We historically had no systematic invoice tracking and approval process, Tipalti has allowed us to implement newer processes

The best part of Tipalti is that I can load all receipts on my phone at the time I receive them. Receipts never get lost and are stored on my phone for safekeeping.

Tipalti has been a great asset to our AP processes. One of the most valuable aspects is the ability to manage invoices and payments within a single platform, which eliminates the need to navigate multiple systems. It significantly improved our AP efficiency and visibility. The flexibility to manually process bills and execute external payments, particularly for international vendors, has also been critical in supporting our global operations. Customer support has been another highlight. The team is responsive, knowledgeable, and proactive in following up on support tickets. Having dedicated contacts like Ha and Alan has streamlined communication and ensured timely resolution of issues, including more complex cases such as duplicate sync errors with NetSuite.