Now Interact is a specialized software company that offers predictive intelligence solutions designed to optimize the seamless connection between online and offline customer sales and service channels. Their advanced tools use machine learning to analyze customer behavior online, predicting when users are most likely to convert to a sale or require assistance, thereby enabling more effective and timely interactions.Their platform integrates with a variety of customer service channels such as call centers, live chat, and email, allowing businesses to dynamically offer the most suitable communication option to their customers at key moments in the browsing experience. This proactive approach not only improves customer satisfaction by providing help precisely when and how it's needed but also drives increased sales and efficiencies for businesses by aligning their resources with actual customer intent. As a result, Now Interact helps bridge the digital and physical customer engagement divide, enhancing the overall effectiveness of multichannel marketing strategies.