# Tix Reviews **Vendor:** Tix, Inc. **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.8/5.0 **Total Reviews:** 14 ## About Tix Tix is a state-of-the-art, cloud-based ticketing system designed to provide comprehensive ticketing solutions for a wide array of organizations, including venues, promoters, producers, universities, theme parks, museums, casinos, theatres, film festivals, concerts, nightclubs, music festivals, and race tracks. This innovative platform offers a no-cost model, ensuring that users can access a feature-rich ticketing experience without the burden of upfront fees. As a cloud-based solution, Tix is particularly beneficial for organizations that require flexibility and scalability in their ticketing operations. The system is tailored to meet the needs of various target audiences, from large event organizers to small venues, allowing them to manage ticket sales efficiently and effectively. With its user-friendly interface, Tix enables event organizers to create, promote, and sell tickets seamlessly, making it an ideal choice for those looking to enhance their event management processes. Key features of Tix include customizable ticketing options, real-time sales tracking, and robust reporting capabilities. Users can easily set up different ticket types, pricing tiers, and promotional codes, allowing for a tailored approach to ticket sales that can adapt to specific events and audiences. The platform also offers integrated marketing tools, enabling users to promote their events through various channels and drive ticket sales directly from the system. Additionally, Tix stands out with its commitment to providing a no-cost solution, which is particularly advantageous for smaller organizations or those just starting in the event industry. By eliminating the financial barriers typically associated with ticketing systems, Tix empowers users to focus on creating exceptional experiences for their attendees without worrying about hidden fees or complicated pricing structures. Overall, Tix offers a comprehensive ticketing solution that combines advanced technology with user-centric features, making it a valuable tool for anyone involved in event planning and management. Its cloud-based nature ensures accessibility from anywhere, while its rich feature set supports a diverse range of ticketing needs across various sectors. ## Tix Reviews ### 1. Wonderful program **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Tix?** Absolutely thrilled with this ticketing program! Its user-friendly interface simplifies every aspect of event management. Also, I must commend the exceptional customer support provided by Tix. Any queries or concerns are swiftly addressed by their knowledgeable and courteous team, ensuring a smooth experience from start to finish. **What do you dislike about Tix?** I dont' have anything to report about disliking! **What problems is Tix solving and how is that benefiting you?** Having reserved seating is a beast, and Tix makes the process manageable! The interface was intuitive, making it easy to select seats and complete my booking quickly. With the new and improved seating chart, I love being able to see the entire venue. ### 2. Tix one of the best ticket services **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Tix?** If you want to create some events, you can easily use Tix to create that without facing any difficulties or any learning. This app has a lot of features with easy event editing options. **What do you dislike about Tix?** Some of the minor options are not able to be altered by us, it needs a lot of space but apart from this I do not think that they have any dislike so far, so yes best product to use. **What problems is Tix solving and how is that benefiting you?** This is most helpful to make an event registration and ticketing program, their box office is good and very easy to use for both staff and for the customer, so yes I must say this is a very beneficial app to use. ### 3. Tix Overview **Rating:** 5.0/5.0 stars **Reviewed by:** Vipin P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Tix?** What I like about the Tix is it helps in state of art, it is a ticketing based system. here we get a lot features of ticketing solutions for promoters, producers, festivals, and more **What do you dislike about Tix?** Sometimes we have to face some glitches from where person go to the other website with less convenience fees. And some minor option are not available, so these are the thing which is dislike for this product, otherwise this is best. **What problems is Tix solving and how is that benefiting you?** It helps in a ticketing in a various way like event registration, night clubs, festivals, theatres etc, So yes I must say this is very beneficial for all of those people who book tickets. ### 4. Tix is a very helpful platform **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel S. | Sales, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Tix?** What I like the most about Tix is that it helps me to quickly get tickets to things I am looking to take part in, wheater it's part of the company or an external event. **What do you dislike about Tix?** The thing that is least helpful about Tix is that plenty of other websites out there can be used for the same purpose and sometimes with lower convenience fees. **What problems is Tix solving and how is that benefiting you?** It helps me to buy and help create and attend events in the company and outside of it for personal use. I think it has a good spot in the market with TicketMaster. ### 5. One of the best ticketing softwares **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Tix?** Tix makes it very easy to create events. The mobile app is very feature rich and offers easy event edition options. The pricing is great and the support is also top-notch. **What do you dislike about Tix?** The Ui is very basic and can use an uplift. It also shows customer salutations incorrectly and the search function is a hot and miss. Email receipts sometimes end up going to a customer's spam. **What problems is Tix solving and how is that benefiting you?** We use it to sell our webinars and corporate session to our Fintech audience base in the north american market. We were looking for an affordable ticketing solution and Tix was perfect for our use case. ### 6. Tix Support is unmatched and use of the Tix platform is easily navigated. **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Tix?** Our Tix Support Representative is phenomenal. Silvia Mahoney is quick to respond and very efficient with any issues or questions that arrise. We find this one of the most important things we need for our business. **What do you dislike about Tix?** Reports were a little confusing when multiple staff members were pulling reports. There are many avenues to start a report, and we were coming up with discrepancies in end numbers. We were able to come to a resolution once each staff member was able to talk to our Tix Rep Silvia. She guided each person on what report to use depending on their info needed. **What problems is Tix solving and how is that benefiting you?** Google and Apple wallet are a great addition. Love time slot maps as they help eliminate clutter on our website. ### 7. Tix is a great partner for our venue. **Rating:** 5.0/5.0 stars **Reviewed by:** Monica T. | Box Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Tix?** Exceptional personalized service at an unbeatable price. The ease of use for both staff and customers. New features and improvements are added frequently. **What do you dislike about Tix?** Some minor options are not able to be altered by us (fortunately, Tix handles them quickly for us). Promoters are used to ubiquitous Ticketmaster,some dislike alternatives. **What problems is Tix solving and how is that benefiting you?** As a government-owned facility, costs are subject to review. Getting such quality at the best price is win-win. Reliable service means I can meet deadlines. ### 8. Very user friendly - easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** cathry s. | patron services and education director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Tix?** Easy. User friendly. Lots of reports that are good once you figure them out **What do you dislike about Tix?** Need cell phone space, option for customer to not have a choice of how to obtain their tickets - mostly by text **What problems is Tix solving and how is that benefiting you?** Hopefully working on getting a cell phone space. Most people now only use their cell phones ### 9. I enjoy it! **Rating:** 4.5/5.0 stars **Reviewed by:** yonghui C. | Tax Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2023 **What do you like best about Tix?** User-friendly and easy of use and customizability to fit our needs. **What do you dislike about Tix?** So far I don't have anything I don't like. **What problems is Tix solving and how is that benefiting you?** It is incredibly helpful during the process of setting up an account, creating our events, and generating reports. The prompt responses to questions were greatly appreciated! ### 10. Fits our needs! **Rating:** 4.0/5.0 stars **Reviewed by:** Mark M. | Director of Campus Ministry & Student Life, Moderator of Student Council, Psychology Instructor, Religious Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2019 **What do you like best about Tix?** The ease of use, customer service, and ability to customize each aspect of the software to fit our needs. **What do you dislike about Tix?** Some of the features can be cumbersome/diffuclut to access - they take some getting used to **What problems is Tix solving and how is that benefiting you?** We are able to seamlessly offer electronic tickets to our student events. ### 11. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2019 **What do you like best about Tix?** Good platform with excellent customer service available all the time. **What do you dislike about Tix?** Updates tend to lag and have an impact on our business. **Recommendations to others considering Tix:** Try it out, it solves problems and can help you too. **What problems is Tix solving and how is that benefiting you?** We needed a platform that had a great UDX and this one fit our needs. ### 12. Easy, affordable, and straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Tix?** Customer Service is very quick to respond when I have questions. Fees are low. It is easy to set up events. **What do you dislike about Tix?** Customers have to make an account to purchase tickets. This is easy to do and pretty standard in ticketing programs, but a lot of our less computer savvy customers complain about this. **What problems is Tix solving and how is that benefiting you?** It is much easier to keep track of purchases. Customers can choose seats directly. ### 13. Once you have it set up, you do nothing but sit back & watch your sales grow! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin L. | Technical Housing Managera/Lead Paint Inspector/Designer/Risk Assessor, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Tix?** We use TIX once a year for our year end productions, 4 shows at 4 different times, so we are not a BIG user, but they make you feel like you are! Obviously this is a big deal for us and our clients, so when we decided three years ago to take this big step for us , TIX was there and ever since it's just plain easy and stress free. It really has helped our bottom line, it's just so easy for our clients to use, we use to have people show up 7 days prior to ticket day and stay in our parking lot 24/7 until the big day, no more, just sit in font of your computer. **What do you dislike about Tix?** Can not recall a problem that we have experienced. **Recommendations to others considering Tix:** Try it! **What problems is Tix solving and how is that benefiting you?** Our clients are happy, ticket day use to be a 4-6 hour event, now it's completed in 30 minutes without anyone leaving their home. In the past we would lose clients due to this one day, no more! ### 14. Tix delivers a full-service ticketing product **Rating:** 5.0/5.0 stars **Reviewed by:** Dusty S. | Musical Director, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Tix?** Tix is the best service I have found to deliver a ticketing product that meets our needs and includes 24/7 customer support via phone. We are able to have our patrons purchase via phone at anytime without having to contact our offices. **What do you dislike about Tix?** The only negative I have is not being able to customize the color of the ticket stock. **What problems is Tix solving and how is that benefiting you?** We used to to our event ticketing in-house, but with cutbacks had to find an outside vendor. This has led to more capacity for myself and still great support for our membership. - [View Tix pricing details and edition comparison](https://www.g2.com/products/tix/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+09%3A00%3A24+-0500&secure%5Bsession_id%5D=14a54ea4-3063-4615-a391-9a29e0ea533b&secure%5Btoken%5D=976ced8f185c31cf47918b6fb3a8c1f8dc1f4d0ee7d6b58e1a11e9bb8a8b25d6&format=llm_user) ## Tix Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Box Office** - Customer Profiles - Ticket Types - Branding & Customization - Event Communications - E-Commerce - Fundraising - Event Analytics **Generative AI** - AI Text Generation **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration ## Top Tix Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (908 reviews) - [TicketSpice](https://www.g2.com/products/ticketspice/reviews) - 4.8/5.0 (416 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) - 4.5/5.0 (913 reviews)