Having used the service extensively, this reviewer finds it effectively resolves all compliance issues, allowing for worry-free shipping. They do note encountering some errors that lack clear descriptions.
View Full ReviewNone - we were extremely disappointed with our experience. Review collected by and hosted on G2.com.
The sales associate indicated that we should pilot the product without an API and build an API connection as part of Phase 2. Little did we know that the API is required to begin using the product as the data requirements for uploading are far too custom and tedious for us to do manually. The product really seems to be intended for suppliers, not retail. It's very confusing because the supplier onboarding is layered into the retailer onboarding.
The company had no problem keeping a full year's worth of our payments even though we were never able to use their product.
I do not believe this company acts in good faith and I do not recommend doing business with them. Review collected by and hosted on G2.com.
Thank you for taking the time to post a review. I’m sorry to hear about your frustrations and I have shared this review with our internal teams.
We remain committed to helping retailers get a handle on their direct-to-consumer shipping compliance, with numerous satisfied customers in this category.
Thank you again for your feedback.
Tech support, and dedicated member of team who files our reports - very communicative and easy to work with. Has saved us valuable hours each week on reporting to the various state agencies. Review collected by and hosted on G2.com.
Initial set up could be a bit more detailed (from sales team) - but Tech support could answer any questions I had. When setting up, make sure to set aside time to dedicate to the set up to go over the detail (it pays dividends later on by not having to re-do set-up items) Review collected by and hosted on G2.com.
The LabelVision is an excellent tool for research, not only into what competing products exist, but into what labels are being allowed through the TTB labeling division. The tax processing is excellent as well, and saves us a huge amount of time every month. Review collected by and hosted on G2.com.
Reporting should be easier in order to cross-check totals to ensure there are no errors. We have to reformat our data to upload it into the system, and there can be errors introduced in that process. Review collected by and hosted on G2.com.
Ship Compliant offers out of the box features that allow for the ultimate management of licenses and compliance rules, along with address level tax rates in real time. Review collected by and hosted on G2.com.
Not much, Ship Compliant generally does the trick. Sometimes the systems that connect to Ship Compliant offer limitations that need be solved. Review collected by and hosted on G2.com.
Invaluable in keeping up to date with the myriad laws across all states Review collected by and hosted on G2.com.
It is pretty pricey... but they make themselves pretty valuable as well... Review collected by and hosted on G2.com.
We can manage and process taxes in minutes, something that used to take days. Review collected by and hosted on G2.com.
Although it is a major timesaver, the cost of the services are a bit pricey. Review collected by and hosted on G2.com.
Everything. Ship Compliance is a one stop for all wineries. They offer everything we need to make monthly, quarterly, and year end reports less stressful. Review collected by and hosted on G2.com.
nothing to dislike, ship compliant is #1 for a reason. Review collected by and hosted on G2.com.
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