The support provided by the Openclinica team cannot be beat. If I may list two things, the OC system is incredibly user friendly. Review collected by and hosted on G2.com.
Ability to edit layout of CRFs can feel limited at times. Review collected by and hosted on G2.com.
Very easy to create and update forms. Great customer support. Quick to learn and user friendly. Review collected by and hosted on G2.com.
The automatic visit scheduling is a bit limiting although it is now being addressed. No custom role configuration. Review collected by and hosted on G2.com.
I use OpenClinica 4 as Data Manager. It is a modern, user-friendly system with all the functionalities needed for the role. The Insight tool is great. Also, the support team is always there to advise. Review collected by and hosted on G2.com.
It is not a very simple process if you need to create advanced and complicated edit checks between different events/ forms. Especially in case you need forms to display their content conditionally. Review collected by and hosted on G2.com.
The SuperUser Training they offer is one of the most helpful things they offer, as well as their support. It's easy to setup once you learn how to do it. Cost is a plus too! Review collected by and hosted on G2.com.
I wish there were more training videos. Dropdown lists could use some help. Also, they are working on it, but their UX/UI for phones is not quite there yet. They will get there in time. Review collected by and hosted on G2.com.
Easy to customise data capture forms and ease of use. Also capable of doing complex designs Review collected by and hosted on G2.com.
Would be good to be able to manage access to certain parts of a form only via the permission tags Review collected by and hosted on G2.com.
The staff at OpenClinica is extremely helpful and has helped guide us and develop our study case report forms, as a company who did not have a data manager this was extremely helpful. Review collected by and hosted on G2.com.
There are improvements that can be made in terms of the user interface for the Sponsor. For example, having item level SDV within the form you are monitoring would be very useful. Review collected by and hosted on G2.com.
The ability to structure events and related forms which can be assigned to research staff or completed by participants electronically. The software is easy to use for data collection which is hugely important as many staff spread over many centres need to use it effectively. Review collected by and hosted on G2.com.
I would prefer data extraction to be more customisable/targeted. Although achievable, piecing together data spread over different forms on OpenClinical can be awkward. Review collected by and hosted on G2.com.
The user management, data validation and query management features are practical and easy to use. Review collected by and hosted on G2.com.
The user interface is not straightforward and could be a lot more intuitive. Review collected by and hosted on G2.com.
Ease of development.
Ease of query management.
Ease of troubleshooting.
Customer support is very responsive. Review collected by and hosted on G2.com.
Only one query per field.
No data dictionary integration. Review collected by and hosted on G2.com.
Form Developer has been a great feature and an upgrade from oc3. Customer service has been quick and helpful. Review collected by and hosted on G2.com.
Complex checks took a little to figure out. Review collected by and hosted on G2.com.
Pricing provided by OpenClinica.
