

VideoEngager es una solución de compromiso con el cliente a través de video donde los comerciantes interactúan con sus compradores.

SmartVideo para Genesys es simple, fácil de usar y ofrece una escalada desde los canales de comunicación existentes de Genesys: chat, voz, SMS, correo electrónico y redes sociales a video móvil, en tiempo real e interactivo directamente desde el entorno de Genesys.
VideoEngager is a platform that specializes in enhancing customer engagement through video communication solutions. It provides technology that allows businesses to integrate video chat, cobrowsing, and interactive media into their customer service and sales processes. This enables companies to offer personalized, real-time support and foster closer customer relationships. VideoEngager's tools are designed to be seamlessly integrated into various digital channels, including websites and mobile apps, offering a more immersive and effective customer experience. The platform is aimed at businesses seeking to improve their digital interactions by leveraging the power of video communication.