The ease of sending client online questionnaires and completing virtually every immigration form. Review collected by and hosted on G2.com.

I do not dislike anything about the product. Review collected by and hosted on G2.com.

Nothing now. Can't compare them to other Review collected by and hosted on G2.com.

The lack of not getting to talk to the person who gave the demo. That Elliana is a gatekeeper who won't let anyone in to talk Review collected by and hosted on G2.com.

We moved from a different "form" system to DW 3-4 years ago. The integration with FMS is seamless. Having the ability to create all forms using questionnaires that our office can set up and then invite clients to participate in is a game changer. Pretty good ability to customize for firm-specific needs. I also love that this company is constantly looking for ways to improve and add features! Review collected by and hosted on G2.com.

No solution is perfect of course - some glitches (e.g. duplicate contacts, etc) can be frustrating. Would also very much like for DW to be a 2-way communicator with our FMS (Clio). Review collected by and hosted on G2.com.

As a not very tech savvy person? The program is really self explanatory Review collected by and hosted on G2.com.

The sync/unsync feature just because if you don't pay attention all information will jog auto generate Review collected by and hosted on G2.com.

The first word that came to mind, minutes into my first demo of Docketwise, was “beautiful.” Anyone who has ever used immigration forms programs will agree that they tend to have dated, clunky, visually uninviting interfaces. Docketwise has been a breath of fresh air. The intuitive user interface flows seamlessly from page to page.

The next thought that came to mind during my demo was whether Docketwise’s James Pittman, who was showing me the software, was an immigration attorney (he is). Not only was he knowledgeable about immigration law but the software was clearly built by an immigration attorney. One cannot overstate the importance of using software designed by an immigration attorney for immigration attorneys.

Docketwise also has excellent customer support. I’ve called Mr. Pittman several times with questions, which he has promptly answered. Docketwise is also receptive to customer feedback and continuously introduces exciting new features. Most recently, it added both an invoice feature, which syncs with LawPay, as well as a customized intake feature. I’d long awaited a customized intake feature in immigration software to ask clients for data that doesn’t exist on the forms, for example their source of referral. Most programs don’t offer this feature. Those that do, charge a cost-prohibitive fee.

While Docketwise syncs with other case management programs, they’re not strictly necessary; after these new features were introduced Docketwise is now my all-on-one case management and forms creation software.

Although Docketwise offers excellent tutorial videos, the interface is so user-friendly and intuitive that I've rarely needed them. It's such a relief to be able to spend time actually working on my cases rather than figuring out how to use the software.

As a solo practitioner I’m cost-conscious. But without hesitation, I signed up for a full year subscription of Docketwise right after the demo. I highly recommend Docketwise to my fellow immigration attorneys. Review collected by and hosted on G2.com.

I can't think of any downsides at the moment. Review collected by and hosted on G2.com.

Docketwise is very easy to use. Customer service is fantastic - any time I have a problem or a question, I simply email them and get a response within 30 minutes saying they are on it or have already fixed the problem for me. They are rolling out great updates to the product, which will make it even more effective for my practice. Review collected by and hosted on G2.com.

I would like to see more options in the "reports" tab; calendar sync; more robust trust account functionality; and the ability to save common invoice items for faster billing. Review collected by and hosted on G2.com.

This is an invaluable investment! The questionnaires are excellent, the system is easy to use, and overall this just saves a huge amount of time. There's always something else they're doing to make life for the immigration practitioner easier. Review collected by and hosted on G2.com.

The save button at the top has a popup that is a tad on the annoying side. It appears as a green flag stating it has saved the document, but it stays around too long and you have to wait for it to disappear before you can click on other options there at the top. I'd rather it just give a quick flash indicating it saved or not appear at all. Review collected by and hosted on G2.com.

Its neat and intuitive. I've used other products before and had a difficult operating other products. Moreover, my clients do not have issues with it. It saves me time. I used to send out paper questionnaires to clients. Now I simply get their email and docketwise sends a link to the client. Its very simple. If I ever have a problem, docketwise staff is quick to resolve the issue. I am very satisfied with this product. Review collected by and hosted on G2.com.

I have not come across anything as of yet. Review collected by and hosted on G2.com.

so far everything is perfect, at the beginning it was a bit hard to get use to the new technology, but James was very helpful and the on line training is excellent Review collected by and hosted on G2.com.

so far I do not have any dislikes with the programs Review collected by and hosted on G2.com.

I really like that I'm able to work on documents with my whole office. It makes communication much simpler since we do not have to waste time sending emails back and forth trying to figure out where each document is Review collected by and hosted on G2.com.

It's challenging to add new partners (or at least thats a problem we have faced) Review collected by and hosted on G2.com.