Having used the product in the grooming industry, this reviewer finds it a great CRM tool with a comprehensive list of services at an affordable price. Updates to the software have been lacking for a year and the reviewer would like to see additional features such as deposit options for new client appointments.
View Full ReviewIt is easy to navigate & find exactly what you are looking for on Pawfinity. It is great for pet parents & pet sitters alike! Review collected by and hosted on G2.com.
I haven't found any dislikes with Pawfinity. It works great for me & my needs! Review collected by and hosted on G2.com.
I like this App as it is very convenient as I am able to use it on my phone as well as my laptop while I am traveling. Review collected by and hosted on G2.com.
They do not have a phone number to call. All they have is only the App support. Review collected by and hosted on G2.com.
The options provided are adequate to run a pet grooming business and make everything professionally managed. Review collected by and hosted on G2.com.
For small pet businesses which manage their data and services in traditional or other free ways, they might not want to spent for a software like this. Review collected by and hosted on G2.com.
The ease of use and the reliability - I know I can always count on this software to keep me organized. Everything in the system, from adding a new client to checking out an appointment is fast. I love how seamless the software works. Review collected by and hosted on G2.com.
There is literally nothing to dislike about this software. Review collected by and hosted on G2.com.
It's a convenient resource for lots of different pet needs. Review collected by and hosted on G2.com.
It doesn't seem as community-based as apps like Rover, local dog walking apps, etc. Review collected by and hosted on G2.com.
I like this app because it is very convenient I can use it on my phone or laptop while traveling. Review collected by and hosted on G2.com.
They do not have a phone number to call. They only have app support. Review collected by and hosted on G2.com.
The fantastic organization, features, remote communication + the pet owner dashboard. Oh my god. So amazing! Review collected by and hosted on G2.com.
It's almost impossible to figure out which groomers have appointments available. Review collected by and hosted on G2.com.
The software itself did an ok job at supporting our business. Its a shame i can't say the same about pawfinity as a company. Review collected by and hosted on G2.com.
It's got more complicated over the last 12 months and changes (without notice) have forced us to change the way we work. We have recently taken the difficult decision to move to another provider and how glad we are we have done this. I have suspended my subscription, which has another 10 days left and it clearly states we would still have access. The owner has gone out of his way to completely ban us from logging in for the simple fact we are moving and the software will not support us. When i asked on their facebook support group i received no response and was kicked out of the group. Avoid at all costs they clearly do not honor subscriptions and they have your data, which is core to your business working. Review collected by and hosted on G2.com.
It gets the job done. Most of the software works pretty smoothly. Review collected by and hosted on G2.com.
There are some updates and minor fixes that would make the experience a lot better and easier to use. Review collected by and hosted on G2.com.
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