Knowledge Powered Solutions (KPS) specializes in providing advanced knowledge management solutions designed to enhance the efficiency and effectiveness of customer support and service operations. With its innovative Universal Knowledge software, KPS enables organizations to capture, manage, and deliver information across various channels. Their solutions are aimed at improving response times, boosting customer satisfaction, and reducing operational costs by facilitating easier access to relevant information. The products offered by KPS are widely applicable in environments such as help desks, contact centers, and employee support areas, making them a valuable tool for businesses looking to optimize their knowledge management practices.