Fergus Reviews & Product Details

Fergus is job management software made for trades and field service businesses. With Quoting, Invoicing, Scheduling, GPS Tracking, Financial Reporting tools and much more, Fergus provides everything trades business owners need to get their business under control, pick the right jobs and run a successful trades business. Get started with a 30-Day Free Trial today!

Seller

Fergus Software

Discussions

Fergus Community

Languages Supported

English

Overview by

Robbie Dunphy

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User Insights

Average based on 5 real user reviews.

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A

Verified User

Flight Operations Coordinator

Small-Business (50 or fewer emp.)

3/30/2023

4/5

For a trades-focused tool, this reviewer finds it easy to use and appreciates the responsive customer service. In contrast, they note occasional issues with invoice entries, including duplicates appearing in the accounting system.

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Summarized using AI

DM

Dean M.

Owner / Manager

Small-Business (50 or fewer emp.)

7/24/2022

"Fergus Makes It Easy"

5/5

What do you like best about Fergus?

All information at your fingertips, it's easy to keep track of jobs Review collected by and hosted on G2.com.

What do you dislike about Fergus?

Very little to dislike, developers are very helpful with any problems or requests Review collected by and hosted on G2.com.

EH

Elizabeth H.

owner

Small-Business (50 or fewer emp.)

3/4/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"User friendly and efficient"

4/5

What do you like best about Fergus?

great customer service and very user friendly interface. having everything at my fingertips in one place is helpful when trying to plan the work week out for me and my techs Review collected by and hosted on G2.com.

What do you dislike about Fergus?

mobile app leaves a bit to be desired but web interface is great. pricing is a little high compared to competitors considering there are no outstanding features Review collected by and hosted on G2.com.

AA

adriana p a.

Anaista de atencion al cliente

Small-Business (50 or fewer emp.)

1/29/2019

"Helps to optimize the work process in our companies."

5/5

What do you like best about Fergus?

It allows the management of work and field services, is cloud-based and is designed for small and medium enterprises. I like the ability to track staff when needed and the fact that it also has a complete health and safety component. Customers enjoy the interface via email and we consider the system's ability to track and record information related to the site to be very valuable for all users and you can additionally attach photos of the work done. Review collected by and hosted on G2.com.

What do you dislike about Fergus?

I would like to see a better report that shows sales and profits in a particular period per sales representative per job using only the start date of a job, the WIP report cannot do this and the email platform used ends up being too much spam for customers. Review collected by and hosted on G2.com.

What problems is Fergus solving and how is that benefiting you?

Before Fergus, everything was handwritten, including time sheets, customer details, scheduling and job notes, they were written in a diary and on a huge blackboard, monthly billing was done with stacks and piles of paper and it was a huge job every month after its implementation takes care of all the details, from quotation, scheduling and billing to managing your equipment and Health and Safety saving us a lot of time and all staff can see what's for the week. Review collected by and hosted on G2.com.

EH

Elizabeth H.

Owner

Small-Business (50 or fewer emp.)

2/4/2019

"great way to track and ensure all costs are being handled correctly"

5/5

What do you like best about Fergus?

easy to use, good customer service, constantly being updated and improved Review collected by and hosted on G2.com.

What do you dislike about Fergus?

had a bit of a learning curve to get started but once I got the hang of it it worked great! Review collected by and hosted on G2.com.

Recommendations to others considering Fergus:

be prepared to find out if you are losing money... we thought we were doing much better than we actually were due to small costs that were being overlooked on a regular basis. Review collected by and hosted on G2.com.

What problems is Fergus solving and how is that benefiting you?

ability to track all costs associated with a job Review collected by and hosted on G2.com.