team can handle it all. The best part? They are ready to help anyone (for free!) the moment they sign up for TicketLeap. Overall, TicketLeap stands out in the event ticketing category by combining ease of use with a comprehensive set of features that cater to the diverse needs of event organizers. Its focus on self-service capabilities, promotional tools, and flexible ticketing options makes it a valuable asset for anyone looking to host successful events. ## TicketLeap Pros & Cons **What users like:** - Users appreciate the **ticket sales reporting** feature of TicketLeap, making management and insights seamless and efficient. (1 reviews) - Users appreciate the **ticket sales management** features of TicketLeap, which simplify reporting and enhance sales tracking. (1 reviews) **What users dislike:** - Users find TicketLeap **too expensive** due to excessive fees for each ticket sale, affecting nonprofit affordability. (1 reviews) - Users find the **high fees** on TicketLeap to be impractical, especially for nonprofit sales. (1 reviews) ## TicketLeap Reviews ### 1. Not a good fit for nonprofits **Rating:** 1.5/5.0 stars **Reviewed by:** Michelle C. | Community Engagement Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about TicketLeap?** Ticket sales management and the ability to pull ticket sales reports. **What do you dislike about TicketLeap?** Too many fees for each ticket sale, not cost effective for our nonprofit purposes. **What problems is TicketLeap solving and how is that benefiting you?** We no longer use TicketLeap for nonprofit fundraising purposes. ### 2. User-friendly & easy to use, but lacks several features **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2020 **What do you like best about TicketLeap?** It's very user-friendly and easy to set up events, sell tickets, check-in attendees and pull reports. **What do you dislike about TicketLeap?** It lacks several common features like selling whole tables, rectangular tables, etc. You can't design attendee emails with many features, they're very plain text-based and boring. **Recommendations to others considering TicketLeap:** Do your research and see if it has all of the features you need as they don't really do any upgrades or take customer comments into much consideration. **What problems is TicketLeap solving and how is that benefiting you?** Ticket sales and check-in for events, reporting on events. ### 3. Good concept, but needs impr **Rating:** 4.5/5.0 stars **Reviewed by:** Kierra D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2017 **What do you like best about TicketLeap?** I like the ability to customize ticket sales page and to sell tickets. **What do you dislike about TicketLeap?** It is not user friendly. I don’t know if it has anything to do with my browser. However, when I first started using it, it seemed self explanatory. The last time I attempted to use it, it seemed like I was not able to grasp the concept. **Recommendations to others considering TicketLeap:** The inception is great if you have the patience to figure out the complexity of the site. **What problems is TicketLeap solving and how is that benefiting you?** Selling tickets for events ### 4. Easy, professional ticket sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2019 **What do you like best about TicketLeap?** Ticketleap made it very easy for us to sell tickets without handling money or physical tickets. **What do you dislike about TicketLeap?** One of the functions allowing patrons to select their own seat does not work on a mobile device - only a desktop/laptop computer. **Recommendations to others considering TicketLeap:** Highly recommend if you do not need or want physical ticketing for an event. Very efficient system. **What problems is TicketLeap solving and how is that benefiting you?** Ticketleap made ticketed performances much easier for us. Highly recommend. ### 5. TERRIBLE customer service **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2018 **What do you like best about TicketLeap?** I really don't have anything positive I can say about this ticketing website. **What do you dislike about TicketLeap?** First, as a customer I purchasing tickets and the drop down menu kept changing the total ticket purchase!! Then when I called to adjust for a credit or refund I called, emailed & wrote on their Facebook page just to get pushed around and eventually no response or outcome at all! **What problems is TicketLeap solving and how is that benefiting you?** Will never do business with them again and will strongly deter clients away from them as well. ### 6. Terrible interface **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2018 **What do you like best about TicketLeap?** Nothing. I literally hate this app. I wish that we used a different one. It makes working door for my company very hard. **What do you dislike about TicketLeap?** Everything. I literally hate this app. I wish that we used a different one. It makes a working door for my company very hard. It crashes on me. The program is slow and awkward to navigate. **Recommendations to others considering TicketLeap:** Don't use it. **What problems is TicketLeap solving and how is that benefiting you?** We can keep track of how many people are in the door and we can check them in. ### 7. Easy tool to sell tickets in few minutes **Rating:** 4.0/5.0 stars **Reviewed by:** Adriano C. | Art Director, Graphic Designer, Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about TicketLeap?** I've jumped on Ticketleap 3 years ago because at the time I was looking for a easy-to-use and cheap tool/service to sell concert and events tickets. I did my trial (which already gives you a lot of feature) and at the end of the 30days I was amazed about how Ticketleap is easy and has very low fees. So definitely I say that the best thing I like of this tool is its easiness. **What do you dislike about TicketLeap?** When selling tickets usually you are looking to make money for your event, concert etc. Even if they actually have few $ fees on the ticket price this may not be a good solution for tiny shows/events and so young promoters. **What problems is TicketLeap solving and how is that benefiting you?** Selling tickets. Early birds tickets. Pre-Order tickets. VIP Tickets. ### 8. Wonderful marketing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about TicketLeap?** It is simple yet so effective, it’s made things a lot easier for me **What do you dislike about TicketLeap?** I feel their social media presence could be a lot stronger especially for the younger market they cater too **What problems is TicketLeap solving and how is that benefiting you?** I’ve realized the benefits of ease when it comes to ticketing and using them. ### 9. Sleek Ticketing Service **Rating:** 5.0/5.0 stars **Reviewed by:** Prince Kingsley B. | Innovation Strategist, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2016 **What do you like best about TicketLeap?** the selfie checkin the event profile layout, easy checkout` and great ticket template **What do you dislike about TicketLeap?** not enough payment gateway. Offer more data analytics **Recommendations to others considering TicketLeap:** i have referred more than 10 friends who uses ticket leap. **What problems is TicketLeap solving and how is that benefiting you?** I'm an event promoter and i use ticket eap to sell ticket to my attendees ### 10. Media strategist **Rating:** 4.0/5.0 stars **Reviewed by:** Marissa F. | Strategy Planner, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2016 **What do you like best about TicketLeap?** I liked how easy it was to use and how it was catered to a smaller event. Lots of other ticket platforms are geared towards very big events. **What do you dislike about TicketLeap?** I haven't really found anything that I dislike **Recommendations to others considering TicketLeap:** N/a **What problems is TicketLeap solving and how is that benefiting you?** Some attendees said some if the platform were not clear and perhaps difficult. I didn't have this problem, but maybe making it more user friendly for all ages and demographics. ### 11. Easy and Convenient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2015 **What do you like best about TicketLeap?** It is really easy to set up an event and share it with your intended guest list. Social media tools are helpful for advertising, and simple to maneuver. Clean and tight website is inviting and professional. Love that there's no fee for free events. **What do you dislike about TicketLeap?** Not necessarily a flaw against Ticketleap, but potential guests may not be as familiar with Ticketleap as they are with a site like Eventbrite; raising brand awareness would be a good idea. **What problems is TicketLeap solving and how is that benefiting you?** n/a ### 12. Good product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2015 **What do you like best about TicketLeap?** I enjoy how Ticketleap is easy to manage and navigate through. It's also nice to see newer competition against larger ticket selling sites. **What do you dislike about TicketLeap?** It is not as mainstream as other vendor sites and more obscure to reference. **Recommendations to others considering TicketLeap:** The product makes sense for smaller companies, but I would recommend more brand recognition on social media sites so that it become more mainstream. it's harder to direct people to this service when they aren't familiar with it by name. **What problems is TicketLeap solving and how is that benefiting you?** We haven't had any issues to solve, but it is nice to have another product at our disposal. ### 13. Definitely Handy Dandy - would use again!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2015 **What do you like best about TicketLeap?** affordable pricing for low priced tickets; flat fee was appealing to event goers **What do you dislike about TicketLeap?** nothing that was dislikable - overall, easy to use and low flat fee was very appreciated **What problems is TicketLeap solving and how is that benefiting you?** event goer - n/a ### 14. Ticketleap is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Megan M. | Events Specialist, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2015 **What do you like best about TicketLeap?** The user experience is very simple. I love how it looks on a mobile device as opposed to other platforms. **What do you dislike about TicketLeap?** There is really nothing I dislike. I am still new to the product however. **What problems is TicketLeap solving and how is that benefiting you?** Tickets to events. Increasing sales. ### 15. User Friendly and Aesthetically Pleasing… **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2015 **What do you like best about TicketLeap?** I like the clean look of it. It was also very easy to use and doesn't take a lot of effort to get an event up and running. **What do you dislike about TicketLeap?** I'm not sure there was anything I disliked. **What problems is TicketLeap solving and how is that benefiting you?** I present dance shows and I need a way for my audience to purchase tickets. Ticketleap has helped me with that. ### 16. Chicago Fire **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron K. | Senior Business Analyst, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2015 **What do you like best about TicketLeap?** Very easy search functionality to assist in finding what I want quickly **What do you dislike about TicketLeap?** More events available through ticketleap would be ideal **What problems is TicketLeap solving and how is that benefiting you?** Finding tickets to sporting events; great interface ## TicketLeap Discussions - [What is Ticketleap used for?](https://www.g2.com/discussions/what-is-ticketleap-used-for) - [View TicketLeap pricing details and edition comparison](https://www.g2.com/products/ticketleap/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+08%3A58%3A12+-0500&secure%5Bsession_id%5D=e541acfe-76bf-4d60-9141-55629211257e&secure%5Btoken%5D=6242c4fad133d50a2a5700b38facbc05f81cd54630176aaf02680c31e0473031&format=llm_user) ## TicketLeap Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Generative AI** - AI Text Generation **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration ## Top TicketLeap Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (908 reviews) - [Ticket Tailor](https://www.g2.com/products/ticket-tailor/reviews) - 4.8/5.0 (195 reviews) - [TicketSpice](https://www.g2.com/products/ticketspice/reviews) - 4.8/5.0 (416 reviews)