Remitly Reviews & Product Details

I don't like anything about them now Review collected by and hosted on G2.com.

I find Remitly to be the worst service provider, wasting my time and holding my money. After charging my card, they asked for a bunch of documents and verification, only to tell me a day later they can't process the transfer. Their service is negative, and their support team is the worst. They need to add more clarity on their terms and conditions and not let people sign up or send money if they can't provide the service. They should perform due diligence before charging a card, not afterward. The initial setup was also the worst, not easy, and hard. Review collected by and hosted on G2.com.

I like that Remitly is easy to use and offers fast, reliable international transfers. The app is intuitive, transparent with fees, and provides multiple delivery options, which makes sending money simple and convenient. Review collected by and hosted on G2.com.

Some transfers can take longer when additional verification is required, and the fees or exchange rates aren’t always the most competitive depending on the country. Review collected by and hosted on G2.com.

What I like best about Remitly is how fast and easy it is to send international transfers, with transparent fees and reliable delivery. Review collected by and hosted on G2.com.

Exchange rates can vary, and in some cases transfers may take longer than expected, depending on the destination. Review collected by and hosted on G2.com.

Absolutely nothing, from the start they have provided a bad experience. Review collected by and hosted on G2.com.

Absolutely horrible customer service, and they do fraudulent transactions with your credit card, which they refuse to provide explanations or refunds, I made a transaction on August 16, for $300, which I canceled the next day since I didn't need it anymore, I got a refund on the same day ( August 17) and thought it was all over, but boy was I wrong, they did a non authorized charge on my credit card for $300 on August 18, 2023, when I contacted them on this they did not want to provide much information and instead just said that the refund was done on "August 17" and they are unaware of other charges.

Well then, I did a chargeback via the bank since they do not want to admit they charged me $300 erronouesly, and today Oct 03 they sent me an email with the most stupidiest explanation on top of asking me to please cancel the dispute with the bank so that they can further analyze my case and then see if it they could refund the money they stole from me in the first place.

Note that the $300 charge occured when I had already deleted my payment method from their website, but it seems they save all your credit card information and can make transactions using your credit card regardless, so I suggest people to be extremely careful when using Remitly, I would advise not to use it at all. Review collected by and hosted on G2.com.

Nothing, could not send a single transfer Review collected by and hosted on G2.com.

could not send a single transfer - no amount of verifying with customer protection team helped Review collected by and hosted on G2.com.

Very secure and reliable. It offers money transfers in different currencies based on the target country. Less transfer charges in comparison to bank transfers and other apps. Very good reward when referring to someone Review collected by and hosted on G2.com.

Sometimes it asks for re-verification which might be a bug. Remitly should look into this issue and try to resolve it. Also, express transfer rates can be a bit higher. Review collected by and hosted on G2.com.

The ability to transfer money to a UPI account is beneficial and is a crucial support for India-related remittances. Review collected by and hosted on G2.com.

The minimum limit for zero transaction fee is on the higher side at $1,000 Review collected by and hosted on G2.com.

I enjoy the ease of the app through your phone and how my family was able to upload their required documents Review collected by and hosted on G2.com.

Nothing really, the app is easy to understand and use Review collected by and hosted on G2.com.

The best things about Remitly are the ease of usage for the end users, the self intuitive UI, and the speed of transactions with which money reaches the destination account. Review collected by and hosted on G2.com.

The downside of using this tool is that it is not always the cheapest tool in the market. There are similar tools available with same transaction speed and user-friendliness but with much lesser transaction costs. Review collected by and hosted on G2.com.

Fast deposits, deposit to bank account or UPI Review collected by and hosted on G2.com.

Nothing much. It should allow money to send from India to US Review collected by and hosted on G2.com.