Subivi is a software platform designed to streamline and enhance e-commerce customer service operations, particularly for online sellers. It provides features such as email management, live chat, and customer support ticketing to help sellers efficiently manage their communications with customers. Subivi aims to increase productivity and improve customer satisfaction by centralizing interactions across multiple sales channels and offering automation tools. The platform is especially beneficial for businesses looking to integrate their customer service workflows with marketplaces like Amazon and eBay.